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Sheraton New York Times Square Hotel

4.0 star property
Hotel with restaurant, near Broadway

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton New York Times Square Hotel

Exterior
Exterior
55-inch flat-screen TV with cable channels, TV, pay movies
View from room
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 33 meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Convenience store

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The price is $216
includes taxes & fees
$189 per night
Jan 6 - Jan 7, 2025

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Traditional Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Non Smoking, City View

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed, City View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

View from room

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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The price is $223
includes taxes & fees
$191 per night
Jan 7 - Jan 8, 2025
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About the neighborhood

Map
811 7th Ave, New York, NY, 10019

What's nearby

  • Broadway - 2 min walk
  • Times Square - 5 min walk
  • Radio City Music Hall - 5 min walk
  • Rockefeller Center - 9 min walk
  • Grand Central Terminal - 2 min drive

Getting around

  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • LaGuardia Airport (LGA) - 36 min drive
  • Newark Liberty Intl. Airport (EWR) - 39 min drive
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive
  • Grand Central - 42 St. Station - 18 min walk
  • New York W 32nd St. Station - 21 min walk
  • Penn Station - 24 min walk
  • 7 Av. Station (E 53rd St.) - 1 min walk
  • 57 St. - 7 Av Station - 2 min walk
  • 50 St. Station (Broadway) - 3 min walk

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪La Grande Boucherie - ‬2 min walk
  • ‪Library Bar - ‬1 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Beast & Butterflies - ‬2 min walk

About this property

Sheraton New York Times Square Hotel

Sheraton New York Times Square Hotel offers a fantastic location, putting you just a 5-minute walk from Broadway and Times Square. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Hudson Market, which serves American cuisine and is open for breakfast. Other highlights include a bar/lounge and a snack bar/deli. Fellow travelers like the central location for the sightseeing and because it's just a short walk to public transportation: 7 Av. Station (E 53rd St.) is steps away and 57 St. - 7 Av Station is 2 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 1780 rooms
    • Arranged over 50 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Onsite self parking (USD 75 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • 33 meeting rooms
  • Conference center (36000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1962 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in shower
  • Transfer shower
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Hudson Market - This café specializes in American cuisine and serves breakfast only.
Library Bar - This café specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 30.00 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 19.95 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 35 to 40 per person
  • Late check-out can be arranged for an extra charge of USD 150 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

Parking

  • Self parking costs USD 75 per day

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

Does Sheraton New York Times Square Hotel offer free cancellation for a full refund?
Yes, Sheraton New York Times Square Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sheraton New York Times Square Hotel?
Yes, dogs are welcome. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton New York Times Square Hotel?
Yes. Self parking costs USD 75 per day.
What are the check-in and check-out times at Sheraton New York Times Square Hotel?
Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of USD 150 (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Sheraton New York Times Square Hotel?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Sheraton New York Times Square Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Sheraton New York Times Square Hotel?
Yes, Hudson Market offers American cuisine.
What's the area around Sheraton New York Times Square Hotel like?
Sheraton New York Times Square Hotel is in Manhattan, a short 1-minute walk from 7 Av. Station (E 53rd St.) and 5 minutes' walk from Times Square. Travelers say the local area is very central perfect for sightseeing.

Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very Good

Tammy, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Bamidele, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Worse stay in NYC ever.
Terrible customer service, pack your patience because you will be standing in line for everything for a long period of time. The registration line was to the hotel front door, the baggage check-in had a line plus a $6 per bag fee which is ridiculous, long lines waiting for a table for breakfast, and forget about Starbucks, the line was super long. The room smelled liked body odor, the bathroom toilet was broken, and the air condition didn't work after waiting to check-in 2.5 hours after check-in. Finally was moved into a new room an hour later, due to "lack of inventory" per the hotel. The busiest time of the year and the customer service was terrible, lack of help, totally disorganized reception, and the baggage check guy was beyond rude. This hotel needs definite customer service training and management training on how to care for visitors and staff. NEVER AGAIN at this Sheraton.
Marla, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel!
Samuil, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Hotel is dated needs upgrades
1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Karen, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

NYC Christmas
They were understaffed at checkin, but otherwise a good stay and great location
Kevin, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Timothy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location
This is a great location for accessing Central Park, the theater district, and Times Square area. Movie service didn't work, and they would only send an engineer. Not good. Just make it work.
James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yuong, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Good location and staff
Staff was really good on a busy Black Friday. Got our room before appointed check-in time, which seemed like what most experienced. Location can hardly be beat, but the property itself is showing its age: the carpets are suffering, and when our son took a very (very, to generate as much steam as he could) hot shower, it set off the smoke alarm in our room, the standard screeching alarm hotels have. People: great. Location: great. Facility: sufficient, with caveats.
Hal, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great location for all the tourists visiting NYC. FYI no refrigerator in rooms.
4-night family trip
Verified Hotels.com guest review

6/10 Good

The room we were staying smell like wet dog, the door that connects to the next door room was unlocked and the neighbors where playing opening and closing the door
Xavier, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Elijah, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Elizabeth, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perry, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jesse, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Stay somewhere else
Our room came with a phone with no phone line, which didn't bother us as we wouldn't be using the phone. Fast track to sleeping in our room and at 6am the phone rings and we can't answer it. Then at 6:22 am an employee knocks on our door. When we answer he keeps saying he thought the room was vacant??? NO APOLOGY. When we went to the front desk we were told they would look into it. When we came back to the same clerk, she had not looked into anything and had to speak to her manager. AGAIN NO APOLOGY. We were then told the room next door had a billing issue that needed to be taken care of and when they didn't answer their phone, they knocked. Well they probably didn't answer because the hotel was calling the wrong room. There was never an apology for waking us up at 6:00am or knocking on our door at 6:22. So if you want to go to a place that doesn't care about their guests The Sheraton Time Square is the place for you. Not to mention their upcharge of 30.00. The bar charging a party of 4 the automatic party of 6, 15% gratuity fee. READ YOUR BILL, before adding a tip that may already be there.
Jill, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Frances, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Erin, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

KIMBERLY, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Brenda, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

the best
best location in town!!! garage attached for easy drive into the city. great bar
cin, 1-night trip
Verified Hotels.com guest review