Super 8 by Wyndham Shenandoah

Overall a great stay, shower head was broken and it was not fixed when asked.

Paid in advance through hotels.com but discovered they charged our card again. Person I talked to on the phone was not helpful. Asked for a manager and they have NOT bothered to call me back.

The pool was out of order. The vending machines were out of order. The breakfast was mediocre at best.

Found the room to be clean and well maintained. Would like for breakfeast to stay open till 9:30 instead of 9. Have stayed here before and will most likely return.

Servic was great. When the receptionist found out we had 2 little dogs he put us in an end room to make it easier to take them out. Only problem was the key card didn't work out get back in!! Grass around the property needed mowing and the parking lot was in tough shape.

Our room was nice and since we stayed four nights it was large and we appreciated the extra space. In Iowa Tornados do happen, we were waken the first night at 4:30 AM to a severe watch take shelter, There is no tornado plan in place at this hotel and the people who work the desk are really unaware of Tornadoes they said " when it happens we will have it figure out" little comfort to those of us who grew up with tornado destruction. the breakfast was not well stocked , but over all for location and price it is some where we would stay again if the need arose.

Room was nice and clean, comfortable beds and pillows, friendly staff, my only issue was slow wifi and a very basic breakfast, fruit yogurt and cereal

When we arrived, our room had been changed due to another customer wanting to be on the first floor. There was shouting from several customers who's corporate rate was being denied by the owner, their credit card was charged, and the owner would NOT refund nor give them a room or honor their reservations. The poor girl behind the counter was the best part of our visit she did her best in this HORRIBLE situation, due to the way she was treated by the owner of this establishment she quit on the spot, saying she would NOT treat people that way, and that she would NOT hike up someones rates just to make the owner a buck, and that was what he was demanding. We will NOT stay there again is this is how the owner treats his customers, and I applaud the girl that helped us and the other customers.

Check in service was just fine, but we were taken a bit aback by the fact that one of the employees was having a telephone argument with her manager, and quit on the spot. This did not leave a good impression. The desk clerk, however, was prompt and courteous. The room was adequate, but not much more. The hair dryer did not work, and the arm chair was filthy. The water controls in the shower left a lot to be desired--the water was either scalding or lukewarm, with little room for error. And the water pressure was low, forcing you to use a narrow, pounding stream to rinse out shampoo. The WiFi came going out and we had to keep reentering the password. We finally gave up.