Along the river, Sheffield Metropolitan Hotel offers a welcoming atmosphere with conference space and a snack bar/deli. Stay connected with in-room WiFi, enjoy bicycle parking and meeting rooms or unwind at the 24-hour front desk. The helpful staff has left a lasting impression on previous guests.
Ponds Forge International Sports Centre - 6 min walk - 0.5 km
Sheffield Hallam University - 7 min walk - 0.7 km
Crucible Theatre - 9 min walk - 0.8 km
Sheffield City Hall - 11 min walk - 1.0 km
University of Sheffield - 14 min walk - 1.3 km
Getting around
Doncaster (DSA-Sheffield) - 38 min drive
Chapeltown Station - 11 min drive
Sheffield Station - 12 min walk
Darnall Station - 12 min drive
Restaurants
Trawler Catch - 7 min walk
Au Village - 6 min walk
Kommune - 7 min walk
KFC - 6 min walk
Imrans - 4 min walk
About this property
Best Western Sheffield City Hotel
When you stay at Best Western Sheffield City Hotel, you'll be within a 10-minute drive of University of Sheffield and Utilita Arena Sheffield. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails and mountain biking. Also, Peak District National Park and Meadowhall Shopping Centre are within a short drive. The comfortable beds and helpful staff get great marks from fellow travelers.
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Private dining
Room service (limited hours)
Snack bar/deli
What to do
Discount at nearby fitness center
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Working away
Meeting rooms
Conference space (506 square feet)
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1998
Safe-deposit box at front desk
Television in common areas
Bicycle parking
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Grab bar near toilet
Room amenities
Be entertained
22-inch LCD TV
Digital TV channels
Home comfort
Heating
Portable fan
Electric kettle
Iron/ironing board (on request)
Sleep well
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Desk chair
Food and drink
Champagne service
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 10 for adults and GBP 5 for children
Early check-in can be arranged for an extra charge of GBP 29 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 39 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per day
Parking
Parking is available nearby and costs GBP 10 per day (3281 ft away)
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Metropolitan Sheffield
Metropolitan Sure Hotel Collection Best Western
Sheffield Metropolitan Hotel
Park Inn By Radisson Sheffield Hotel Sheffield
Sheffield Park Inn
Park Inn By Radisson Sheffield Hotel
Sheffield Metropolitan Sure Collection Best Western
Frequently asked questions
Are pets allowed at Best Western Sheffield City Hotel?
Yes, pets are welcome. There's a charge of GBP 25 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times at Best Western Sheffield City Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 29 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 39 (subject to availability).
Is there an onsite casino at Best Western Sheffield City Hotel?
No, this hotel doesn't have a casino, but Genting Club Sheffield (15-min walk) and Mecca Bingo (20-min drive) are both nearby.
What is there to do at Best Western Sheffield City Hotel and nearby?
Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course.
What's the area around Best Western Sheffield City Hotel like?
Best Western Sheffield City Hotel is located by the river, a short 16-minute walk from University of Sheffield and 7 minutes' walk from Ponds Forge International Sports Centre.
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Best Western Sheffield City Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Lobby
Bed
Value
Parking
Location
Shower
Weather
Reviews
10/10 Exceptional
Aug 16, 2025
Friendly staff and clean hotel
Lovely and friendly staff
Verified traveler
1-night trip
8/10 Very good
Aug 30, 2025
Good
Great for one night stay over
Stuart
Stuart, 1-night trip
8/10 Very good
Jul 5, 2025
Comfortable bed, quiet and well located. Breakfast was good value too.
Carole
Carole, 2-night trip
2/10 Poor
Sep 18, 2025
Not good as you as hotels. Com never booked my room at the best western.
I had to sit and wait for a hour in reception whilst hotel found me a room.
Not happy when you have been working all day
wendy
wendy, 1-night trip
10/10 Exceptional
Jun 15, 2025
The property was in an excellent location for the theatres
Stevie
Stevie, 1-night trip
10/10 Exceptional
Apr 27, 2025
The staff were very welcoming and helpfull during our stay. I would definitely stay again
Adam
Adam, 1-night trip
10/10 Exceptional
May 19, 2025
Single night, great price and value.
Place was located very conveniently in the city centre, it was easy check in and the room was spotlessly clean.
Bed was comfy and room was lovely and warm.
Would use again.
Paul
Paul, 1-night trip
8/10 Very good
Jul 28, 2025
Spacious but so warm in the room
Location was very convenient to Ponds Forge. We had a superior king and the room was really spacious and clean. Bed was comfortable and the breakfast was average. Only downside was the heat in the room and floor in general (9th). Without the fun there is no way we could’ve slept in that room.
Verified traveler
2-night trip
10/10 Exceptional
May 26, 2025
Good hotel
Quick check in. Room nice & clean with very comfortable bed.
Didn't have breakfast so can't comment.
Keith
Keith, 1-night trip
10/10 Exceptional
May 11, 2025
Great location ideal for catching the tram to the arena or Meadowhall for shopping. Affordable accommodation.
David
David, 1-night trip
10/10 Exceptional
Mar 27, 2025
Well located, everyrhing I needed at a reasonable price.
Andrew
Andrew, 1-night trip
8/10 Very good
Sep 1, 2025
Room to hot we had a fan already in room.lift not working
Philip
Philip, 1-night trip
8/10 Very good
Sep 8, 2025
Great staff and very clean room
Hotel was nice and clean but a little run down in some of the communal areas. Staff were lovely and helped us with any queeries we have. Room was nice and bed massive, although its 2 singles pushed together. Room was spotlessly clean. The big downside was how hot it was in the room and through the night. There was a fan provided and this did help a little, but the room could do with aircon. Also all the room doors could do with closers added to them as they are heavy and slam shut very loudly. This woke us up several times.
Overall though, for the price we paid the hotel was acceptable and I would stay again. Shout out to the friendly reception staff. It makes all the difference.
Phillip
Phillip, 1-night trip
8/10 Very good
Mar 10, 2025
One outstanding reception lady..built for the job..had a lovely stay..
Will be back..
Temba
Temba, 2-night trip
8/10 Very good
Apr 21, 2025
Comfortable
Hotel is comfortable and conveniently located. Parts of it could do with a bit of an update but the room was clean, bed was comfortable and the staff are lovely.
Verified traveler
1-night trip
6/10 Good
Jul 27, 2025
Bottle of l**e found between beds. Grim.
My young child found a bottle of l**e in between the twin beds in our room on our second morning. Extra concerning being on the second morning as either the cleaning standard is so terribly low that this was missed not only when changing the room over from the previous guest but also on the previous day of our stay, or that someone in the hotel was using this room for dubious purposes during our stay. Otherwise hotel was very average, worn but adequate. Staff were all helpful.
JK
JK, 2-night trip
6/10 Good
Jul 28, 2025
Room and hallways like a sauna
like a sauna all 24/7. no way to turn radiator in the bathroom off or down. fan provided helped a bit but not much. hallways just as hot. uncomfortable. everything else was fine.
Ian
Ian, 2-night trip
10/10 Exceptional
Sep 15, 2024
Really nice, would stay here again
Brittany
Brittany, 1-night trip
10/10 Exceptional
May 18, 2025
Can't fault
Gavin
Gavin, 1-night trip
10/10 Exceptional
May 13, 2025
Great value for money.
Excellent value for money, cheaper than a B&B or guest house, so no major issues, on a lighter note just one thing No Marmalade in the breakfast room !! I mean has the world gone mad ? ... Excellent room and comfy bed !
Antony
Antony, 1-night trip
2/10 Poor
Aug 19, 2025
Don’t waste your money!!
Avoid - Avoid - Avoid!!
Disgusting customer service - Have no understanding of policy and claim different to what is stated on website , terms and conditions ect. Wouldn’t allow 18,17 year old to check in.. However following a request for a manager suddenly their decision changed and allowed this.
Room was hot in addition to a non working bulb in the bathroom and sticky handprints.
Avoid..
Alex
Alex, 1-night trip
6/10 Good
May 26, 2025
The staff were all lovely and helpful. Our room was on 8th floor, was very hot, the toilet played it with flushing. Had breakfast 10 pound each, wasn’t worth the money and cold.
Helen
Helen, 1-night trip
6/10 Good
Apr 23, 2025
It was a decent stay.
Staff told us off for being too loud even though we was just talking in our room at like 11pm, stupid tbh.
It was ok overall. Would stay again.
Area is good 10 mins walk from Crucible & 50 from Hillsborough.
Sean
Sean, 2-night trip
8/10 Very good
Feb 8, 2025
Nice hotel great staff!
Guy in bar and breakfast was really nice I was on crutches and all staff lovely in terms of asking if I needed help etc