6/10 - Tốt
17 tháng 3, 2025
Sonesta Es Suites Review
Our stay was okay. It was my first trip to Arizona with my boyfriend. The hotel didn't provide room service once so when we ran out of body wash the second day and asked for it.. it still took forever to get to us. We had to ask for things more than once, not just soap but clean towels since we used ours at the pool. I had to wait to shower because even though I had asked for these necessities early in the day it seemed as though no one was able to bring them to us.
Staff was super friendly and did the best they could. I felt bad I had to bother the front desk several times. The toilet paper was extremely thin and breakfast time changes depending on the weekend or week day which threw us off. Other than service, and toiletries provided everything was fine.
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