10/10 - Ngoại hạng
24/09/2025
From the moment I arrived, Cloud 7 felt less like a hotel and more like coming home to a warm, caring family. The staff greeted me with genuine smiles and went out of their way to make me feel comfortable — whether it was helping with my bags, offering local tips, or simply chatting as friends do. Their dedication and friendliness stood out in every interaction.
The rooms were immaculate. Every corner sparkled. The cleaning team operates like magic: rooms refreshed daily, nothing overlooked, and even the small details—fresh towels, spotless surfaces, neatly arranged amenities—were handled impeccably. It felt like they take pride in excellence, not just duty.
Service was consistently remarkable. Requests — big or small — were met promptly and cheerfully. The staff seemed to anticipate needs before I even voiced them. This level of care turned a mere stay into a deeply personal experience.
To me, Cloud 7 is perfect balance: stylish and comfortable rooms, privacy and peace, with a heartbeat of warmth and human connection. They don’t just provide a service — they create a family atmosphere.
If I were to rate the experience, I’d say: 10/10. Without hesitation, I’d return — and already miss the “family” I found there.
Hadil
Hadil, nghỉ 2 đêm
Nhận xét của khách thực Hotels.com
