Albert At Bay Suite Hotel

The hotel was functional but a little tired, we stayed two nights as a base for exploring Ottawa and it served its purpose with no wow factor

This place is MAGNIFICENT in ALL aspects. That's it. Would come back every single chance we get.

Great location, friendly and helpful staff, and comfortable beds. Lots of room for kids to play in the living room. Excellent to have a full kitchen suite to decrease the need to eat out; the dining room table allows for family meals. Extremely close to a number of Ottawa attractions and parks.

Overall it was very nice. We liked the room and the fact there was two bathrooms. The lights in the room flickered though which was very irritating. We also had difficulty checking in. We had called earlier in the night to be sure they would be open to allow us to check in but the doors were closed when we arrived around midnight. We then had a problem checking in as nowhere on the website had it mentioned that we need to be 22 to be able to check into a hotel. The front man then harassed us for a while, saying how we had better not invite people in because it was a business hotel and people needed their quiet, which he repeated for about 10-15 minutes. We knew. We were tired too and just wanted to go to our room to sleep, instead of being harassed about our age. We then had difficulty opening the car garage after we finally escaped the front staff, as the key card did not work to open the door. We then found there was no parking anywhere except one small space in the corner at the very back, bottom. Overall, the hotel was nice and we were very happy with the location and such, the staff however, should have an attitude check and maybe a class on how to speak appropriately to guests. It was a little uncalled for assuming we would be loud, obnoxious, and be sneaking extra people into the hotel.

Our room was great, spacious and clean. The staff were very accommodating and friendly. The hotel is quite far from the main tourist attractions so be prepared to walk a lot. If you need a spacious apartment then this is a great choice.