Holiday Inn Dover

Excellent hotel and staff. Very good value for money

Very quiet and out of the way. Slept very well. Room was very clean. Staff were very friendly.

Was aware of renovation of the the bar etc. But the rooms A/C wasn’t operational which wasn’t stated

Stayed at the Leaf several times now from the old remarda days until recently, never had a bad experiences but the last 2 occasions i have noticed a marked improvement across the whole hotel.

We checked in late and didnt get the warmest of welcomes. We were assigned a family room even though we booked a double room. Walking to the room was like walking through a war zone. The hallway has panels missing of the roof, wires hanging down, building dust covering everything. When we arrived at the room it looked nothing like the pictures. It was dark, dated and filthy. Marks all over the walls, stains on the bed runner, sticky desk and even the remote was missing the batteries. We complained and was moved to a new room. The different was like night and day. The new rooms are lovely and comfortable but very warm with no AC. What annoyed us was why we were not assigned a new room in the first place. The receptionist explained the hotel is in the middle of a renovation but the hotel was very quiet so why was we assigned a room in the middle of a building site? Overall a disappointing stay and the leaf (or soon to be Holiday Inn) would not be on the top of my list after this experience.

Bright airy hotel, room was well appointed. Staff were pleasant. The chef in charge at breakfast couldn't have been any more helpful to fulfil .our needs. All food throughout our stay was first class especially the Hake.

Close to the Ports and very clean cccccccccccccccccccccccccccccc

They are always welcoming - whatever time of year we stay.

I would stay again

The only reason the hotel gets an ok is because it was cheap. It is currently undergoing renovations to be part of holiday inn, my room was very different to a friends, hers was awful and she woke up with bites all down her stomach. While mine looked ok it wasn’t very functional, the 2 available plug sockets where at the same level as the desk so I had to pull it away from the wall to be able to use them. But then I had a desk sticking out. It seemed to be running on a Skelton crew, for such a big hotel I never saw more than two people working at one time. The staff while friendly were a little unorganised and didn’t really take pride in their work. Two girls at breakfast were talking about their terrible sex lives for all to here. Food was ok but was quite expensive for what is was, I’d dine elsewhere. It took 90 minutes from me walking in, to getting my one course and leaving.. Although I sound to complain, it was cheap which was it’s only redeeming feature. Hopefully after the refurb and a little staff training it will be onwards and upwards. It was worth the money I paid but it was cheap.