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Comfort Suites The Colony - Plano West

2.5 star property
City-center The Colony hotel with indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Exterior
Reception
Garden

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Non-smoking
  • Connecting rooms available
  • Pet friendly
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • 2 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The price is $72
includes taxes & fees
$63 per night
Dec 29 - Dec 30

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Desk, blackout drapes, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Accessible

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Accessible

Desk, blackout drapes, iron/ironing board, free WiFi

2 Queen Beds, Suite, Nonsmoking, Accessible

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 1 KING BED NON SMOKING

Desk, blackout drapes, iron/ironing board, free WiFi

SUITE, 1 KING BED NON SMOKING

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 2 QUEEN BEDS. NON SMOKING

Desk, blackout drapes, iron/ironing board, free WiFi

SUITE, 2 QUEEN BEDS. NON SMOKING

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Outdoor pool, sun loungers

Clarion Hotel The Colony - Plano West

Pool
Pet friendly
Free parking
Free WiFi
8.8 out of 10, Excellent, (1002)
The price is $81
includes taxes & fees
$71 per night
Dec 29 - Dec 30
Clarion Hotel The Colony - Plano West
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About the neighborhood

Map
4796 Memorial Dr, The Colony, TX, 75056

What's nearby

  • The Colony Five Star Complex - 10 min walk
  • Grandscape - 17 min walk
  • Andretti Indoor Karting & Games The Colony - 4 min drive
  • The Shops at Legacy - 7 min drive
  • Ford Center at The Star - 8 min drive

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 18 min drive
  • Love Field Airport (DAL) - 37 min drive
  • Dallas Medical-Market Center Station - 26 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Whataburger - ‬13 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Rosa's Cafe - ‬13 min walk
  • ‪Studio Movie Grill The Colony - ‬17 min walk

About this property

Comfort Suites The Colony - Plano West

Comfort Suites The Colony - Plano West puts you within a 10-minute drive of The Shops at Legacy and Stonebriar Centre Mall. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Also, Ford Center at The Star and Toyota Stadium are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 71 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 25 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Water skiing nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Conference space (540 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from March 11 2024 to December 31 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from March 11 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Frequently asked questions

Does Comfort Suites The Colony - Plano West offer free cancellation for a full refund?
Yes, Comfort Suites The Colony - Plano West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Suites The Colony - Plano West?
Yes, there's an indoor pool. The pool will be unavailable from March 11 2024 to December 31 2024 (dates subject to change).
Are pets allowed at Comfort Suites The Colony - Plano West?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Comfort Suites The Colony - Plano West?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Suites The Colony - Plano West?
Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Comfort Suites The Colony - Plano West and nearby?
Have fun during the warmer months with activities nearby such as water skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and a garden.
What's the area around Comfort Suites The Colony - Plano West like?
Comfort Suites The Colony - Plano West is in the heart of The Colony, a short 17-minute walk from Grandscape and 10 minutes' walk from The Colony Five Star Complex.

Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Good

Colony Vaca
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nova, 2-night trip
Verified Hotels.com guest review

6/10 Good

The Hotel is ok! Breakfast was good. The A/C was dirty and spelled mood.
Renan, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Mike, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Lonnell, 3-night business trip
Verified Hotels.com guest review

6/10 Good

It's a bed... Wouldn't stay again..
The keys did not work for the room and I had to go back to the counter. The elevator jumped when it started headed down once when we used it. The floor was wavy and I almost rolled my ankle. The couch bed that we paid extra to be in the bigger room for was broken and almost folded back up when laid on.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Fernando, 5-night business trip
Verified Hotels.com guest review

8/10 Very Good

Luis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Give Comfort Suites a try
The pool at Comfort Suites is usually closed I say that because the last Comfort Inn I stayed was also closed. If that is important call and ask. Now the rest is very good like great location nice and comfortable bed and depending on demand good rates. Breakfast is always decent it is not the continental grab and go type.
Edward, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Ifeanyi, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bivian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Murtaza, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Krystal, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Not a great stay
Wifi never worked. Room wasn’t cleaned during the stay. Did have no bother sign out on first day but not after that. Also - water was pouring out of Ceiling light in breakfast room on my first night. Noisy rooms on both sides of me.
Silas, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Kimberly, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Rebecca, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was amazing! I really appreciate the security that the facility gives.
Michael, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Jorge, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Did not stay after I booked on-line. Sadly the hotel had a strong odor once you entered and throughout the building.
Trish, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Falsely advertised room amenities
Booked a room with a suite jacuzzi, I thought once I got to my room and there was no jetted tub that I was just accidentally sent to the wrong room. Called the front desk to let them know about the mix up and the man said “I don’t know why they advertise a room with a jacuzzi in it. We don’t have any of those here.” No apology. No offer to cancel and refund. That was the entire conversation. He could not have cared any less and made it very clear that he wasn’t going to worry about it once we hung up. Called customs support and received basically the same answer. Non refundable room- which I would understand Except for the fact that the room I booked doesn’t even exist. The entire situation does not sit right with me. The front desk didn’t CARE and the customer service agent “couldn’t” do anything about the issue. I asked for a credit so that I could immediately find other lodging, that wasn’t an option apparently. She said she could cancel the booking and ask for a refund, but it wasn’t a guarantee that I would get my money back. Carpet torn up, water was brown, more than half the channels didn’t work on the TV, front desk agent no help at all, ac didn’t get cold, just a lot of upkeep needs to be done and the listing needs to be removed or hotels.com need to stop working with this location.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

J, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Sanjuanita, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Looks are deceiving
The pictures of the hotel are deceiving. The bathroom sink is in your room and not the bathroom. There was a picture in our bathroom that looked like it had mold on the frame. You could tell that my room had some water damage by the ceiling. You couldn't block the sunlight with the curtains. Last but not least there was a cockroach in the area where you get your syrup. I notified the front desk immediately and after waiting five minutes I left. I would NEVER stay at this hotel again. We didn't have regular pillows for our bed. We had 6 throw pillows as our pillows. DISAPPOINTED. NEVER AGAIN!
bathroom sink in the room instead of bathroom.
sink across from the bed
Is that mold?
this is the syrup dispenser.
Audrey, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Bad experience
The curtains on the window had MOLD on both panels. When I brought it up to the front desk all he said was “ok” No sorry or an offer to make things right. The were also stains on floors of the bathroom.
Michelle, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

First of all the door would not shut. The only way to be was safe was by locking the deadbolt from the inside. Doorknob was useless. If I left the room, it was not secure. Second the toilet didn't work and there were no smoke detectors in the room. As I was a late arrival, I had no choice but to stay the first night. They said repairs would be made by the second night, however no one entered the room and did anything . I know this because I left money on the nightstand and it was still there. So were all the problems. All I saw was the night manager both night and day and he didn't seem to care at all about my safety. Or that nothing was done. His reply was I told the day man. Had I felt safe, it would have been tolerable. But as it was, NOOO. I did NOT stay the second night.
Le, 2-night business trip
Verified Hotels.com guest review