Comfort Inn & Suites Knoxville West

Beds and pillows were excellent.

Love the huge rooms, comfort, breakfast, quiet. Not a perfect score on cleanliness, there were hairs.....on the ceiling?. otherwise clean. Will stay again and a great price!

Everything was very easy an front desk friendly, welcoming an very helpful with direction.

It’s was a nice night in the hotel however pics showed it updated and it was not what I thought it would be. The guy at the front desk was amazing though! So nice and sweet and he went out of his way to make sure me and my mom had a great night there.

Nice, clean, Breakfast was great. Hard to get into but over all great experience.

Passing through on our way to Florida, staff was very friendly, room was clean and beds were comfortable, used the exercise room briefly, it was clean, I didn't eat breakfast but did have coffee in there and it was clean, hotel is close to interstate, would definitely stay again thanks

Friendly staff, clean room with good beds and an excellent tv. I was more than pleased!

Typically a decent hotel. This time, as we checked in another couple was in the process of requesting a refund. As we continued the check-in, I noticed that we had the room adjacent to the other couple and hoped that their issue would not affect our room. Unfortunately, it did: ROACHES. Not just a few, but several and apparent immediately upon stepping in the room. After only about ten seconds in the room, we left for another hotel. The desk clerk asked why we were leaving and, when told, acknowledged that was the same reason as the previous couple in the other room. Now to see about our own refund from Hotels.com.

Very clean and confortable room, we slept here on our way to Florida from Canada, we will definitely come back

Filled with cock roaches. Unbelievable