Americas Best Value Inn - Collinsville / St. Louis - Collinsville

While parked overnight at this hotel my car was broken into and robbed. They also stole my license plate. Please do yourself a favor and avoid this hotel. It is nowhere near safe or comfortable. Also the toilet in my room was clogged upon my arrival and trying to flush it made water overflow all over the bathroom floor. The front desk agent came and mopped it up so at least they took care of it, but that level of disrepair should be a good indicator of the overall state of the hotel.

Room had fleas, mattress was stained and sides shredded, air conditioner barely worked, took all night to cool room down, won't be staying again

We arrived at 11pm. The lobby was closed. My husband checked in through a small window, while my kids and I waited outside. Despite the fact we were waiting outside, the clerk wasn't in any hurry to check us in. It look about 20 minutes. The rooms were outside entrance. The beds and pillows were uncomfortable. The free breakfast was advertised from 6:30 to 9:30. At 7:00 the coffee was still brewing, the waffle machine was broken, and there were 5 cut up bagel pieces and maybe 8 cake doughnuts. We didn't stay for breakfast. We stayed at this place because it was a little cheaper than the competitors, but after buying breakfast for our family it ended up being more costly.

This was a cheap motel in all respects. There was no plug for the sink or the bathtub. There was no kleenex in the room. When I asked about this, they said that they do not provide those amenities. ??? I will carefully avoid America's Best Value Inns in the future.

Front desk clerk was very rude and we will not be back so was very hateful