2/10 - Kém
4 tháng 6, 2023
DO NOT STAY THERE
I experience almost the all problems what the previous guest have had.
I had checked in at 3:30 pm but the room was not cleaned yet so I could not leave my luggage in my room. So after I got my key, I left this place with my luggage for my evening schedule and then I came back to Hotel at night.
When I came back, my key did not work since my room was taken by another guest without any notice.
The reception was closed so I called to the manager and then a staff told me that they thought I just left so they gave my room to the others.
The manager come to hotel around midnight and gave me another room, which was completely messy.
I had to stay that messy room since I didn't have any other choice. I couldn't sleep since there were a lot of noise from people at outside. At around 4 am, some guy slammed my door and then people fought at outside of my room. I was really terrified.
I really want that the future guests will not choose this place from Hotels.com.
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