Quan trọng: Điểm đến này có thể đang áp dụng chính sách hạn chế đi lại do COVID-19, bao gồm các giới hạn đặc biệt về lưu trú. Vui lòng kiểm tra tất cả chính sách quốc gia, địa phương và cảnh báo về sức khỏe liên quan đến điểm đến này trước khi đặt.

Đóng
Đi đến nội dung chính.
Tất cả nơi lưu trú ở Pattaya, Chonburi (tỉnh), Thái Lan
1 phòng, 2 người lớn
429 M.9, Pattaya, Chonburi, THA
  • Tích lũy temBạn có thể tích lũy tem Hotels.com™ Rewards tại đây
8,8
Tuyệt vời481 nhận xét
Tất cả nhận xét đến từ khách thực đã lưu trú tại đây.từ khách thực
Khách sạn gia đình
Nằm trong 2% nơi lưu trú hàng đầu ở Pattaya
  • 9.8Bãi biển
    • Bãi biển đẹp
  • 9.6Hồ bơi
    • Hồ bơi tốt
  • 8.8Dịch vụ
    • Dịch vụ tuyệt vời
  • 7.8Internet
    • Dịch vụ Internet tốt
Hiển thị thêm

Khách nhận xét

  • Bãi biển gần bên
  • Bầu không khí thân thiện
  • Dịch vụ thân thiện
  • Phòng nên lớn hơn

Thu hẹp nhận xét:

481 nhận xét của khách thực

Xếp hạng của khách

Những nhận xét bằng tiếng Anh sau được đăng bởi khách từ các quốc gia khác

10,0Ngoại hạngNhận phòng thg 3 3, 2020
Hard Rock Hotel in Pattaya has everything you will need while staying there. The staff , amenities , position they are all excellent . So easy to get around from where the hotel is located and everything is within walking distance
Jono2 đêm đi nghỉ cùng bạn bè
Nhận xét từ khách hàng thật của Wotif
Jorge C Smith trả lời
Thank you for staying with us on your recent visit to Pattaya and for sharing your valued feedback with us. We are delighted that you enjoyed our facilities and found our location convenient. Thank you once again for sharing your experiences with us. We are looking forward to welcoming you back for another memorable stay in the near future. Warmest regards, General Manager
10,0Ngoại hạngNhận phòng thg 2 20, 2020
Keep rocking!
It’s my first time in Pattaya and i left with an awesome impression of Hard Rock hotel and missing the place... the room view is awesome and service, furniture, staffs all nothing to dislike about.... great hospitality and keep rocking! Khap Khun ka! 🙏
Diana5 đêm nghỉ
Nhận xét từ khách hàng thật của Hotels.com
10,0Ngoại hạngNhận phòng thg 2 11, 2020
Great Hotel !
Great facilities. Friendly staff. Across street from beach.
4 đêm nghỉ
Nhận xét từ khách hàng thật của Hotels.com
Jorge C Smith trả lời
The team and I really appreciate you taking the time to give us feedback on your recent visit to Hard Rock Pattaya. We enjoy reading these positive reviews! Glad you found our location a perfect fit for your needs. We look forward to many more future visits! Thank you again for staying with us. Warmest regards, General Manager
8,0Rất tốtNhận phòng thg 1 21, 2020
Overall is good.
Overall is good compare to the price. The location is good. you can walk to Terminal 21, near 7/11 and the beach. The pool is good and many chairs available. The buffet breakfast is good and cover Western and Asian food. Some of the food change daily.
michae c2 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Hotels.com
Jorge C Smith trả lời
Thank you for staying with us and for posting comments about your stay. We appreciate the feedback. I am happy to learn that you enjoyed our breakfast buffet. I will certainly share your comments with our Kitchen team. Thank you again for choosing to stay with us. Warmest regards, General Manager
8,0Rất tốtNhận phòng thg 12 27, 2019
Nice themed holiday hotel. Helpful staff although a few with attitude. Yes I would go again.
Richard5 đêm nghỉ
Nhận xét từ khách hàng thật của Hotels.com
Jorge C Smith trả lời
Thank you very much for your review. We value all guest feedback in order to improve our facilities and service offerings. Regarding your comment about our service staff, we are genuinely sorry that it was not satisfactory as expected. Your feedback has been forwarded to the respective departments for action to ensure that the necessary corrective measures have been put in place. I can assure you that this is not the usual standard of service at Hard Rock Hotels. Warmest regards, General Manager
2,0KémNhận phòng thg 11 22, 2019
Don’t let kids see live music ruined my sons Christmas absolutely shocking so much for being a music and family oriented experience waste of time and money
2 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Expedia
8,0Rất tốtNhận phòng thg 12 19, 2019
Clean room, Clean bathroom, TV okay, decent breakfast buffet, easy walk to the shopping centre, not too bad a distance to walk to walking street a few times. There is a pool party (not very busy) every Saturday so expect to hear some music from the pool 3pm until midnight.
2 đêm kỳ nghỉ lãng mạn
Nhận xét từ khách hàng thật của Expedia
Jorge C Smith trả lời
We would like to thank you for choosing your stay with us on your recent visit to Pattaya. I am glad to hear that our hotel settings and facilities suit your need. We look forward to seeing you back at Hard Rock Pattaya soon! Warmest regards, Jorge C Smith General Manager
8,0Rất tốtNhận phòng thg 12 14, 2019
Everything was great except for the wifi at the restaurant which was slow.
Razif3 đêm đi công tác
Nhận xét từ khách hàng thật của Hotels.com
10,0Ngoại hạngNhận phòng thg 11 23, 2019
The security of the hotel was good. Staff was always polite.
2 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Expedia
Jorge C Smith trả lời
We would like to thank you for choosing your stay with us on your recent visit to Pattaya. I am glad to hear that our staff took good care of you. Thank you for your kind words. I am sure the team will enjoy reading them. Looking forward to seeing you back at Hard Rock Pattaya soon. Warmest regards, General Manager
10,0Ngoại hạngNhận phòng thg 11 21, 2019
Just a great place too stay. Probably close to the best hotel in Pattaya. Will stay again
2 đêm nghỉ
Nhận xét từ khách hàng thật của Expedia
Jorge C Smith trả lời
Thank you for staying with us and for posting comments about your stay. We appreciate the feedback and look forward to welcoming you whenever you visit Pattaya. I am also pleased to learn that you enjoyed your stay with us. I will be sure to pass on your kind words. Thank you again for choosing to stay with us. Warmest regards, General Manager
10,0Ngoại hạngNhận phòng thg 11 11, 2019
Great Stay
Great service and awesome pool. Expensive for Pattaya, but worth it.
Walter1 đêm nghỉ
Nhận xét từ khách hàng thật của Hotels.com
Jorge C Smith trả lời
We thank you for sharing your recent review. It’s great to learn that our staff took good care of you and that you enjoyed the hotel facilities. Should you need another getaway, please do come back to Hard Rock Pattaya. We look forward to welcoming you back! Warmest regards, General Manager
10,0Ngoại hạngNhận phòng thg 11 4, 2019
Clean large rooms with carpet, nice strong water pressure in the toilets & showers, very cool looking lobby, a lot of attentive staff throughout hotel
TW1 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Expedia
Jorge C Smith trả lời
Thank you for the excellent review for Hard Rock Pattaya. We are very happy to hear that you had a great stay at our hotel and we really appreciate your compliments about our rooms and team members. We strive to create one of a kind experiences and provide a high level of service for our guests. Your comment is greatly appreciated and we hope to welcome you back again the next time you visit Pattaya. Warmest regards, General Manager
6,0TốtNhận phòng thg 10 16, 2019
Lovely staff
The hotel has a very good ambience but needs to be more competitive with it’s bar and restaurant pricing. The bar areas were always sadly empty and this comes down to economy of scales, if pricing was reduced more guests would have used this service. I personally had a major issue with mosquitos around the pool area that stopped me from enjoying the pool The staff, especially the reception desk were exceptionally helpful and accomodating.
Carl13 đêm nghỉ
Nhận xét từ khách hàng thật của Hotels.com
Jorge C Smith trả lời
Thank you for sharing your constructive comment with us. Upon reviewing your comments, we truly regret to hear that you had a less than pleasant stay with us. From the late arrival that you had to endure to the issues with the room and the overall service you received during your stay, we understand how disappointing your experience was. Please note that it is not what we strive for. Your feedback is very important to us and we would like to reassure you that each and every point you have mentioned has been shared with our team and we will do all that we can to make improvements. Warmest regards, General Manager
10,0Ngoại hạngNhận phòng thg 8 31, 2019
Best in pattaya
Joe7 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Hotels.com
4,0Trung bìnhNhận phòng thg 8 15, 2019
Ni comment
3 đêm nghỉ
Nhận xét từ khách hàng thật của Expedia
10,0Ngoại hạngNhận phòng thg 8 30, 2019
Great hotel. Great staff. Clean rooms and good food. Good location.
2 đêm đi nghỉ cùng bạn bè
Nhận xét từ khách hàng thật của Expedia
10,0Ngoại hạngNhận phòng thg 8 14, 2019
tremendous value for money - 5star experience - great smiles from staff
5 đêm nghỉ
Nhận xét từ khách hàng thật của Ebookers
8,0Rất tốtNhận phòng thg 7 24, 2019
Pleasant stay
- big and clean room - walking distance to 7eleven convenient shop - big pool and had a lots of pool games, suitable for kids or family together - hard rock cafe food delicious, can had a try.
Eunice Ong4 đêm kỳ nghỉ lãng mạn
Nhận xét từ khách hàng thật của Hotels.com
10,0Ngoại hạngNhận phòng thg 7 17, 2019
ok good place
4 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Expedia
8,0Rất tốtNhận phòng thg 7 18, 2019
Car park not enough. Inside building I feel stuffy.
1 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Expedia
10,0Ngoại hạngNhận phòng thg 7 6, 2019
This place ROCKS! So nice inside and out. Very nice and hope to stay here again. THANKS. Very friendly staff.
3 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Expedia
10,0Ngoại hạngNhận phòng thg 6 25, 2019
Cannot say enough good things about the staff. Some of the friendliest and most accommodating people I’ve ever encountered. I wouldn’t stay anywhere else. Everything was pristine my entire stay start to finish. Beautiful place, great food, ultra clean, and most importantly to me, the most amazing staff EVER.
2 đêm nghỉ
Nhận xét từ khách hàng thật của Expedia
HRHP trả lời
Dear Traveler, Thank you very much for being our guest. I'm very glad to hear that our band members took good care of you. Thank you very much for your kind words about our property, food, and hospitality. That said, the team and I are looking forward to welcoming you back to Hard Rock Pattaya again next time! Warmest regards, Jorge C Smith General Manager
10,0Ngoại hạngNhận phòng thg 6 21, 2019
The staff are uniformly friendly and helpful and this goes a long way to feeling comfortable and welcome. We always enjoy ourselves when we stay there.
1 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Expedia
HRHP trả lời
Dear Guest, Thank you very much for staying with us and for this fantastic review. We are so happy to learn that you enjoyed the service from our band members. We really appreciate your kind words. Please think of us when planning your next trip to Pattaya. As we would like to welcome you back for another memorable stay. Warmest regards, Jorge C Smith General Manager
10,0Ngoại hạngNhận phòng thg 6 18, 2019
Staff was helpful, informative, courteous and friendly.
2 đêm nghỉ
Nhận xét từ khách hàng thật của Expedia
HRHP trả lời
Dear Guest, Thank you very much for your feedback. We are very glad to hear that you enjoyed the service from our band members. We look forward to welcoming you back to Hard Rock Pattaya again in the near future. Warmest regards, Jorge C Smith General Manager
10,0Ngoại hạngNhận phòng thg 6 18, 2019
Excellent Hotel
Sunil Allen2 đêm nghỉ
Nhận xét từ khách hàng thật của Hotels.com
HRHP trả lời
Dear Sunil Allen, Thank you very much for choosing Hard Rock Pattaya and for your wonderful feedback. We hope you had a rockin' stay with us. We look forward to welcoming you back to Hard Rock Pattaya again in the near future. Warmest regards, Jorge C Smith General Manager
4,0Trung bìnhNhận phòng thg 6 13, 2019
I was unable to attend this reservation. I tried to cancel even with the cancellation insurance and still was unable to cancel this reservation. I am in the military and due to operational commitments we were unable to visit this port as projected.
3 đêm nghỉ
Nhận xét từ khách hàng thật của Expedia
HRHP trả lời
Dear Guest, Thank you very much for your review. We value all guest feedback in order to improve our facilities and service offerings. I am sorry to hear of your unpleasant experience with booking cancellation. Our team has been trying find your reservation but we couldn't find it. If you could just let us know your name we will proceed with cancellation for you. Warmest regards, Jorge C Smith General Manager
10,0Ngoại hạngNhận phòng thg 6 9, 2019
Very friendly and polite staff, clean and quiet environment, perfect room temperature!
Felix2 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Expedia
HRHP trả lời
Dear Felix, Thank you very much for choosing Hard Rock Hotel on your recent visit to Pattaya and for your feedback. Glad our staff took good care of you. We look forward to welcoming you back again in the near future. Warmest regards, Jorge C Smith General Manager
2,0KémNhận phòng thg 6 2, 2019
When I checked in, I noticed they addressed me as “mr” instead of “ms” so I told the hotel check in person immediately. All she did was crossed out the mr in pen and didn’t bother to reprint the check in card for me to sign. And then when I went into the room the TV was personalized and showed “MR” again. The hotel was very dirty 1. There was a ball of hair in the bathroom. Two of the four glasses were stained with food. I don’t think there were many guests staying there so my floor was pretty quiet during my stay which was good.
AX1 đêm nghỉ
Nhận xét từ khách hàng thật của Expedia
HRHP trả lời
Dear AX, Thank you for sharing your constructive comment with us. Upon reviewing your comments, we truly regret to hear that you had a less than pleasant stay with us. From arrival that you had to endure to the issues with the wrong title and the issues occurred during your stay, we understand how disappointing your experience was. Please note that it is not what we strive for. Your feedback is very important to us and we would like to reassure you that each and every point you have mentioned has been shared with our team and we will do all that we can to make improvements. Thank you again for your thoughtful feedback and we hope that we would have the opportunity to welcome you back to Hard Rock Pattaya again in the near future. Warmest regards, Jorge C Smith General Manager
10,0Ngoại hạngNhận phòng thg 5 28, 2019
Everything...Ann the guest service manager and all her staff members were more than amazing!!!
6 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của CheapTickets
HRHP trả lời
Dear Guest, Thank you very much for staying with us and for your wonderful feedback. Glad you enjoyed the service from Khun Ann along with her team. I'll be sure to pass on your kind words to them. Thank you once again for being our guest. We look forward to welcoming you back to Hard Rock Pattaya again in the near future. Warmest regards, Jorge C Smith General Manager
8,0Rất tốtNhận phòng thg 5 9, 2019
Overall stay was pleasent. Enployees were helpful
3 đêm đi nghỉ cùng bạn bè
Nhận xét từ khách hàng thật của Expedia
HRHP trả lời
Dear Guest, Thank you very much for your feedback and for being our guest. I am very happy to learn that your stay with us was pleasant and that our band members took good care of you. Please think of us when planning your next trip to Pattaya as we would like to welcome you back for another great stay! Warmest regards, Jorge C Smith General Manager
10,0Ngoại hạngNhận phòng thg 4 26, 2019
The attention to detail at this hotel was amazing. I would never stay anywhere else
4 đêm đi nghỉ cùng bạn bè
Nhận xét từ khách hàng thật của Expedia
HRHP trả lời
Dear Guest, Thank you very much for your wonderful ratings. We hope you enjoyed your stay at Hard Rock Hotel Pattaya. We look forward to having you back with us again in the near future. Warmest regards, Jorge C Smith General Manager
10,0Ngoại hạngNhận phòng thg 4 27, 2019
Great
Great hotel and great people
Carlos2 đêm nghỉ
Nhận xét từ khách hàng thật của Hotels.com
HRHP trả lời
Dear Carlos, Thank you very much for your feedback. Glad you enjoyed your stay at Hard Rock Hotel Pattaya. We look forward to having you back with us again in the near future. Warmest regards, Jorge C Smith General Manager
4,0Trung bìnhNhận phòng thg 4 12, 2019
Disappointed
Disappointed. Paying a premium I really expected modern new rooms. What I found was a very dated room with limited features. It's a good hotel, great location but way overpriced.
Simon8 đêm nghỉ
Nhận xét từ khách hàng thật của Hotels.com
HRHP trả lời
Dear Simon, Thank you for your feedback and for choosing Hard Rock Hotel on your recent visit to Pattaya. We constantly conduct pricing surveys and feel that our prices are competitive. Thank you once again for your comment. Warmest regards, Jorge C Smith General Manager
10,0Ngoại hạngNhận phòng thg 4 15, 2019
Great experience!!
Overall great stay. Staff was very helpful and accommodating. Hotel was across the street from the beach. The entertainment was outstanding
Marcus2 đêm kỳ nghỉ lãng mạn
Nhận xét từ khách hàng thật của Hotels.com
HRHP trả lời
Dear Marcus, Thank you very much for being our guest and for your wonderful feedback. I am very glad to learn that you enjoyed your stay and that our band members took good care of you. Please think of us when planning your next trip to Pattaya! Warmest regards, Jorge c Smith General Manager
10,0Ngoại hạngNhận phòng thg 4 17, 2019
Excellent facilities and staff friendly and courteous, second time there and will be back again
2 đêm nghỉ
Nhận xét từ khách hàng thật của Expedia
HRHP trả lời
Dear Guest, Thank you very much for being our guest and for your wonderful feedback. Glad you enjoyed our stay and that our band members take good care of you. Looking forward to your next stay with us in the near future! Warmest regards, Jorge C Smith General Manager
8,0Rất tốtNhận phòng thg 3 24, 2019
Great place for couples and families,single blokes don't bother as breakfast is finished by 11am but swimming pool os excellent
5 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Expedia
HRHP trả lời
Dear Guest, Thank you very much for choosing Hard Rock Hotel on your recent visit to Pattaya. I am very pleased to learn that you enjoyed our pool. Please think of us when planning your next trip to Pattaya! Warmest regards, Jorge C Smith General Manager
10,0Ngoại hạngNhận phòng thg 3 31, 2019
The hotel is well located and close to the shopping mall. The restaurants offer great quality food also.
3 đêm đi công tác
Nhận xét từ khách hàng thật của Wotif
HRHP trả lời
Dear Guest, We would like to thank you for choosing your stay with us on your recent visit to Pattaya. I am glad to hear that you enjoyed the food and found our location convenient. Looking forward to seeing you back at Hard Rock Pattaya soon. Warmest regards, Jorge C Smith General Manager
8,0Rất tốtNhận phòng thg 3 23, 2019
1st time at Hard Rock Hotel Pattaya
POSITIVES - Very friendly & Helpful staff - problem with my room sorted very quickly and no hassle. Bed super comfy and room nice and clean with plenty of room for 2 cases on the floor. TV not great as quite old. Watch out for what is and what isn't the free water as this surprised me compared to other hotels i have stayed in! Pool area is very chilled out away from the family section near beach road - it's also nearer the pool bar! Overall a great hotel to stay at. NEGATIVES - Too many very noisy Chinese guests for my liking but that's Pattaya now!
7 đêm đi nghỉ cùng bạn bè
Nhận xét từ khách hàng thật của Hotels.com
HRHP trả lời
Dear Guest, Thank you for staying with us at the Hard Rock Hotel Pattaya and I appreciate your genuine feedback towards your experience at the hotel. I was most pleased to read that you found our room comfortable and that our band members took good care of you. Just a gentle note, we do provide daily complimentary water with Hard Rock logo on the bottle, on the other hand the Evian mineral water inside the fridge isn't free. You can find all the minibar price on the menu provided in the room. We sincerely apologize for the complication. Once again, thank you for sharing your experience with us. We look forward to having you back again next time you visit Pattaya. Warmest regards, Jorge C Smith General Manager
10,0Ngoại hạngNhận phòng thg 3 11, 2019
Good service
Lovely place to relax, and right next to the beach
robert5 đêm nghỉ
Nhận xét từ khách hàng thật của Hotels.com
HRHP trả lời
Dear robert, Thank you very much for choosing Hard Rock Hotel on your recent visit to Pattaya. Glad you enjoyed the Hard Rock vibes. We look forward to many more future visits! Thank you again for staying with us. Warmest regards, Jorge C Smith General Manager
10,0Ngoại hạngNhận phòng thg 3 10, 2019
Staff where great a plus Rooms need upgrades still the same form last visit deluxe room was a bit of a let down expectations wise minus
6 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Wotif
HRHP trả lời
Dear guest, Thank you for taking the time to share your feedback with us, it is most appreciated. I do hope that we will be your hotel of next time you are visiting Pattaya. Warmest regards, Jorge C Smith General Manager
6,0TốtNhận phòng thg 3 13, 2019
Good room/Slow reception
Very slow check-in. The reception desk was mobbed by Chinese guests. A B4000 deposit is required, but their credit card reader would not accept any of my cards despite my using them earlier and later that same day.
Jonathin2 đêm nghỉ
Nhận xét từ khách hàng thật của Hotels.com
HRHP trả lời
Dear Jonathin, Thank you for taking the time to review us. Your feedback has been duly noted and will help us improve our guest's experience. We would like to humbly apologize for your experience with the card reader and check in process. This is certainly not what we aim to do. As we are always improving our services and products we hope you will allow us another chance to welcome you back to Hard Rock Hotel Pattaya. Warmest regards, Jorge C Smith General Manager
10,0Ngoại hạngNhận phòng thg 3 3, 2019
A very nice and good hotel, beautiful pool area, good service and nice rooms. Highly recommended
thor2 đêm kỳ nghỉ lãng mạn
Nhận xét từ khách hàng thật của Hotels.com
HRHP trả lời
Dear thor, It means a lot to us when you take time out of your busy week to give us such a great rating on Hotels.com. We are glad to hear that you enjoyed the facilities and services and we appreciate your recommendation. I will share your feedback with my team to let them know their hard work is paying off. We look forward to having you back at Hard Rock Pattaya soon. Warmest regards, Jorge C Smith General Manager
8,0Rất tốtNhận phòng thg 2 23, 2019
Everything was fine except at the Gym there was no AC, hot and sticky, and when I mentioned that at the gym entrance where the office was also nice and cool, and the staff argued with me saying it was not that bad. Ay checkout then they accused me of not bringing all the gym towels back but after they double checked that was not true, then I asked for a taxi, the clerk said he would check the price wnen he returned rather that tell me the price in English he yelled it out in Thai to my wife who was sitting on the other side of the lobby, I asked him if he was talking to me or her, and he responded "get your own taxi outside" which we did
5 đêm kỳ nghỉ lãng mạn
Nhận xét từ khách hàng thật của Expedia
HRHP trả lời
Dear Mr. Kelly, Thanks for your review and I’m sorry to hear of your unpleasant experience during your recent stay at Hard Rock Hotel Pattaya. My name is Kittiya and it was during your check-out that I spoke in Thai to your friend. In hindsight I completely understand my error, however at the time I really wanted to ensure that I gave the correct information, hence me using Thai language, as this is my stronger mother tongue language. I understand how it may have come across and in future, if the same situation occurs, I will try my best to use English. I’m very sorry if you felt ignored, it was not my intention. Regarding the air conditioner at the gym, this has been raise up to our Chief Engineering, who will solve the issue straight away, I’m sorry for the inconvenience. As for staff member at the gym, this is clearly a communication break-down, we will council and retrain this person to ensure it doesn’t happen again and that we always give polite and friendly replies. In addition I’m glad the towel issue was also resolved, this is not our standard and I will further enforce how to manage this procedure better. Rest assured that we take your comments seriously and thank you for the feedback, it will strengthen our focus in these specific areas. Please let us know when you plan to visit us again, so I can personally welcome you back. Warmest regards, Kittiya K. Front Office Manager
10,0Ngoại hạngNhận phòng thg 2 23, 2019
Good ambiance
2 đêm kỳ nghỉ lãng mạn
Nhận xét từ khách hàng thật của Expedia
HRHP trả lời
Dear Guest, Thank you very much for your feedback. We look forward to welcoming you back to Hard Rock Pattaya again in the near future. Warmest regards, Jorge C Smith General Manager
8,0Rất tốtNhận phòng thg 2 21, 2019
Buffet dinner not that good but service very impress.
1 đêm nghỉ cùng gia đình
Nhận xét từ khách hàng thật của Expedia
HRHP trả lời
Dear Guest, Thank you very much for your feedback. We are glad to hear that you enjoyed the service but I have noted your comment about the buffet dinner, which I find puzzling as we do get a great deal of good feedback on The Great Charcoal BBQ Buffet. If you would be so kind, so as to share with me any details about any negative experience you have had, and I will make amends and adjust accordingly. Thank you once again for your feedback. Warmest regards, Jorge C Smith General Manager
8,0Rất tốtNhận phòng thg 2 18, 2019
Nice hotel, but very expensive
It was a good stay, but the drinks and food at the hotel are ridiculously expensive, 4 times the local area prices. Just don’t drink and eat at the hotel. Very nice pool and hotel.
4 đêm kỳ nghỉ lãng mạn
Nhận xét từ khách hàng thật của Hotels.com
HRHP trả lời
Dear Guest, Thank you very much for being our guest and for your feedback. Glad you enjoyed your stay as well as the pool. I have noted your comment about the price for our food and drink, we constantly conduct pricing surveys among the our competitors and feel that our prices are competitive. Thank you once again for sharing your thoughts. Warmest regards, Jorge C Smith General Manager
8,0Rất tốtNhận phòng thg 1 2, 2019
Very well managed hotel with a great poolside.
Eric3 đêm kỳ nghỉ lãng mạn
Nhận xét từ khách hàng thật của Hotels.com
HRHP trả lời
Dear Eric, Thank you very much for choosing Hard Rock Hotel on your recent visit to Pattaya. Glad you enjoyed the Hard Rock vibes. Please come back to rock with us again soon! Warmest regards, Jorge C Smith General Manager
8,0Rất tốtNhận phòng thg 12 17, 2018
Way over priced for Pattaya! Sea view room looked over discarded empty swimming pool.
3 đêm nghỉ
Nhận xét từ khách hàng thật của Expedia
HRHP trả lời
Dear Guest, Thank you for your feedback. We constantly conduct pricing surveys and feel that our prices are competitive. November-February is a peak season for Pattaya and you'll see that the prices are higher than usual city wide. Once again, thank you for staying with us. We look forward to having you back with us again in the near future. Warmest regards, Jorge C Smith General Manager
4,0Trung bìnhNhận phòng thg 11 30, 2018
Room was not ready upon checking in. Great experience besides that
Sha2 đêm nghỉ
Nhận xét từ khách hàng thật của Orbitz
HRHP trả lời
Dear Sha, Thank you for your feedback. I apologize for the delay during your check-in. Sometimes our front desk gets a bit hectic during busy periods. Nevertheless, we will review our check-in process and see if we can make some improvements. Thank you again for your review. Please come back and stay with us again and do not hesitate to let us know if there’s anything else we can do to make sure you have a most enjoyable experience. Warmest regards, Jorge C Smith General Manager
10,0Ngoại hạngNhận phòng thg 11 23, 2018
All perfect, just not nice that you don’t het Hard Rock reward points because you order via hotels.com....
Roger3 đêm kỳ nghỉ lãng mạn
Nhận xét từ khách hàng thật của Hotels.com
HRHP trả lời
Dear Guest, Thank you very much for your feedback. We hope you enjoyed your stay with us. Looking forward to having you back at Hard Rock Pattaya again soon! Warmest regards, Jorge C Smith General Manager
Rất tiếc, không có ảnh của khách tại nơi lưu trú này.
Nhận xét và xếp hạng trên trang web này thể hiện ý kiến của khách hàng và nhà cung cấp; những nội dung này không đại diện cho hoặc phản ánh ý kiến của Hotels.com. Cả Hotels.com lẫn những bên liên quan đến việc cung cấp nội dung nhận xét sẽ không chịu bất kỳ trách nhiệm nào liên quan đến bất kỳ thiệt hại nào gây ra bởi việc sử dụng những nhận xét này