2/10 - Kém
11/04/2025
Awful in the middle of legal action to get refund.
This has to be without doubt the worst apartment using fake pictures and wording on their website. I booked this with Hotels.com and the pictures online are nowhere near what they look like when you check in. I have attached the pictures at this company is showing on the website and the actual pictures which I took. There are cracks in the bathroom., paint peeling off and it’s not two bedrooms it’s one bedroom and the living room has a bed in it it was so bad. I left after one night and now in the middle of having a refund for false information. The apartment is blaming Expedia and Expedia has agreed with me and now we will take this further action to refund the money. I don’t know how they can get away with posting fake pictures, but if you read the reviews you see, there’s another two comments about the pictures not being what they are. Would I stay here again absolutely not. Probably the worst apartment in Vienna for giving misleading information.
Note, the company advised me that the pizza is a show only and it’s clearly mentioned on the website and it’s not because I sent screenshots to them and it’s not even saying that. I did ask them should be proof and they cannot.


Suthiratt
Suthiratt, nghỉ 5 đêm cùng bạn bè
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