6/10 Good
16 Dec 2024
Good hotel with some opportunity
For the money, overall this place was fine. The lobby looked amazingly nice, plenty of parking. Customer service at counter and at breakfast service was great. I booked through Hotels.com so its questionable if the hotel provides specific not so great rooms to offer a discount through a 3rd party. Exterior of the building was nice, we hung out in a gazebo out back near the pool. The opportunities were more prevalent in our room but i have to say that the fitness center was out of order and so i could not do any workout beyond cardio outside, disappointing. The room itself was okay, but missing the desk that is listed and just a giant desk chair was against the wall. The carpet did not look like it had been vacuumed as i found dog food pieces and other misc debris as we were hanging out in the living room area. The AC/heater fan in the living room was broken and wouldn't work and the one in the bedroom couldn't be turned off so had to unplug it. And there was a lingering chemical smell like something happened with a previous tenant they were trying to cover up like a dog smell or cigarette smoke. All in all, i couldve asked for a new room but this review would still be the same, asking for a new room would have detracted even more from the rating i gave. I would stay again in a different room, location, service, safety, accessibility were all great.
Adel
Adel, 3-night trip
Verified Hotels.com guest review
