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Casa Chukum Bacalar

2.5 star property
Lakefront hotel with outdoor pool, near Fort of San Felipe

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Photo gallery for Casa Chukum Bacalar

Boating
Garden
Outdoor pool
Interior
Front of property
Near the Fort of San Felipe, Casa Chukum Bacalar offers a tranquil retreat with a garden and outdoor pool. Take advantage of free in-room WiFi, luggage storage, and cooked-to-order breakfast while enjoying the helpful staff.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Non-smoking
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Water dispenser
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Rollaway/extra beds
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Minibar
The current price is 1.920.474 ₫
2.386.317 ₫ total
includes taxes & fees
18 Mar - 19 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Smart TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
  • 24 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Non Smoking, Garden View

Premium Room, 1 Queen Bed, Non Smoking, Garden View | Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 Queen Bed, Non Smoking, Garden View

Highlights

Soundproofed
Individually decorated
Air conditioning
Smart TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Smart TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
  • 24 sq m
  • Partial lake view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Non Smoking, Garden View

Highlights

Soundproofed
Individually decorated
Air conditioning
Smart TV
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, 184 reviews
The price is 1.696.163 ₫
2.114.900 ₫ total
includes taxes & fees
25 Mar - 26 Mar
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About the area

Map
Avenida 3, Esquina con 28, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 2 min walk - 0.2 km
  • Fort of San Felipe - 5 min walk - 0.5 km
  • Municipal Spa of Bacalar - 14 min walk - 1.2 km
  • Cenote Negro - 4 min drive - 2.0 km
  • Cenote Cocalitos - 7 min drive - 6.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
  • Corozal (CZH) - 54 min drive

Restaurants

  • ‪La Playita - ‬3 min walk
  • ‪Restaurant el Barril de Bacalar - ‬9 min walk
  • ‪I Scream Bar - ‬7 min walk
  • ‪El Sazón a la Mexicana - ‬7 min walk
  • ‪Finisterre Bacalar - ‬3 min walk

About this property

Casa Chukum Bacalar

Casa Chukum Bacalar offers a fantastic location, putting you a short five-minute walk from Laguna Bacalar Ecological Park and Lake Bacalar. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. A terrace and a garden are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 7 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free off-site parking nearby

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 100 for children

Children & extra beds

  • Rollaway beds are available for MXN 250.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts cash.

Also known as

Casa Chukum Hotel Bacalar
Casa Chukum Bacalar
Hotel Casa Chukum Bacalar
Bacalar Casa Chukum Hotel
Casa Chukum Hotel
Hotel Casa Chukum
Casa Chukum
Casa Chukum Bacalar Hotel
Casa Chukum Bacalar Bacalar
Casa Chukum Bacalar Hotel Bacalar

Frequently asked questions

Does Casa Chukum Bacalar offer free cancellation for a full refund?

Yes, Casa Chukum Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Chukum Bacalar?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Casa Chukum Bacalar?

Sorry, pets aren't allowed.

Is parking offered on site at Casa Chukum Bacalar?

Yes, there's free self parking.

What are the check-in and check-out times at Casa Chukum Bacalar?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Casa Chukum Bacalar and nearby?

Casa Chukum Bacalar has an outdoor pool and a garden.

What's the area around Casa Chukum Bacalar like?

Casa Chukum Bacalar is a short 2-minute walk from Laguna Bacalar Ecological Park and 3 minutes' walk from Lake Bacalar.

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Casa Chukum Bacalar Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Hope to visit again soon!
I really adored both Bacalar and this hotel. The design is so wild and whimsical, the staff are so sweet and helpful, the beds are nice and comfy and the location is perfect. Great coffee and’s food with in a block and right by an entrance to the lagoon. Also really loved the hotels very sweet furballs!
Gillian, 3-night trip

10/10 Exceptional

Outstanding reception and staff. We had a safe, relaxing and comfortable stay.
JULIE, 2-night trip

8/10 Very good

Nice vibe
The team is super nice and attentive. The hotel is well maintained and has what’s needed. The location is great, close to the lagoon and a lot of restaurants right around the corner. You gotta be aware they have a few dogs and cats (very well groomed) living on the property,
2-night trip

10/10 Exceptional

Nice property, cold a/c, hot shower, clean room, relaxing courtyard with a pool, close to the lake and restaurants, 3 blocks from from el centro
jason, 6-night trip

10/10 Exceptional

Fabulous hotel with fabulous people, we really felt at home. Absolutely highly recommended. We were sorry we didn’t stay longer. Book it and you definitely won’t be sorry. Full marks for absolutely everything!!!
JAMES, 2-night trip

10/10 Exceptional

Convenient location
Juan, 1-night trip

10/10 Exceptional

Wonderful unique boutique hotel. With lovely staff who were super helpful. Great communication from reception staff and the manager. Really a home from home. Would stay again without a doubt .
Leanne, 6-night trip

10/10 Exceptional

The staff is very personable and hospitable.

10/10 Exceptional

Nice and comfortable! The room was excellent even with a Netflix account! Great location: a few blocks to the Fuerte de San Felipe and a few blocks to the Ecoparque Bacalar, where you can walk on a wooden pier and swim. Friendly staff!
Ricardo, 2-night trip

10/10 Exceptional

The hotel was very well kept, clean, comfortable, and offered and safe, friendly ambiance. The room was clean, bed was comfortable, bathrooms were nice. I will definitely come back next time I visit Bacalar.
Wilfredo, 1-night trip

10/10 Exceptional

My first time staying here and it was amazing! The staff greeted us every single day and never failed to help anyone out. My family and I definitely felt like we were home! If anyone is debating on staying here or somewhere else, PICK CASA CHUKUM!! You won’t regret it <3
Gabriela, 4-night trip

10/10 Exceptional

Best place in Bacalar.
Great location, close to downtown and great restaurants. Beautiful facilities, one feels like is in the middle of the jungle. Good wifi, ideal for those remote workers. But what really won my heart was the staff, always willing to help. I will definitely book this place again.
Omar, 2-night trip

10/10 Exceptional

Amazing staff — so friendly and helpful. Beautifully modern decorated room (rain shower, big smart tv, power outlets and switches on both sides of a pillowed king bed). We can’t recommend this plaice highly enough. A true gem!!

10/10 Exceptional

Wonderful visit to Bacalar
My friend and I took a day trip to Bacalar. The concierge/front desk staff Aldair was extremely sweet, knowledgeable and helped us set up excursions and recommendations even though it was a shorter trip. The rooms were nice and recently renovated, the grounds were spotless and we felt safe and secure the entire stay. If you are going to Bacalar, Casa Chukum is the way to go. 5 stars all the way.
Christopher, 1-night trip

10/10 Exceptional

Deborah was precious and one of the best hosts I have ever met. She genuinely loves what she's doing and goes over and beyond to help make the visit as positive as possible. Will definitely return to her hospitality as soon as possible. Did not want to leave
Deborah, 3-night trip

10/10 Exceptional

Amazing stay at Casa Chukum
Absolutely loved our stay at Casa Chukum, this place made our trip to Bacalar. The staff could not do anymore for you, excellent service around the hotel and great recommendations! The place has such a lovely family feel with chilled vibes, loved the dogs and cats. The staff really went out of their way to add personal touches to our stay. Rooms are immaculate and well equipped, would also really recommend the breakfast. Thank you to Deborah and her team for such a wonderful experience! I hope that we will be able to visit again.
Ben, 3-night trip

10/10 Exceptional

Wonderful stay at Casa Chukum
Our two night stay in Bacalar at Casa Chukum was like a vacation within a vacation during our monthlong stay in the Yucatan. Bacalar’s Lagoon of (at least) Seven Colors – robin egg blue, azure, blue/gray, azul, turquoise, aquamarine, cobalt blue – is nothing less than magical and mystical. But Casa Chukum was pure delight. We were welcomed like family, placed in a spacious second floor room with balcony and stairway to the roof deck, king size bed, very nice bathroom – instant comfort. The breakfast offerings from constant coffee to fruit and juices and a fantastic menu of Mexican and American breakfast favorites was wonderful. The boat ride the staff arranged with Captain George on the good sailboat Harmony was a highlight. Three hours sailing the lagoon, visiting the cenotes feeding the lagoon, swimming in a couple different locations, getting to view a sunset – well, very special indeed. We look forward to a next and hopefully longer visit to Casa Chukum and Bacalar
Mary, 2-night trip

10/10 Exceptional

Au top!!
Hotel au top, que ce soit le cadre, la chambre, l'accueillir le service le petit dejeuner!
Alexis, 1-night trip

10/10 Exceptional

Cesar, 2-night trip

10/10 Exceptional

Joli hôtel sans trop de chambres
Hôtel sympa à Bacalar avec un personnel aux petits soins et des chats et chiens trop mignons Très propre et très bonne douche avec tous les produits de toilettes shampooing après shampooing gel douche savon et lait corporel. Ils veulent vraiment vous faire sentir chez vous. Debbie a réussi à m’organiser une visite au site de Chacchoben car contrairement à ce qui est écrit dans le Lonely Planète impossible de visiter ce site depuis Bacalar si vous n’êtes pas motorisé Elle organise également une sortie sur la lagune avec son pontoon et son père nous a déposés à la gare routière. Je vous recommande Mr tacos pour les déjeuners pas cher et hyper bon Par contre pas trop de choix de restaurants dans Bacalar à moins que vous vouliez manger des pizzas. Le Mistura est bon et pas trop cher. Tout y est bien plus cher par rapport à playa del carmen ou Tulum Il y fait aussi bien plus humide et chaud
Sophie, 3-night trip

10/10 Exceptional

carolyn, 2-night trip

10/10 Exceptional

Bonito hotel con excelente atención y cercano de todo.
Saúl, 2-night trip

10/10 Exceptional

Gracias por sus atenciones
Maria, 2-night trip

10/10 Exceptional

Annette, 3-night trip

10/10 Exceptional

El hotel tiene una atención excepcional y está muy bien ubicado en Bacalar. Recomiendo mucho.
Liliana, 2-night trip