2/10 - Kém
1 tháng 4, 2023
Better Customer Service
We will be posting review on social media, so others may see and prepare themselves ahead of time, and what not to expect.we asked front desk twice for towels washcloths never received we asked front desk that AC was not working room was hot from check in to checkout time never handled called front desk about shower being clogged up while showering never received assistance with any of these matters. Ending our stay with elevator closed or notworking I’m sure a carrying luggage down3 flights of stairs. Upon telling staff at desk she said oh well I have to walk up 3 flights but not today?? Breakfast bar was a shame a not even near close to opening as stated on ur website! Cavalier Website is nothing like what u find in person. Sad to say you need better customer service an amenities maybe you would have more people staying there or actually stopping to eat. Cuz even ur dinner time was very empty compared to others around u now we know why…
Donald
Donald, đi công tác, nghỉ 1 đêm
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