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Shangri-La Bangkok

5.0 star property
Escape to an oasis amidst bustling streets where you can indulge in world-class dining or relax by the pool surrounded by lush gardens.

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Photo gallery for Shangri-La Bangkok

Explore the serene pool area of this luxury hotel, where tranquility meets elegance amidst a backdrop of city lights. | Shangri-La Bangkok
Luxurious bathroom with marble countertops, gold fixtures, and elegant mirrors. | Shangri-La Bangkok
Spacious lobby with wicker chairs and wooden accents, inviting for relaxation. | Shangri-La Bangkok
Luxurious lobby with marble floors, golden chairs, and a grand staircase. | Shangri-La Bangkok
Serene outdoor seating area with a view of the cityscape, perfect for relaxing evenings. | Shangri-La Bangkok
Located near King Power MahaNakhon and Asiatique The Riverfront, Shangri-La Bangkok offers a serene oasis with multiple pools and sun loungers. Treat yourself to international cuisine at one of the 5 on-site restaurants or rejuvenate at the spa with aromatherapy and massage treatment rooms. With free in-room WiFi, a garden, coffee shop/cafe, helpful staff have left previous guests feeling pampered.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • 20 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
The current price is $197
includes taxes & fees
$184 per night
Mar 15 - Mar 16

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Executive Suite, 1 King Bed (Horizon)

Executive Suite, 1 King Bed (Horizon) | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed (Horizon)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, River View (Horizon)

Executive Suite, 1 King Bed, River View (Horizon) | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, River View (Horizon)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 775 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony

Premier Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 452 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed, River View

Horizon Club, Room, 1 King Bed, River View | Minibar, in-room safe, desk, laptop workspace

Horizon Club, Room, 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 388 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Shangri-La Wing, Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Shangri-La Wing, Deluxe Room, 2 Twin Beds

Shangri-La Wing, Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Shangri-La Wing, Deluxe Balcony Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Deluxe Balcony Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 452 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Krungthep River View Room 1 King Bed

Room amenity

Krungthep River View Room 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 474 sq ft
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for Krungthep River View Room 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Krungthep River View Room 2 Twin Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 474 sq ft
  • River view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Shangri-La Wing, Executive Suite, 2 Twin Beds, River View

Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Executive Suite, 2 Twin Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 775 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Shangri-La Wing, Executive Suite, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Executive Suite, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 753 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, River View (SL Exec)

Suite, 1 King Bed, River View (SL Exec) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, River View (SL Exec)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 775 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Shangri-La Wing, Premier Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 603 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Shangri-La Wing, Deluxe Balcony Room, 2 Twin Beds

Shangri-La Wing, Deluxe Balcony Room, 2 Twin Beds | Room amenity

Shangri-La Wing, Deluxe Balcony Room, 2 Twin Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 452 sq ft
  • River view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite (Krungthep Wing)

Deluxe Suite (Krungthep Wing) | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite (Krungthep Wing)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
  • 904 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Shangri-La Wing, Deluxe River View Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Deluxe River View Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 388 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Shangri-La Wing, Premier Room, 2 Twin Beds

Shangri-La Wing, Premier Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Premier Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Shangri-La Wing, Deluxe River View Room, 2 Twin Beds

Shangri-La Wing, Deluxe River View Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Deluxe River View Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 388 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Shangri-La Wing, Executive Suite, 1 King Bed

Shangri-La Wing, Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Shangri-La Wing Horizon)

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed (Shangri-La Wing Horizon)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Shangri-La Wing Horizon)

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds (Shangri-La Wing Horizon)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
89 Soi Wat Suan Plu, New Road, Bangrak, Bangkok, Bangkok, 10500

What's nearby

  • Asiatique The Riverfront - 4 min drive
  • ICONSIAM - 4 min drive
  • CentralWorld Shopping Complex - 5 min drive
  • Siam Paragon Mall - 5 min drive
  • Khaosan Road - 7 min drive

Getting around

  • Don Mueang Intl. Airport (DMK) - 35 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 39 min drive
  • Bangkok Train Station - 8 min drive
  • Wongwian Yai Station - 11 min drive
  • Yommarat - 12 min drive
  • Saphan Taksin BTS Station - 6 min walk
  • Surasak BTS Station - 12 min walk
  • Krung Thon Buri BTS Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jack's Bar - ‬3 min walk
  • ‪Sarnies Bangkok Sarnies Bangkok - ‬1 min walk
  • ‪บ้านผัดไทย - ‬3 min walk
  • ‪NEXT2 Café - ‬9 min walk
  • ‪Horizon Club Lounge - ‬9 min walk

About this property

Shangri-La Bangkok

When you stay at Shangri-La Bangkok, you'll be just a 5-minute drive from Lumphini Park and ICONSIAM. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis, and NEXT2 Cafe, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a health club. The helpful staff and breakfast get great marks from fellow travelers. Public transportation is just a short walk: Saphan Taksin BTS Station is 6 minutes and Surasak BTS Station is 12 minutes.

Languages

Chinese (Mandarin), English, Japanese, Thai

At a glance

DONE

Hotel size

    • 802 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Free secured, covered onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Lifeguard on site

What to do

  • Tennis lessons
  • Shopping

Working away

  • 20 meeting rooms
  • Computer station
  • Conference center (13993 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1986
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 2 outdoor pools
  • Shopping mall on site
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Walkway to water
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 46
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Magnifying mirror
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Stair-free path to entrance
  • High pile carpet in room

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

NEXT2 Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
Volti Tuscan Grill & Bar - This poolside restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Salathip - Overlooking the garden, this restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 1300 to 1300 per person
  • Airport shuttle service is offered for an extra charge of THB 3500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for THB 2590.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Bangkok Hotel Shangri-La
Bangkok Shangri-La
Bangkok Shangri-La Hotel
Hotel Bangkok Shangri-La
Hotel Shangri-La Bangkok
Shangri-La Bangkok
Shangri-La Bangkok Hotel
Shangri-La Hotel Bangkok
Shangri La Bangkok
Shangri-La Hotel, Bangkok Hotel Bangkok
Shangri La Hotel Bangkok

Frequently asked questions

Does Shangri-La Bangkok offer free cancellation for a full refund?

Yes, Shangri-La Bangkok does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Bangkok?

Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Shangri-La Bangkok?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Shangri-La Bangkok?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Shangri-La Bangkok?

Yes, an airport shuttle is available. The charge is THB 3500 per vehicle one-way.

What are the check-in and check-out times at Shangri-La Bangkok?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Shangri-La Bangkok and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Shangri-La Bangkok also has 3 bars and a health club, as well as a garden.

Are there restaurants at or near Shangri-La Bangkok?

Yes, there are 5 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

What's the area around Shangri-La Bangkok like?

Shangri-La Bangkok is located by the river in Bangkok City Centre, a short 6-minute walk from Saphan Taksin BTS Station and 9 minutes' walk from Chao Praya River. Travelers love the hotel's prime location.

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Geoffrey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great for a weekend trip
Great location for a relaxed weekend - breakfast by the water and cocktails at Lebua in walking distance. Worth getting the room with the balcony for the river. Very helpful staff. Only glitch was that the Thai restaurant is only open for dinner!
Vik, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Spacious and clean room
Staying in the Krungthep river view king size bed room. The room is very spacious and clean, I was worried after reading some reviews that it would be tired, but, far from it, everything was clean and working. Being Bangkok, the balcony was noisy from road and river traffic but if you want to get a bit quieter walk to the main pool rather than the one in front of wing. The staff were all smiles and very pleasant.
susan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel.
Wonderful hotel, staff very attentive and friendly. Great care shown to ensure a good experience is had.
Barry, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Omar, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, excellent location, has 2 pools by the river side. Top service.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Philip, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Henry, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a most wonderful stay and all the staff in the Horizon lounge were excellent and very polite and very helpful. They helped me with a problem and very knowledgeable and efficient.
HEMENDRA, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Last night in Bangkok.
We booked for our last day in Thailand and birthday treat. When we got to our lovely room with view of pool and river, the hotel arranged a lovely chocolate cake,roses and happy birthday on the tv screen.Lovely surprise.staff very helpful and polite very attentive.such a relaxing vibe at this hotel. Restaurant very good great views at night watching the boats and in the day you can see the fish in the river. Hotel decor was elegantly finished.The bar made the best cocktails which came with little bar snax.
The pool nice and relaxing with fresh towels provided.
Gorgeous decor.
Amanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
Excellent Hotel, breakfast was fantastic, staff great
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional Stay
Our stay was wonderful, the rooms are spacious, beds very comfortable ( including the sofa pull out bed) the breakfast was excellent. Front desk was very helpful in arranging transportation.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Solid hotel with great views of the river. Old school fit out so not for those young and trendy travellers looking for modern accomodation. Food was good albeit pricey, spent AUD$500 on dinner for two including drinks.
1-night trip
Verified Hotels.com guest review

4/10 Fair

POOR
THE ROOM 2225 IS JADED THE FITTING ARE OLD THAT NEED TO REFURNISH. FREE SNACKS WERE NOT REPLENISHED AFTER THE NEXT GUESS HAS LEFT. ONLY THE DRINKS WERE LEFT OVER WHEN WE CHECKED IN. WE ASKED FOR IT BUT WAS TRUNED DOWN. WE DID NOT EXPECT A 5-STAR HOTEL TO BE SO STINGY.
LEE, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Eli, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dr.T, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Not 5 star quality
This hotel is starting to look a bit tired and room furnishings in particular looks dated. The big gripe for us is that although we are staying for a total of 12 days this trip and staying in a premium room we were advised that that was insufficient to warrant the provision of an espresso machine which were reserved for suites. Seriously Shangri-la We are staying at 4 other 5 star hotels this holiday including The Shore, Banyan Tree and Sametnangshe Boutique - all excellent hotels - which provide coffee machines as standard. Here we get a couple of sachets of instant coffee granules. Pretty shocking for an allegedly prestigious hotel chain.
Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

oded, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

alex, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Depending brand with high quality
Elegant and understated. Fabulous orchids
1-night trip
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10/10 Exceptional

Akiko, 3-night trip
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8/10 Very Good

Calvin, 5-night business trip
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