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Best Western Plus The Charles Hotel

3.0 star property
Riverfront hotel with indoor pool, near Ameristar Casino St. Charles

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Indoor pool
Exterior
Property amenity
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Free breakfast
  • Pool
  • Electric vehicle charging point
    Electric vehicle charging point
  • Pet friendly
    Pet friendly
  • Non-smoking
    Non-smoking
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Lobby fireplace
  • Vending machine
  • Laundry service
Feel at home
  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
The price is $110
includes taxes & fees
$95 per night
Nov 28 - Nov 29

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Baymont by Wyndham St. Charles

Free breakfast
Free parking
Free WiFi
Air conditioning
8.0 out of 10, Very Good, (972)
The price is $74
includes taxes & fees
$64 per night
Nov 28 - Nov 29
Baymont by Wyndham St. Charles
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About the neighborhood

Map
1425 South 5th Street, St. Charles, MO, 63301

What's nearby

  • Ameristar Casino St. Charles - 10 min walk - 0.9 km
  • Historic Main Street - 11 min walk - 1.0 km
  • St Charles Convention Center - 14 min walk - 1.2 km
  • Lindenwood University - 3 min drive - 2.8 km
  • Hollywood Casino Amphitheatre - 4 min drive - 5.1 km

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 11 min drive
  • St. Louis, MO (SUS-Spirit of St. Louis) - 21 min drive
  • Kirkwood Station - 22 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬15 min walk
  • ‪Amerisports Bar & Grill - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

Best Western Plus The Charles Hotel

Best Western Plus The Charles Hotel puts you just a 5-minute drive from Ameristar Casino St. Charles and Hollywood Casino Amphitheatre. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Dennys, which serves American cuisine and is open for breakfast, lunch, and dinner. A fitness center and a terrace are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English, Spanish

At a glance

Hotel size

  • 133 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 3:00 AM
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Dennys - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Policies

This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Is there a pool at Best Western Plus The Charles Hotel?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus The Charles Hotel?
Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus The Charles Hotel?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Best Western Plus The Charles Hotel?
Check-in start time: 3 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM. Express check-in is available.
Is there an onsite casino at Best Western Plus The Charles Hotel?
No, this hotel doesn't have a casino, but Ameristar Casino St. Charles (10-min walk) and Hollywood Casino (7-min drive) are both nearby.
What is there to do at Best Western Plus The Charles Hotel and nearby?
Best Western Plus The Charles Hotel has an indoor pool and a fitness center, as well as a picnic area and a garden.
What's the area around Best Western Plus The Charles Hotel like?
Best Western Plus The Charles Hotel is located by the river, a short 10-minute walk from Ameristar Casino St. Charles and 11 minutes' walk from Historic Main Street. Travelers give top marks for the hotel's prime location.

Reviews

8.0

Very Good

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Timothy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nancy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The only complaint would be the shower didn't seem to have mush water pressure. the water coming out of the shower head was not powerful enough to rinse out my shampoo.
Nancy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly check in
Cindy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bathroom was not clean. There was dirty towels behind bathroom door.
Tracy, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Urgent safety concerns
I am reaching out regarding a deeply concerning incident that occurred during my recent stay at your St. Charles, MO location. I had checked in last night with my friend, Meraiah, after celebrating a friend’s 21st birthday at the nearby Ameristar Casino. We chose your hotel specifically to ensure a safe place to rest for the night. However, in the middle of the night, we were abruptly woken up by two unfamiliar men who managed to unlock and open our hotel room door. We were issued two keys upon check-in, so I am alarmed as to how these individuals had access to our room. Fortunately, we had secured the top latch, preventing their entry and avoiding a potentially dangerous situation. After the incident, I reported this to the front desk, but to my disappointment, the staff member responded with a dismissive attitude, suggesting that this was not a significant concern. I am reaching out because this is a very serious matter, both for my friend’s and my own personal safety, as well as the reputation of your establishment. We trusted that staying at Best Western would provide us with peace of mind and security. I kindly ask that you look into this issue and review your hotel’s procedures for guest room access, as well as address this specific incident with your staff to ensure it is taken seriously. I would appreciate a prompt response, as well as any information on steps Best Western will take to ensure this type of security breach does not happen again.
Kaila, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Brandon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cynthia, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

alysia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

jenna, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Would Stay Again
I would stay again at this location. The only downfall was the coffee maker for evening coffee drinkers was out of service. We slept good, room was clean, had plenty of towels for number of people in the room. Location was good, close to everything we wanted to go to.
Rhonda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent for family
Excellent stay. Nice quiet and clean. Breakfast is very good.
Brittany, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Micheal, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Diana, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Jie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Robert, 2-night trip
Verified Hotels.com guest review

6/10 Good

It was fine. The room was musty, like maybe there was a leak above? I shouldve just asked for a different room. It really bothered my partners allergies
Sarah, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Could have been cleaner and the amount of humidity in the room made it difficult to breathe much less sleep. Beds were comfortable though at least.
Tiffani, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Adrian, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Slept well
Stay want to bad. The smell in the lobby wasn’t a good smell. Like moth balls. But my sleep was great
Ivelisse, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love it!
I think they do offer room service but I did not utilize it. It was clean and the beds were very comfy. The breakfast they offer was great. I have stayed here quite a few times and I will stay again. The price point is great especially for what they offer. My kids love the pool and they have a pretty good setup in the work out area. If you need to charge your EV they have a couple in front but they always seem to be blocked by cars that do not need them.
Liliana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Parking is close to the entrance. Room was clean, good water pressure.
Nicole, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Dennis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient and amazing service!
I had no issues with the service and the room was so clean! I had only one night stay so there’s not much else to say but I would stay again!
Emelia, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Ok for children, not for Seniors at all
Well, we have stayed here in past, but since covid price is more than previous, quality wasnt what i remember, glu-on soap fell offwall, toilet is good only for children since they are 12" off the floor, difficult even for healthy adult to get off of, i have never seen toilets sitting this low the floor ever, they must have been installed in the 50's.
Larry, 1-night trip
Verified Hotels.com guest review