Experience the charm of Sercotel Ayala Bilbao, an upscale hotel in a prime location near Guggenheim Museum Bilbao and San Mames Stadium. Relax by the fireplace, browse through books in the library, or get some work done at coworking spaces. Guests rave about its central location and helpful staff.
Bilbao (YJI-Bilbao-Abando Train Station) - 4 min walk
Bilbao Zabalburu Station - 8 min walk
Abando Station - 3 min walk
Abando Tram Stop - 4 min walk
Moyua Station - 6 min walk
Restaurants
NKO Eneko Restaurant - 3 min walk
Arrese - 3 min walk
McDonald's - 2 min walk
Monterrey - 3 min walk
Bilbao Berria - 4 min walk
About this property
Sercotel Ayala Bilbao
When you stay at Sercotel Ayala Bilbao, you'll be within a 15-minute walk of Bay of Biscay and Guggenheim Museum Bilbao. Also, this hotel is within a short drive of San Mames Stadium. Fellow travellers love the helpful staff and central location. The property is only a short walk to public transportation: Abando Station is 3 minutes and Abando Tram Stop is 4 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
61 rooms
Arriving/Leaving
Check-in start time: 2:30 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Pets
Pets allowed (dogs and cats only, 1 total, up to 20 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Height restrictions apply for on-site parking
Off-site parking within 492 ft (EUR 18.7 per day); discounts available
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
Shared microwave
Working away
Meeting room
Co-working spaces
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Built in 2019
Safe-deposit box at front desk
Library
Fireplace in reception
Television in common areas
Communal living room
Reception hall
Room amenities
Be entertained
50-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bidet
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 17 per person
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per day
Parking
Parking is available nearby and costs EUR 18.7 per day (492 ft away; open 24 hours)
Parking height restrictions apply
Policies
This property does not have lifts.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Sercotel Ayala Bilbao Hotel
Sercotel Ayala Bilbao Bilbao
Sercotel Ayala Bilbao Hotel Bilbao
Frequently asked questions
Does Sercotel Ayala Bilbao offer free cancellation for a full refund?
Yes, Sercotel Ayala Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sercotel Ayala Bilbao?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 20 kg per pet. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sercotel Ayala Bilbao?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Sercotel Ayala Bilbao?
Check-in start time: 2:30 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Sercotel Ayala Bilbao?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (2-min walk) is nearby.
What's the area around Sercotel Ayala Bilbao like?
Sercotel Ayala Bilbao is in Bilbao City Centre, a short 3-minute walk from Abando Station and 20 minutes' walk from San Mames Stadium. Travellers say that the local area is good for shopping and very central.
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Sercotel Ayala Bilbao Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
11 Jan 2025
Nice Stay
Very pleasant staff. Good hotel in an excellent location. Good value.
Beverley
Beverley, 3-night trip
10/10 Exceptional
6 Dec 2024
Great breakfast!
Christina
Christina, 3-night trip
8/10 Very good
21 Feb 2025
3 star hotel, it would get a 5.
Everything was OK. Felt more like a 3 star hotel than a 4 star.
Bert
Bert, 3-night trip
10/10 Exceptional
6 Dec 2024
Great service from receptionist
Close proximities to most amenities
Simon
Simon, 5-night trip
10/10 Exceptional
21 Nov 2024
Great Location, comfortable no frills
The staff were very helpful with restaurant recommendations & directions. It’s right in centre of things so great for exploring. Clean & comfortable no frills hotel.
Catherine
Catherine, 3-night trip
8/10 Very good
22 Sep 2024
Great location
Monica
Monica, 3-night trip
10/10 Exceptional
20 Sep 2024
Perfect location. Easy access from the train station and easy to walk to the old town.
Hector
Hector, 1-night trip
10/10 Exceptional
5 Dec 2024
Receptionist are most friendly and helpful
They can all speak English fairly well
It is close to all amenities
Simon
Simon, 1-night trip
10/10 Exceptional
10 Jul 2024
This was a great hotel! Very clean and quiet and walking distance to many of the main sites.
Anne
Anne, 2-night trip
8/10 Very good
27 Sep 2024
This is a good business hotel. No real amenities, gym/bar etc but perfect location and really quiet and clean rooms. Would choose this hotel again if I travelled to Bilbao
Paul
Paul, 4-night trip
10/10 Exceptional
19 Jul 2024
Very good hotel, modern and spacious and in walking distance of all shops
Hannerieke
Hannerieke, 5-night trip
8/10 Very good
12 Oct 2024
Nice clean rooms
Bruce
Bruce, 2-night trip
10/10 Exceptional
25 May 2024
We enjoyed our stay - great location and the hotel had everything we needed, it was clean and well maintained!
Julia
Julia, 2-night trip
10/10 Exceptional
10 Jul 2024
Excellent location to enjoy this amazing city
Andrew
Andrew, 1-night trip
10/10 Exceptional
30 Oct 2024
I am currently traveling around Spain staying at many hotels and the front desk staff was so far the kindest and highly professional.
Carlos
Carlos, 1-night trip
10/10 Exceptional
14 Sep 2024
Nice hotel
This is a very nice hotel situated close to everything interesting in Bilbao. My room was small, but it was good enough for my needs and it was clean. I would definitely stay here again.
Richard
Richard, 3-night trip
10/10 Exceptional
1 Dec 2024
Impeccable
Jean-Pierre
Jean-Pierre, 3-night trip
10/10 Exceptional
29 Aug 2024
We enjoyed the stay a lot - the hotel is very comfortable and convenient for both the train station and the city centre. The staff were friendly and accommodating. Good breakfast with very nice coffee.
Monika
Monika, 2-night trip
8/10 Very good
23 Jun 2024
comfortable and friendly hotel convenient for the city centre.
Stephen
Stephen, 2-night trip
10/10 Exceptional
19 Jul 2024
Great hotel in a central position. Staff were friendly and helpful. The rooms were clean and comfortable, would recommend.
David Timothy
David Timothy, 4-night trip
10/10 Exceptional
25 Aug 2024
Excellent hotel. The staff is wonderful and always helpful with a smile. The room is very good. The area is perfect, close to everything
Daniel
Daniel, 3-night trip
10/10 Exceptional
21 Aug 2024
Great location both close to the guggenheim and the old town. Very quiet and great blackout curtains for a good sleep.
Jane
Jane, 4-night trip
10/10 Exceptional
1 Apr 2024
A great place to stay while in Bilboa. Close to all the main attractions.
Rich
Rich, 2-night trip
10/10 Exceptional
19 Mar 2024
Very good hotel, conveniently located and excellent service.
Paul
Paul, 2-night trip
10/10 Exceptional
11 Oct 2024
Very nice hotel in center of the city. Walking distance to shopping, dining, train station, metro, buses stops. Staff is very friendly and accommodating. Breakfast buffet had a satisfactory selection. Room was on a smaller size but well furnished and bed was very comfortable. Stayed in the hotel already twice and will stay again next time I visit the city.