Calle Chiriboga, San Pablo del Lago, Imbabura, 100547
What's nearby
Lago San Pablo - 5 min drive
Peguche Waterfall - 8 min drive
Instituto Otavaleño de Antropología - 11 min drive
El Lechero - 12 min drive
Plaza de Ponchos - 13 min drive
Getting around
Quito (UIO-Mariscal Sucre Intl.) - 99 min drive
Ibarra Station - 53 min drive
Airport shuttle (surcharge)
Restaurants
Jardín del cajas - 9 min drive
Quino Restaurant - 11 min drive
Balcon de Imbabura - 12 min drive
Cafetería Sisa - 11 min drive
La tabilta del tartaro - 13 min drive
About this property
Hacienda Cusin
Hacienda Cusin is a great choice for a stay in San Pablo del Lago. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other highlights include 2 bars/lounges, a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
40 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 3:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 7 AM–10 AM
2 restaurants
2 bars/lounges
Coffee shop
Coffee/tea in a common area
Barbecue grills
Free daily reception
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Playground
What to do
Racquetball/squash
Horse riding/hire
Pool table
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Kayaking nearby
Working away
Business centre
2 meeting rooms
Conference centre (2 square feet of space)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Bike hire
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Banquet hall
Accessibility
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
No lift (single-level property)
Area rugs in public areas
Tile flooring in public areas
Hardwood flooring in public areas
Room amenities
Home comfort
Heating
Sleep well
2 bedrooms
Blackout curtains
Turndown service
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 125 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.
Service fee: 10 per cent
Optional extras
Airport shuttle service is offered for an extra charge of USD 40 per person (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children costs USD 40
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 10 per pet, per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Hacienda Cusin Hotel San Pablo del Lago
Hacienda Cusin Hotel
Hacienda Cusin San Pablo del Lago
Hacienda Cusin Pablo l Lago
Hacienda Cusin Hotel
Hacienda Cusin San Pablo del Lago
Hacienda Cusin Hotel San Pablo del Lago
Frequently asked questions
Does Hacienda Cusin offer free cancellation for a full refund?
Yes, Hacienda Cusin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hacienda Cusin?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hacienda Cusin?
Yes, there's free self parking.
Is an airport shuttle service offered by Hacienda Cusin?
Yes, an airport shuttle is available. The charge is USD 40 per person one-way.
What are the check-in and check-out times at Hacienda Cusin?
Check-in start time: 3:00 PM; check-in end time: 3:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hacienda Cusin and nearby?
Have fun during the warmer months with activities such as horse riding. Additional recreation on-site includes racquetball/squash. Enjoy amenities such as 2 bars, a picnic area and a garden.
Are there restaurants at or near Hacienda Cusin?
Yes, there are 2 on-site restaurants.
Hacienda Cusin Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.6/10
Staff & service
9.8/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Oct 2023
Dexter
Dexter, 1-night trip
Verified Expedia guest review
8/10 Very good
28 Dec 2021
It was clean and pleasant but there was no wifi in the room
Gladys
Gladys, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jul 2021
Charming Hacieda
A charming hacienda with beautiful grounds. It is showing its age in places but is generally well-maintained. Thoroughly enoyed the fireplaces for cool mornings/evenings in the restaurant, drawing room, and our room. Service was excellent. The horseback ride with Ubertero was a highlight of our stay. A great place to stay in the Otovalo area.
James
James, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
1 Apr 2021
Beautiful garden but low end room
This Hacienda is very beautiful and well-maintained but the room wasn’t good. The room needed a lot of upgrades the bathroom was totally outdated. There was no hot water. I really enjoyed the garden so it’s worth to stay only one night to enjoy the surrounding and the garden but the room was very disappointing. It needed major renovation. The bathroom looked like a one star motel’s bathroom. Also do not book any activity with them, They overcharge terribly and it’s a total rip off. For example hire a taxi and ask the driver to wait when you finish your hike, it costed me $30 versus $120 that the Hacienda charges.
Maryam
Maryam, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Jan 2021
Beautiful hacienda with well appointed rooms.WiFi very slow or almost not working l...elegant garden and ground. At the
Time of check in, staff thought my booking was canceled...at the time of checkout I had to show the Orbitz confirmation as the charge is different from confirmation. In the end it was resolved to my satisfaction. Overall a very pleasant experience!
Verified traveller
1-night trip
Verified Orbitz guest review
10/10 Exceptional
30 Nov 2020
Peaceful and beautiful
A great place to relax and enjoy.
Tina
Tina, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sep 2019
It’s a beautiful property set in a historical mansion from 1620 it offers great hotel, gastronomic services!
Maria
Maria, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Feb 2019
Wonderful location and an amazing natural friendly staff. Highly recommend
Verified traveller
2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jul 2023
Cusin es maravilloso. Sigan ask
Alegría
Alegría, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Sep 2022
Très belle authentique hacienda dans un merveilleux parc.
Repas très agréable, feu de cheminée allumé en soirée dans la chambre lors du room service.
Beaucoup de charme et très romantique.
troy
troy, 2-night romance trip
Verified Expedia guest review
8/10 Very good
5 Nov 2021
hubo cambio de habitacion
JORGE
JORGE, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2021
Lugar bien conservado e interesante
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2019
Me gusto el ambiente de Tranquilidad y paz que se respira en el lugar, que no me gusto el área del Monasterio esta descuidado en sus áreas comunes