This place was awful, firstly, I had emailed 4 days prior my arrival to let the staff know that I would be arriving past midnight due to my flight. I was waiting outside the property and had no answer from the manager for an hour. Secondly, this hotel claims to have 24 hour front desk services however the manager is sleeping in the back or not in the building. Thirdly after asking for new towels, staff stated that this can only be provided after 3 days of check in which is disgusting, especially when the weather is so hot and doing water activities. Fourthly, house keeping do not change the bedsheets despite telling them three times. Another disappointment was the lack of toiletries, after requesting shampoo several times which was empty on our arrival, the staff still did not fill up the dispenser. The AC also was broken, the curtains do not close properly which resulted in us to wake up early every morning despite having a late night. The staff were uninterested in our concerns and dismissed us each time. AVOID THIS PLACE.