6/10 - Tốt
22 tháng 3, 2025
Shocked
The check in was grand. The room very clean and cozy.
Breakfast was disappointing. The lady behind the desk TERRIBLE service. I felt like i was bothering her asking a question. I had to say "excuse me maam" three times before she put her phone down and acknowledged me, with attitude of course. She got up and started replenishing plates etc 15min before the breakfast was to be over. She left the desk un attended walking outside talking on her phone. Poor customer service. Poor professional presentation. She was wearing sewat pants, hoodie, crocks... thats not concierge attire at all!
misty
misty, nghỉ 1 đêm
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