Our flight was arriving after midnight and as advised I called the hotel to give a notice of my later arrival. When we arrived at the hotel, the main door was closed and it was easier to call the reception, the person who came to open the door (Pedro) was vety very rude. He opened the door and yelled at us for not using the reception ring, which anyone can hardly see on dark entrance.
The hotel hallways smell very bad, to the extent we couldn't sleep. The noice from the streets, cars and subways made our stay very difficult. My wife started having breathing problems, we had to pack and leaving forfeiting four days of room rent. We walked and found a very good Holiday inn hotel and enjoyed our vacation.