Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
What's nearby
Cardiff International Arena - 7 min walk - 0.6 km
Principality Stadium - 17 min walk - 1.5 km
Cardiff Castle - 18 min walk - 1.5 km
Wales Millennium Centre - 19 min walk - 1.6 km
Cardiff Bay - 20 min walk - 1.7 km
Getting around
Cardiff International Airport (CWL) - 31 min drive
Bristol International Airport (BRS) - 78 min drive
Cardiff Queen Street Station - 11 min walk
Cardiff Central Station - 14 min walk
Cardiff (CFW-Cardiff Train Station) - 14 min walk
Airport shuttle (surcharge)
Restaurants
Bru Coffee & Gelato - 9 min walk
YO! Sushi - 9 min walk
The Place to Eat in John Lewis - 10 min walk
The Grazing Shed - 9 min walk
Espresso Bar - John Lewis - 10 min walk
About this property
Novotel Cardiff Centre
At Novotel Cardiff Centre, you'll be a short five-minute drive from Cardiff Bay and Cardiff Castle. Guests can take a dip in the indoor pool or grab a bite to eat at Elements, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a health club and a fitness centre. Fellow travellers say great things about the pool and helpful staff.
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured on-site self-parking (GBP 10.00 per night)
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Golfing nearby
Working away
11 meeting rooms
Conference centre (2259 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Health club
An indoor pool
Full-service spa
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Assistive listening devices available
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Elements – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 18.00 per person
Airport shuttle service is offered for an extra charge of GBP 30 per vehicle (one-way)
Late checkout can be arranged for an extra charge of GBP 10.00 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15.00 per pet, per stay
Parking
Secured self-parking costs GBP 10.00 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff
Frequently asked questions
Does Novotel Cardiff Centre offer free cancellation for a full refund?
Yes, Novotel Cardiff Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Cardiff Centre?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Novotel Cardiff Centre?
Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Novotel Cardiff Centre?
Yes. Self-parking costs GBP 10.00 per night. Electric car charging is available.
Is an airport shuttle service offered by Novotel Cardiff Centre?
Yes, an airport shuttle is available. The charge is GBP 30 per vehicle one-way.
What are the check-in and check-out times at Novotel Cardiff Centre?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Cardiff Centre?
No, this hotel doesn't have a casino, but Les Croupiers Casino (7-min drive) is nearby.
What is there to do at Novotel Cardiff Centre and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Cardiff Centre also has a health club and a garden.
Are there restaurants at or near Novotel Cardiff Centre?
Yes, there's an on-site restaurant, Elements.
What's the area around Novotel Cardiff Centre like?
Novotel Cardiff Centre is a short 17-minute walk from Principality Stadium and 18 minutes' walk from Cardiff Castle. Travellers recommend the hotel for its walkable location.
Novotel Cardiff Centre Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
17 Dec 2024
Not the best of stays
Our stay was okay, bed and pillows uncomfortable, tv turned off every 30 minutes, on site pub no table service
Stephanie
Stephanie, 2-night trip
Verified Hotels.com guest review
2/10 Poor
16 Dec 2024
Pay the ridiculous amount for flexibility!!!!
We had booked a night away as a treat for our children, unfortunately West Wales was issued with a red weather warning on our day of travel, sometjing i have never seen before! I called the hotel to explain that we wouldnt be travelling the 200 miles during the storm for the safety of our family, they said that they would happily change the dates of our booking but i would have to request this through Hotels.com, i have had numerous phone calls and emails with both the Novotel and Hotels.com and they have now said that there is nothing they can do and we loose the £400 it cost for our two rooms, we're devastated as we just didnt have the extra £50 to pay for flexibility and had every intention of taking the trip until Storm Darrah arrived. I would definitely book a hotel directly in future and would choose one who chose to help their traveller's rather than leave them devastated for putting the safety of their family first!
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Spot on
It’s a lovely hotel, very clean good gym and pool nice breakfast too
Dave
Dave, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Great
Was great, such a shame about the parking cost (£10) otherwise woukd have been perfect
Katie
Katie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
Lee
Lee, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Samantha
Samantha, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 Dec 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
6/10 Good
3 Dec 2024
It was okay for one night
AS
AS, 1-night business trip
Verified Hotels.com guest review
6/10 Good
2 Dec 2024
did the Job
Staff where helpful, room dirty
MISS CHARNE L
MISS CHARNE L, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Clean , good location , very friendly staff
L
L, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Little break
Great stay , lovely room and comfortable bed , lovely bar and great food and only a 10 min walk into the town. Only down side pool and hot tub not very warm
Simon
Simon, 2-night trip
Verified Hotels.com guest review
6/10 Good
24 Nov 2024
Parking was full - could not reserve onsite
Stay was fine with friendly staff and adequate resources for a family of 4 in one room, but not having parking availability on site was an issue as we had to drop the bags and then find offsite parking. Parking on site should be reserved for guests.
Christopher
Christopher, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
Rebecca
Rebecca, 2-night trip
Verified Hotels.com guest review
6/10 Good
19 Nov 2024
Would not come back...
On arrival to the hotel we found the foyer quite untidy but were welcomed by a friendly gentleman at reception. The corridor leading to the room looked like it was last painted 20 years ago, and the overall feel was that the hotel was very outdated. Our room was comfortable and clean, however we discovered that there must have been some kind of leak coming from the bathroom as the carpet by the bathroom door was soaked! we stepped in it a few times and werent sure what it was but when i mentioned it to the reception staff he wasn't surprised at all! That room should not have been in use! He offered us a free car park as a good will gesture... The leisure club could also do with some renovation as the hut tub really smelled of damp, and changing rooms should be cleaned more often as the floor was full of hair! On a plus side, the breakfast was tasty, the restaurant clean and staff very pleasant, although there was no fried egg on offer. Unfortunately, I would not stay there again.
Julia
Julia, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
Staff were friendly. Convenient location. The room was comfortable and clean. Enjoyed the swimming pool. Breakfast was tasty (but a little over-priced). We would stay again.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2024
A little tight for a family of four - next time we would definitely book 2 rooms. The bathroom was a little rundown and looked like it could do with a refurb. Lovely breakfast and great value
rachel
rachel, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
Dan
Dan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Nov 2024
Warren
Warren, 3-night trip
Verified Hotels.com guest review
4/10 Fair
10 Nov 2024
Standards are slipping.
Although my room was clean it was dated. I payed for an upgraded room however I did not have a coffee machine in my room neither did I have cans of water in the fridge. Whenever I am away for business I always choose a hotel with gym and spa facilities whenever I’m in Cardiff I always choose this hotel because of the facilities. However, The last two times service has been slow at the front desk, occasionally rude at the bar and the sauna is never working/on first thing on the morning when I’m looking to use it.
Verified traveller
3-night business trip
Verified Hotels.com guest review
8/10 Very good
10 Nov 2024
Number of people on the booking
I booked a double room with breakfast but only my name as the booker was on the room so they had it down as single occupancy and I had to pay extra for another breakfast.
Maria
Maria, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Nov 2024
Good stay
No remote control in room on arrival did notify staff twice in evening only delivered on morning of departure after notifying for 3rd time. Waiter staff so accommodating and friendly to children.
Danielle
Danielle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Quick trip to cardiff
Lovely hotel. Professional and friendly staff. Bed very comfortable. Great breakfast. Easy walk to town.
Ingrid
Ingrid, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 Nov 2024
Unfortunately the room was missing a bed for a children. Given an extra room after 5 hours of waiting for a sofa bed. Woken up in night to people checking in the extra room!!