4/10 - Khá
3 tháng 3, 2025
Felt ripped off for the price
This hotel is overrated. The common areas are beautiful and well cared for, but the rooms have many issues.
I was there for an event, and other events were co-occurring. The sound was not loud, but the lack of noise reduction barriers made it so bad that you could hear the music from the next-door event. This wasn't good since we paid for tickets to attend the event.
Room issues:
- Overall: The place is old and needs some profound renewal for the almost $400 I paid for a one-night stay.
- Office: The desk chair was uncomfortable and old. You could not even make it go up or down, so the entire time you were down, you had zero cushion and were very uncomfortable.
- Bathroom: There is no air extractor, just a vent on the wall. The bathroom sink is clogged and backed up; you can hear it bubbling even when it is unused. The wallpaper is peeling.
- View: Amazing lake view, but the windows were blurry, either old or dirty.
- It is nice to have a fridge, but it needs to be defrosted because it looks like a very old model.
-If you are thirsty, your one bottle of water is $7.
-If you arrive in your vehicle and dare to park it, you pay $12 per night.
I am upset that I must pay 5-star hotel prices when the rooms are so deficient, regardless of how great the common areas look. The only exception is the sound protection between event venues, which is also an enormous deficiency.
Mauricio
Mauricio, nghỉ 1 đêm
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