Harrah's Laughlin Hotel & Casino

Hotel was old and rooms have not been updated and very small. Employees were really helpful and made the experience better.

i am downgrading this hotel/casino from the high marks i gave it just a couple of weeks ago. i reserved a room for another 8 nights (same king bed room), but was told i would have to check out and then check back in after 1, and had to wait until after 2pm for my room to be ready. I was taken out of a comparable room that just had a little better view and a small fridge, and placed into a room with no view without a fridge. I would think that after staying close to a full month here that i would rate the minimally upper scale room that i was already staying in instead of being relegated to a comparable room, especially with the hotel nowhere near capacity. And i'm a military veteran, which should rate me for SOMETHING other than checking out and then back into almost the same exact room a few floors lower with an ugly view. I also had a woman from the sportsbook take a couple of bets, and then a different female who is competent at her job ask me for my rewards card, which the first woman never asked for. I was told by the second female i could get my first bets added to my card, and when i went up to her window again she chastisted me and told me that this was something that they don't do, and then told me "don't go there" when i asked her why she didn't ask for my rewards card when the other employee who was much younger and more inexperienced asked right away. I am a military veteran, and i straightened her out by telling her civilians are only running their mouths with me

Very rude in check in with pets

Comfortable stay as always. Rooms are getting older though and could use a deep clean behind the furniture and around the edges. One of the best places to stay in Laughlin.

best hotel in laughlin