Okura Act City Hotel Hamamatsu

4.5 star property
Luxury Hamamatsu hotel with 5 restaurants, connected to the convention centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Okura Act City Hotel Hamamatsu

Exterior
Banquet hall
View from room
View from property
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Corner/local shop
  • Laundry service

For families (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
The price is 2.489.805 ₫
3.012.715 ₫ total
includes taxes & fees
7 Jan - 8 Jan 2025

Similar properties

About the area

Map
111-2 Itaya-machi Chuo-ku, Hamamatsu, Shizuoka-ken, 430-7733

What's nearby

  • Hamamatsu Museum of Musical Instruments - 2 min walk
  • Act Tower - 2 min walk
  • Hamamatsu Observation Deck - 3 min walk
  • Hamamatsu Castle - 2 min drive
  • Hamamatsu Arena - 3 min drive

Getting around

  • Shizuoka (FSZ-Mt. Fuji - Shizuoka) - 60 min drive
  • Nagoya (NGO-Chubu Centrair Intl.) - 116 min drive
  • Hamamatsu Station - 8 min walk
  • Mikuriya Station - 33 min drive
  • Torii Station - 34 min drive

Restaurants

  • ‪フレッシュネスバーガー浜松アクトシティ店 - ‬5 min walk
  • ‪マイン・シュロス - ‬3 min walk
  • ‪フィガロ - ‬2 min walk
  • ‪珈琲館浜松アクトプラザ店 - ‬1 min walk
  • ‪中国料理桃花林 - ‬1 min walk

About this property

Okura Act City Hotel Hamamatsu

At Okura Act City Hotel Hamamatsu, you'll be within a 15-minute drive of Lake Hamana. For a bite to eat, guests can visit レストラン フィガロ, one of 5 restaurants, which serves Italian cuisine and is open for breakfast, lunch and dinner. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, Japanese

At a glance

Hotel size

  • 322 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site self-parking (JPY 1000 per night; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 5 restaurants
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1994
  • Safe-deposit box at front desk
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchairs available on site

Room amenities

Be entertained

  • Television
  • Films for purchase

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

レストラン フィガロ – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
中国料理 桃花林 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
和食堂 山里 – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.
鉄板焼 さざんか – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
ザ・シーズンカフェ – This café only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2600 for adults and JPY 1500 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self-parking costs JPY 1000 per night with in/out privileges
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the hot tub, and guests under 7 years old are only allowed in the swimming pool with adult supervision

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.

Also known as

Act Hotel
Okura Act City
Okura Act City Hamamatsu
Okura Act City Hotel
Okura Act City Hotel Hamamatsu
Okura Act City Hamamatsu
Okura Act City Hotel Hamamatsu Hotel
Okura Act City Hotel Hamamatsu Hamamatsu
Okura Act City Hotel Hamamatsu Hotel Hamamatsu

Frequently asked questions

Does Okura Act City Hotel Hamamatsu offer free cancellation for a full refund?
Yes, Okura Act City Hotel Hamamatsu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Okura Act City Hotel Hamamatsu?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Okura Act City Hotel Hamamatsu?
Yes. Self-parking costs JPY 1000 per night. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Okura Act City Hotel Hamamatsu?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Okura Act City Hotel Hamamatsu?
Yes, there are 5 on-site restaurants, featuring Italian cuisine.
What's the area around Okura Act City Hotel Hamamatsu like?
Okura Act City Hotel Hamamatsu is in Naka Ward, a short 8-minute walk from Hamamatsu Station and 3 minutes' walk from Hamamatsu Observation Deck.

Okura Act City Hotel Hamamatsu Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Jimmy, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marla, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good stay
We had a good stay at this hotel, the rooms are a bit dated and there are limited options in the complex, apart from the hotel restaurants, two of which are closed. Comfortable rooms with magnificent views. Concierge was unable to book a trip to the Yamaha museum, which seemed strange.
Neil, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great location
Robin, 2-night family trip
Verified Expedia guest review

6/10 Good

What i DID NOT LIKE was, i paid so much money for the air conditioner not to work properly and it was hot inside the room. also, it promotes POOL for customers but you have to pay for the pool 2000 yen everytime you use. this is not good. I also asked for another room because it was hot, and the staff did not want to change my room becuase the hotel was full.
Raul, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Mario, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Martin, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This is my favorite place stay when visiting Hamamatsu. It is very convenient to the station, shopping, and restaurants. The rooms are spacious and comfortable. I recently stayed 10 nights and my only negative is there are no self-service laundry facilities onsite for guests.
Barry, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Good hotel for a great price
We paid a very reasonable rate for a room with a queen size bed on a higher floor with an excellent view. The hotel check in was easy and all staff were courteous and helpful during our tay. We even booked in room massages that were very good. We came for the kite festival and booked this hotel because it had good reviews and is located right next to the Hamamatsu train station.
Fara, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great
We got upgraded to a bigger room and was welcomed by a paranomic view. The hotel location is just 8mins walk to the Hamamatsu station. Amenities were a 9/10 due to the fact that we are provided those small bottles of shampoo, body lotion etc which may not be so environmental friendly.
Lay Keng, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Tarek, 1-night trip
Verified Expedia guest review

8/10 Very good

jim, 1-night trip
Verified Expedia guest review

8/10 Very good

Shefali, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel is conveniently located close to the JR Hamamatsu station and the bus terminal. The staff was friendly and quick to support. The interior of the hotel has a sort of regal, grandiose and mid 1990s decor. The room I stayed in was reasonably large, 1 king size bed, but the furniture, electronics and bathroom is a bit dated when compare to some of the contemporary hotels in Tokyo and Kyoto. I didn’t try the restaurants in the hotel as there were many eating options around the hotel.
Joey, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Shozo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

SAKI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, the view of Hamamatsu is fantastic.
Timothy, 1-night trip
Verified Expedia guest review

8/10 Very good

The hotel and stay is very good. Can add more vegetarian options in breakfast.
Prayag, 14-night business trip
Verified Expedia guest review

8/10 Very good

Lufan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Yu, 4-night trip
Verified Expedia guest review

10/10 Exceptional

F. J., 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great place. Excellent view from room
Vicki, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cecilia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

kenj, 4-night trip
Verified Hotels.com guest review

8/10 Very good

kenj, 1-night trip
Verified Hotels.com guest review