I didn’t like that the room smelled like mold, the air conditioner was leaking big puddles of water and when we notified the staff, they did nothing to accommodate us. We were told that room service comes after the 4th day of staying at the property & we’re not given any fresh towels unless we asked for them (daily). I asked the lady at the front desk what time room service would come & she proceeded to hand me this paper stating that they don’t come before the 4th day unless requested, once I requested them to come to our room, she gave me an attitude. We also mentioned to the staff that our tv had no signal, so the submitted a ticket to maintenance & when they came, they told us that the internet was slow & there was nothing they can do about it. The view was terrible, we seen nothing but abandoned land and the pool looked disgusting. Expected more. Overall, very unflattering.