Francis Hotel Bath - MGallery

Have stayed here many times, really comfortable hotel, central location, helpful staff and lovely rooms with character but with modern facilities.

Peggy, 2 đêm nghỉ cùng gia đình, thg 10 31, 2021

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on arrival there were significant problems with keys and access to the room. Staff worked hard and were polite, but it was frustrating and disappointing after a long journey and took about an hour or more to sort. Other than that the hotel was lovely, the staff were all helpful and polite. The room was clean as was the restaurant and bar. The location in central Bath was ideal.

2 đêm nghỉ cùng gia đình, thg 10 29, 2021

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Wonderful stay in Bath

Wonderful trip to Bath and we thoroughly enjoyed our stay at the Francis Hotel. The room was lovely, clean and newly refurbished, if a little small and the staff were really pleasant. We will definitely stay there again and hope to make more of the restaurant facilities next time.

Karen, 2 đêm nghỉ, thg 10 27, 2021

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Expected better for the price…

Our room was right at the end on the top floor, low ceilings and high windows so not much of a view, felt a little pokey and the bathroom was very small. The bathroom had a faint smell of sewerage (I assume a problem with the drains) which I mentioned to four separate members of staff but nothing was done about it so I gave up, it did subside after using the bathroom but not what you expect when you’ve paid this much. On the plus side - the bed was massive and very comfy, great location, great breakfast and the staff were friendly.

1 đêm nghỉ, thg 10 27, 2021

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Great hotel

This was our second stay at the Francis hotel. Our room, 214 was fab, bed really big and comfortable. Breakfast was amazing and the team were really welcoming. Special mention to Tom, the concierge, who was so helpful when assisting me with using the service lift as the main lift was out of order.

Mrs, 1 đêm nghỉ, thg 10 21, 2021

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Central hotel in Bath with lovely staff

Hotel was very central which was great for getting about by foot. Parking at hotel was £20 per night but nearest public car park was £17.50 for every 24 hours so easier to stay at hotel. Lovely staff who were very helpful. We were in one of the superior double room on 2nd floor near back of the hotel so didn’t hear any traffic noise. Room was very big with coffee/tea facilities and water in the fridge. Hotels.com stated that there would also be a stocked mini bar but there was not. The hotel stated that this was incorrect but they still gave the 4 of us a free drink each in the bar. Hotels.com need to update their website. Due to covid protocols, Staff would only change the towels etc if asked, which was fine and they did it straight away. We included breakfast in our booking at the hotel which could be full English or continental up to £20 each which was plenty. Would definitely recommend the hotel.

Susan, 3 đêm nghỉ cùng gia đình, thg 10 11, 2021

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Really nice hotel where staff were friendly and great, room was really good and comfortable

Warren, 3 đêm nghỉ, thg 10 6, 2021

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Fantastic

Fantastic stay, special thanks to Tom, Olivia and the wonderful Pagie! Lovely hotel, lovely staff, perfect location. We will be back.

olivia, 2 đêm nghỉ, thg 9 13, 2021

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A good stay and good location

A good stay. Negatives… We put on the loft floor which i assumed happened because we used some tesco vouchers to contribute to payment. When we visited 7 years before we werent on the top floor and the room was double the size. Our shower was blocked- they came to sort it while we were out which was good but they left the pile of hair that was blocking it just in the toilet which wasn't a nice sight to come back to. Tv kept turning off randomly Positives… Good location Has a luxurious feel Comfy beds Friendly staff Clean Nicely decorated

Nicola, 2 đêm nghỉ, thg 9 9, 2021

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Great Staff, average Hotel

First room was at from off hotel my road (2nd floor). Very noisy so made a request to move rooms. Second room much quieter but air conditioning did not work. Staff were very friendly, helpful and professional and are a credit to the Hotel. Can't comment on all the food as we only had breakfast which was very average, I was expecting something a bit special but it failed to deliver. With so many great restaurants, cafes etc. in Bath the Hotel really needs to up I game. I don't think the Hotel was particularly good value for money, and I wouldn't rush to go back, nothing wrong with it, just not special enough. Again this was through no fault of the staff who are a credit to the industry.

Ian, 3 đêm nghỉ, thg 9 6, 2021

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