Feedback from my recent stay at this wonderful hotel from 25 of June to 04 of July 2024. First and foremost, I was genuinely pleased with the incredibly friendly and hardworking staff. They went above and beyond to cater to all customer needs, which made my stay even more enjoyable.
While I found the food to be generally good, I would suggest offering a bit more variety in the fruit selection, such as mango, pineapple, and watermelon. On the other hand, the juices served in the morning were simply excellent and delicious – a perfect start to the day.
I also noticed that the staff is quite diverse, with many employees being locals from Morocco and some from Germany. It's heartening to see that many of them are studying at the hotel academy, which adds great value to their experience and to the service provided. However, I understand that their salaries are primarily based on tips. I strongly recommend guests to tip, as the staff will be very thankful and grateful.
This hotel truly offers a family-oriented atmosphere with different activities every day, numerous pool options, and a private beach, which makes it a perfect destination for a family holiday.
Rest assured, I will definitely come back for another stay.
Fernando Ndemensogo
Restaurant Manager
