DoubleTree by Hilton Grand Hotel Biscayne Bay

Beautiful view, clean and comfortable just wish the smoker on the balcony close to ours didn't smoke on the balcony

I was up all night, my first evening in the hotel, dealing with a faulty air conditioner which the engineer on hand was not able to correct until the next day. Additionally, when I originally booked the room, I wanted to have a balcony which overlooked Biscayne Bay. Apparently, those had all been spoken for, so I opted for a partial park and bay view. The hotel did not tell me that major construction was taking place next to the hotel so that my use of the balcony was totally out of the question. It was dirty/dusty from the construction next door, plus I had construction noise and workers to contend with if I wanted to sit outside and enjoy my time bay side. I should have been advised in advance of this. I stay in this hotel at least once or twice each year. I love the location, but not the faulty conditions which I was subjected to on this occasion. I really feel that I deserve some kind of reimbursement or credit for this very disappointing stay. I try staying in Hilton Hotels wherever I travel. This was not one of the situations that I can be happy in saying that.

Loved it

Check in was smooth, the room was clean with a great ocean view that I requested. Hotel is not far from the airport. Good choice. I would stay again.

Overall good room. Entry door rather worn and did not seal out light or noise. A/c noisy. Bed and pillows very comfortable. Shower was great. Good view from the balcony but construction noise across the street was distracting. Restaurant had excellent food and outstanding service.