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Castelo Hotel

4.0 star property
Escape into tranquility as you indulge in spa treatments or sip on coffee near the lobby’s warm ambiance.

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Photo gallery for Castelo Hotel

Front of property
Sauna, steam room
Reception
Balcony
Luxury Double Room, 1 King Bed, Hot Tub, Mountain View | Minibar, in-room safe, desk, blackout curtains
Located in the city center, Castelo Hotel offers a tranquil retreat with a breakfast buffet, terrace, and indoor pool. Unwind at SPA or connect to WiFi while enjoying coffee/tea in the lobby. Bike rentals are available for those who want to explore.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pool
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Self parking
  • Bar/lounge
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Suite, Hot Tub

Deluxe Suite, Hot Tub | Minibar, in-room safe, desk, blackout curtains

Deluxe Suite, Hot Tub

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private rooftop hot tub
Air conditioning
Heating
Flat-screen TV
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room

Basic Twin Room | Minibar, in-room safe, desk, blackout curtains

Basic Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Champagne service
Electric kettle
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View | Minibar, in-room safe, desk, blackout curtains

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

Highlights

Balcony
Soundproofed
Private rooftop hot tub
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

Highlights

Balcony
Soundproofed
Private rooftop hot tub
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Champagne service
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, 1 King Bed, City View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Champagne service
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Minibar, in-room safe, desk, blackout curtains

Executive Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Champagne service
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Champagne service
Electric kettle
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property – evening/night

Hotel Casino Chaves

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 378 reviews
The price is 2.477.920 ₫
2.626.595 ₫ total
includes taxes & fees
23 Feb - 24 Feb
Hotel Casino Chaves

About the area

Map
Rua da Muralha, 2/4, Chaves, 5400-414

What's nearby

  • Chaves Castle - 2 min walk
  • Roman Baths and Palace of Justice - 6 min walk
  • Forte de Sao Francisco - 6 min walk
  • Ponte Trajano - 7 min walk
  • Forte de São Francisco & Forte de São Neutel - 8 min walk

Restaurants

  • ‪Pastelaria Maria - ‬1 min walk
  • ‪Café Pastelaria Sport - ‬4 min walk
  • ‪Adega da Luz - ‬3 min walk
  • ‪Sabores da Loja - ‬1 min walk
  • ‪Pastelaria Princesa - ‬2 min walk

About this property

Castelo Hotel

Castelo Hotel is a great choice for a stay in Chaves. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with spa services. A bar/lounge, a sauna and a steam room are other highlights. Fellow travellers love the helpful staff.

Languages

English, French, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 32 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (EUR 5 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • On-site parking includes off-street options
    • Free off-site parking within 164 ft
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bike hire
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Lockers available

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Low-height worktop and sink
  • Bathroom emergency pull cord
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. The spa is equipped with a sauna and a steam room. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Spa fee: EUR 10 per person, per stay

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Covered self-parking costs EUR 5 per day with in/out privileges

Policies

Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: Swimwear and footwear are required in the spa area.
Property Registration Number 8313

Also known as

Castelo Hotel Chaves
Castelo Hotel Hotel
Castelo Hotel Chaves
Castelo Hotel Hotel Chaves

Frequently asked questions

Does Castelo Hotel offer free cancellation for a full refund?

Yes, Castelo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Castelo Hotel?

Yes, there's an indoor pool.

Are pets allowed at Castelo Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Castelo Hotel?

Yes. Self-parking costs EUR 5 per day. Parking spaces may be limited.

What are the check-in and check-out times at Castelo Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Castelo Hotel and nearby?

Have fun with nearby activities such as hiking and horse riding. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Castelo Hotel also has a sauna and a steam room.

What's the area around Castelo Hotel like?

Castelo Hotel is in the heart of Chaves, a short 2-minute walk from Chaves Castle and 6 minutes' walk from Roman Baths and Palace of Justice.

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Castelo Hotel Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice and clean hotel. Breakfast buffet is excellent . Staff was really great.
jason, 3-night trip

10/10 Exceptional

Beautiful hotel.
Elizabeth, 3-night trip

8/10 Very good

The hotel is very nice and modern.
Natalia, 1-night trip

10/10 Exceptional

very well looked after and pride taken in providing a great guest experience
Martin, 2-night trip

10/10 Exceptional

Great hotel and location!
Terry, 1-night trip

10/10 Exceptional

front desk staff was very friendly, Hugo was great help.
Iris, 1-night trip

10/10 Exceptional

AMAZING front desk staff!!! They were able to assist with all of our touristy needs :)
Garrett, 1-night trip

10/10 Exceptional

Very cozy and clean hotel. Great breakfast selection and friendly employees
Rute, 5-night trip

10/10 Exceptional

Great stay & warm welcome!
Great modern hotel, fantastic location and comfortable rooms....thanks for a great stay!!
Paul, 1-night trip

10/10 Exceptional

Excellent hotel
Kevin, 3-night trip

10/10 Exceptional

Very nice hotel in a very nice location
Joseph Dos, 5-night trip

8/10 Very good

Great rooms with a castle view. One staff member at check-in was rude when we arrived early.
Ivy, 3-night trip

10/10 Exceptional

One night stay great location. Secure parking room was lovely and comfortable bed. Good selection for breakfast
Karen, 1-night trip

8/10 Very good

very nice !!
Barry, 1-night trip

8/10 Very good

Location, village, food was fantastic. Parking ok
Rob, 1-night trip

10/10 Exceptional

Beautifully located next to the castle in the centre of Chaves. Close to supermarkets, aswell as bars and restaurant. The hotel is modern, fresh and the staff are friendly and will go the extra mile to satisfy your needs. Will choose Castelo next time I go back to Chaves.
Mattias, 2-night trip

10/10 Exceptional

From the lobby to our bathroom and also the spa area, all the details in onyx marble are stunning. Very quiet and tasteful. Breakfast was delicious, with a wide assortment of fruit and local pastries. We could walk everywhere.
Marina, 1-night trip

10/10 Exceptional

Great hotel for Chaves
Very nice hotel. Great beds.
Raymond, 1-night trip

10/10 Exceptional

The Propertie is Wonderful, modern, clean and cozy. You feel like your own home!
Abilio, 1-night trip

10/10 Exceptional

Good choice for Chaves
Excellent hotel in good central position. Clean, comfortable, good service and nice ambience.
Ingrid, 1-night trip

8/10 Very good

Very nice hotel. Good service
Joseph, 1-night trip

10/10 Exceptional

Beautiful place, clean and comfortable. Great breakfast, right in the middle of the city. Walkable to multiple restaurants and cafes. Would give it 10 stars
John, 5-night trip

10/10 Exceptional

A fabulous find. Great service from reception with very good recommendations for dinner. Lovely hotel next to the castle, town hall and church. Highly recommended.
John, 1-night trip

10/10 Exceptional

VG
Very good up market hotel
David, 1-night trip

6/10 Good

The property was nice most of the staff were friendly but they knuckle and dime you. It's 5 E a day to park if you want secure parking, it's 10 E to use the pool bc it's in the "spa" and if you like to walk around and see things it's about a 5 to 10 min walk to anything other than the castle.
Rosemarie, 4-night trip