Randor Residential Hotel Kyoto Suites features a rooftop terrace and puts you within a five-minute walk of Kawaramachi Street. Nice touches such as Jetted bath, rainfall showerheads and pillowtop beds with premium bedding are offered in all apartments. Fellow travellers love the helpful staff and overall property condition. Public transportation is only a short walk: Tofukuji Station is 7 minutes and Kujo Station is 9 minutes.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
Property size
60 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 15
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transport
No on-site parking available
Family friendly
Children stay for free (see details)
Kitchen
Fridge
Stovetop
Microwave
Oven
Electric kettle
Cleaning supplies
Paper towels
Griddle
Freezer
Bedrooms
Premium bedding
Bed sheets provided
Pillow-top mattress
Bathrooms
Separate bath and shower
Rainfall shower head
Toilet with electronic bidet
Jetted
Soap
Free toiletries
Hairdryer
Slippers
Toilet paper
Towels provided
Entertainment
65-inch smart TV
Outdoor areas
Rooftop terrace
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Laundry detergent
Work spaces
Desk
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Soundproofing
Well-lit path to entrance
Wheelchair-accessible (with limits)
Wheelchair-accessible concierge desk
Smoke-free property
Services and conveniences
Multilingual staff
Local maps
Luggage storage
Blackout curtains
Iron/ironing board (on request)
24-hour front desk
Vending machine
Reception hall
Location highlights
Near a metro station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Security system
General
60 rooms
Individually decorated
Individually furnished
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Randor Residential Hotel Kyoto Suites Kyoto
Randor Residential Hotel Kyoto Suites Aparthotel
Randor Residential Hotel Kyoto Suites Aparthotel Kyoto
Frequently asked questions
Are pets allowed at Randor Residential Hotel Kyoto Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Randor Residential Hotel Kyoto Suites?
Sorry, there's no on-site parking at Randor Residential Hotel Kyoto Suites.
What are the check-in and check-out times at Randor Residential Hotel Kyoto Suites?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Does Randor Residential Hotel Kyoto Suites have private hot tubs?
Yes, each apartment has a jetted bath.
Does Randor Residential Hotel Kyoto Suites have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a griddle, cookware and a fridge.
What's the area around Randor Residential Hotel Kyoto Suites like?
Randor Residential Hotel Kyoto Suites is a short 7-minute walk from Tofukuji Station and 3 minutes' walk from Kawaramachi Street.
Randor Residential Hotel Kyoto Suites Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Jan 2025
Great experience
Great hotel with a lot of great services, Luke Washington machine, kitchen and great beds. Friendly staff
Lars
Lars, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Pleasant stay in Kyoto.
Enjoyed our stay. Conveniently located not too far from Kyoto station. Plenty of bus route in the area
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
23 Dec 2024
Thr best part of the room was the bathing room. Beds were hard and keeping room warm was challenging. Staff was very friendly.
Laura
Laura, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Excellent for Family
The room we stayed in is spacious with kitchen and nice-sized bathroom. It’s as described in the picture. The staff speaks English very well and helpful. Location is great, around 5 minutes driving to Kyoto Station but not as crowded because it’s in a quiet neighborhood, which we liked it. There are paid parkings nearby as well, so if you travel with car it’s not a problem. We would recommend this place as an option if you’re looking for a family-friendly room to accommodate 4-5 people with great value and location. My family love it!
Anggita
Anggita, 3-night family trip
Verified Hotels.com guest review
6/10 Good
8 Dec 2024
Do not plan on doing laundry here, it’s impossible
The property over all is nice. It’s a good 20 minutes walk to Kyoto station. My only big complain is their washing and dryer area. It’s a mess, 4 machines available and it takes 6-8 hours to do one load! Yes, that’s correct 6-8 hours, who has time for that ? And it’s not like you can just leave your clothes and leave. You have to constantly be watching them cause other guests want to use it and they would take your clothes out while they are still wet, it’s so annoying, they need more efficient and effective machines. It’s terrible that in Japan they most amazing technology and efficient country, this 5 story property cannot provide better machines to accommodate their guests, we stayed there 3 nights and never were we able to use the laundry which was one of the deciding factors to pick this place. Front desk night attendant was super sweet. She helped me order pizza by calling using her personal phone and placing the call. Sorry I didn't get her name.
Verified traveller
3-night family trip
Verified Hotels.com guest review
6/10 Good
29 Nov 2024
Djahida
Djahida, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
This was my favorite hotel that I've stayed at in Kyoto. Would recommend to anybody looking to stay in Kyoto.
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Teddy
Teddy, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
15 Nov 2024
The fridge was not cleaned, and one mattress was dirty with blood, showing a very lousy cleaning job. No attendees were present during check-out hours in the morning. Be careful.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
We stay here for 3 days , we really enjoyed. We will stay here again for sure. The mattress was hard , I always wake up with pain in my hips, but other than that, friendly staff. They have laundry machines for free, but you will be lucky to get one open, we went to a near one like 7 minutes walking.
Keila
Keila, 3-night trip
Verified Hotels.com guest review
8/10 Very good
29 Oct 2024
Wasn’t super central or well connected. Otherwise was nice.
Derek
Derek, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 Oct 2024
It’s alright
Angel
Angel, 2-night romance trip
Verified Expedia guest review
6/10 Good
27 Oct 2024
I would avoid
The decor was shocking with dirty marks and holes on the sofa and carpet. The kitchen was ill- equipped so difficult to self cater. There was no coffee machine - instant coffee only. The windows were frosted over which made it feel like a dungeon. On a positive note, the beds were comfortable and the bathroom very good. We expected more from the presidential suite. Mr Trump would not be happy!
mary
mary, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Andreas
Andreas, 4-night trip
Verified Expedia guest review
10/10 Exceptional
24 Oct 2024
Ho Leung Wilson
Ho Leung Wilson, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 Oct 2024
Very nice place to stay. The room is large and nice
Hulin
Hulin, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 Oct 2024
Terrene
Terrene, 3-night trip
Verified Expedia guest review
6/10 Good
21 Oct 2024
Close, but not that close. You will have to walk some to get into the city for stores and traveling in and out.
Staff speaks some English and you can get by with a translating app. Be aware they are not there 24 hours.
Rooms were spacious and average. Probably needed a bit more cleaning but was sufficient. Rooms are not sound proof and you can hear your upstairs neighbors footsteps.
The only issue I had during my stay was that while I was in the room, someone opened my door, saw me and quickly shut the door using the personal digital code assigned to me and only me (the room key is a digital code as opposed to a key card) and it scared me. When I asked the front desk about it (because they do not clean during your stay so there is no housekeeping), they apologized and issued me a new code but I wondered who was trying to access my room without my knowledge with my personal belongings in there. Just be sure to secure your items as there is no room safe.
Otherwise, I would say it was an average stay.
Caroline
Caroline, 3-night family trip
Verified Expedia guest review
8/10 Very good
20 Oct 2024
Great little hotel in a quiet neighborhood, good sized room for Japan standards. The only two things that kept this from being a 5 star rating are the bathroom faucet with the motion sensor and no temperature control and the super thin toilet paper.
Tommy
Tommy, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Oct 2024
Large spacious, well-equipped rooms with one of the best showers I have used in Japan so far. Helpful and courteous staff. The only downside is that the closest station ( Tofokuji) is about a 8~10 mins walk
Rajat
Rajat, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Oct 2024
Nice and quiet location, perfect for a family
wilfred
wilfred, 5-night family trip
Verified Expedia guest review
6/10 Good
18 Oct 2024
Matthew
Matthew, 3-night trip
Verified Expedia guest review
8/10 Very good
16 Oct 2024
Danny
Danny, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Good value
Very good place, good location, friendly staff. Will stay here again.
joel
joel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Oct 2024
Nice place to stay, within 10 - 15 minute walk from Kyoto station, quiet residential feel, rooftop patio is very nice to relax on with great views, and the staff are inviting (friendly) and helpful.
My friend and I thoroughly enjoyed our stay here. 🙂👍