Courtyard by Marriott Manchester - Boston Regional Airport

Stay anywhere else

I wish I had something nice to say. I stayed here for my sons soccer tournament and chose Marriott over the Hampton Inn the rest of the team was staying at because I prefer Marriott. BIG mistake. Between the 4 hockey teams and their families (middle school age) that kept me up past midnight both nights of my stay to the bed bug I found on the second night, it was bad. Parking was difficult to find so we were told we could park across the street at the 24-hour Planet Fitness. Luckily we found a spot around the back of the building. I did call the second night about the group kids screaming outside the door and running up and down the halls until after midnight but was told there was “nothing they could do.” I also informed them of the bed bug I found (I have a picture and a video of it crawling around) and had to wait in the lobby to speak to the person in charge of housekeeping. She was pleasant but made me go back up to the room to view it and ended up asking if I had been on a plane or from another state since she saw no evidence in the room (other than the dead big I left in the trash) and basically blamed me for the bug. I have travelled for years all over the world including all over the US for work and I have NEVER found a bed bug much less been accused of bringing it to the hotel. I am appalled. I will never stay at this hotel again and encourage anyone else to pick another hotel chain as they really don’t care about your experience at all.

Melissa, 1 đêm nghỉ cùng gia đình, thg 3 18, 2022

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Good/bad

Everything about our stay was good! Except one of my beds had crumbs in it like it wasn’t changed! And as a housekeeper myself I thought was upsetting! Otherwise everything was perfect!

Elizabeth, 1 đêm nghỉ cùng gia đình, thg 3 8, 2022

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Great Staff

When my daughter and I checked in, the concierge was on the phone. After our wait, Derek took great care of us... He was courteous, personnable, and very kind. We appreciate his hospitality and professionalism very much!

JEAN, 1 đêm nghỉ cùng gia đình, thg 3 2, 2022

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No hot tub

Everything was great besides there was no hot tub. I was really disappointed about that.

Angela, 1 đêm nghỉ, thg 2 26, 2022

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There’s was no breakfast like mention No restaurant No hot tub which is the reason we stayed here Very unhappy

jeffrey b, 1 đêm nghỉ cùng gia đình, thg 2 11, 2022

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Good

Enrique, 1 đêm nghỉ cùng gia đình, thg 1 9, 2022

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Slept Great

Stopover night for xmas festivities. Worked out well for what we needed. Very comfortable

1 đêm nghỉ, thg 12 24, 2021

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Property is very close to shopping - both the Mall and Merrimack Outlets.

NICOLE, 2 đêm nghỉ cùng gia đình, thg 12 10, 2021

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I was disappointed that the restaurant was closed. They had a packaged breakfast instead of a buffet breakfast. Would have been better to know that ahead of time. A big part of pocking this hotel was the in house restaurant, gym, pool, and full breakfast. Next time im in town, if the restaurant and full breakfast are not available, i will stay elsewhere.

Rahul, 2 đêm nghỉ, thg 12 10, 2021

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It looked very nice and it was kept up well

Edmund, 1 đêm kỳ nghỉ lãng mạn, thg 11 26, 2021

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