Marriott Madison West - Madison

We arrived on Thursday 11/10 and had been assured joining rooms which they did not have. They gave us room keys 4 times that did not work. We were kept up all night 3 of the nights by people partying in the atrium. The staff was friendly, but the stay was exhausting. Never again.

Room was spacious but the floor felt kind of damp. Room was cold, try turning on the heat and nothing happen. Ran the thermostat for 20 minutes on heat mode and the room temperature was still 64 degree. Finally just had to turn off the heater. Filter seem it hasn't been clean or change in months. Hotel was noisy due a party happening there but I should have to hear it through my room. The cable was less than standard. It claim to be HD but all channels was analog. The TV setting was also wrong. The brightness must have been set to a very low setting. Can’t adjust tv setting. No microwave in room too. Couldn’t reheat my leftover for a midnight snack. I expected more from a hotel with the name Marriott on it. Overall the room was clean and spacious. 2.5 out of 5.

Within the first 3 hours of my stay at this hotel, I had two hotel managers come up to my room accusing me of smoking marijuana in my room. They were very aggressive in finding someone to blame and had their focus on me because I'm not 'business class'. I let hotel security look through my room, still accused of smoking marijuana in my room, and then threatened by the hotel staff. His words were along the lines of 'If I find any evidence of you doing drugs in this room, I will fine you $250 and call the police and have your room searched. Such friendly guest service. I left a night early because I couldn't stand the place. Felt like my vacation was a waste.

We stayed in Madison, Wisconsin to watch our grand- daughter perform with Blue Devils Marching Band in Oregon , Wisconsin. The hotel was only 8 miles away. We enjoyed our stay. Evening cocktails were over the top expensive! Very poor wine selection. 2 glasses of wine for $40??? We live near wine country & never pay that .......the bartender said he usually warns people about the cost of the wine price so they won't get "sticker shock!" .... Nothing to be proud of Marriott.

Just stopping over for a night with 6 there, booked two room through hotels.com. Easy breezy and comfortable. Wish we had a mini fridge though