6/10 Good
Feb 1, 2025
Maybe look at this review!
Our stay was for me and my family. We booked a one night stay the first night was great no issues the front desk girl Ava is such a sweetheart! The room was dirty the floors were dirty we had stained sheets and towels, but we brushed it off since our check in went smooth sailing. What gave this review a bad one was the second night. We decided to extend our stay another night. We had left in the morning at about 8am went and did family things did not get back until 3pm. We get back our room door was left open, when we walk in we had no shower curtain, no sheets, no towels. It seems like housekeeping came and took everything to “clean” it. From previous experience I have never had this happen unless we were checking out not coming back. We asked from desk to bring our room linens back, took about an hour for it to happen, she does not knock walks right into the room with the master key they have then the housekeeping lady told us to get out so she could clean. I told her to just bring us the linen since we were staying another night, plus I was changing my infant child which she walked in on us doing, and she insisted on us getting out to “clean” the room. The floors were extremely dirty from the first night we stayed nothing was wiped down we had stained bedding sheets and also towels. We never got our towels at that. When we went to check out the older lady at front seemed very rude.
Jessinia
Jessinia, 1-night trip
Verified Hotels.com guest review