I booked a non-smoking king room, and the room reeked of cigarette smoke, and had burn marks In the sheets and shower curtain. The carpet was gross and there were stains on the upholstered furniture. The tub had dirt marks on it and there was soap remnants in the soap dish.
It was about 1 AM when I checked in after a local concert. There was a creepy guy who approached me in the parking lot near the front door after I had checked in, who then followed me to my car and followed my car to the back of the building. When I ran into the building To see if someone could walk me to my room, there was nobody at the front desk. After waiting for several minutes for someone to appear, I looked out the back door and could not see the guy so I ran to my room.
I was too tired to do much else so I made sure that the door was double locked and attempted to go to sleep. After about 20 minutes of laying completely still in the dark, the interior lights came on, apparently from a motion sensor by the door, turned them off and attempted to go back to sleep, but they came on again about 20 minutes later. At this point, I called the front desk and their advice was to turn the lights off. When I said that I’ve already done that twice they said they would send someone to take a look and no one ever came. After waiting 20 minutes, I packed up my things, called around to other hotels who might have space at 2 AM, and went to the front desk for checkout/refund.