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Crowne Plaza Niagara Falls Fallsview by IHG

3.5 star property
Hotel with 2 restaurants, near Oakes Garden Theatre

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Photo gallery for Crowne Plaza Niagara Falls Fallsview by IHG

Sauna, hydrotherapy, aromatherapy, hot stone massages
2 restaurants, breakfast served
Children’s activities
Point of interest
Point of interest
At Crowne Plaza Niagara Falls Fallsview, an IHG Hotel, you'll find a vibrant atmosphere amidst the natural beauty of Queen Victoria Park. Indulge in breakfast or dinner at one of two restaurants, try your luck at the 1700 slot machines and casino VIP room or unwind with aromatherapy and hot stone massages at Christienne Fallsview Spa.

Reviews

6.8 out of 10
Good

Popular amenities

  • Parking available
  • Casino
  • Bar
  • Spa
  • Gym
  • Pool

Main amenities (12)

  • Housekeeping (on request)
  • Casino
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Water park
  • Breakfast available
  • Free casino shuttle
  • Fitness centre
  • Sauna
  • Self parking
  • Coffee shop/cafe

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)
The current price is 2.479.119 ₫
3.384.621 ₫ total
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Premium Room, 2 Queen Beds (Niagara Falls View)

View from room

Premium Room, 2 Queen Beds (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Partial Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds (Partial Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds (Walk-In Shower)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds (Walk-In Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Premium Room, 1 Queen Bed (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Water view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Blackout curtains, iron/ironing board, WiFi, bed sheets

Suite, 2 Bedrooms

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Blackout curtains, iron/ironing board, WiFi, bed sheets

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Niagara Falls View)

View from room

Standard Room, 1 King Bed (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub (Niagara Falls View)

Standard Room, 1 King Bed, Jetted Tub (Niagara Falls View) | Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Jetted Tub (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (Niagara Falls View)

Standard Room, 1 King Bed, Balcony (Niagara Falls View) | Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Balcony (Niagara Falls View)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Niagara Falls View)

View from room

Suite, 2 Bedrooms (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Water view
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Niagara Falls View)

View from room

Premium Room, 1 King Bed (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Niagara Falls View)

Suite, 2 Bedrooms (Niagara Falls View) | Blackout curtains, iron/ironing board, WiFi, bed sheets

Suite, 2 Bedrooms (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Shower/bath combination
Private bathroom
  • Water view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Junior Suite, 1 Queen Bed (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Shower/bath combination
Private bathroom
  • Water view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers

Sheraton Fallsview Hotel

  • Pool
  • Spa
  • Parking available
  • Internet access
8.2 out of 10, Very good, 6,388 reviews
The price is 3.192.535 ₫
4.254.326 ₫ total
includes taxes & fees
24 Mar - 25 Mar
Sheraton Fallsview Hotel

About the area

Map
5685 Falls Avenue, Niagara Falls, ON, L2E6W7

What's nearby

  • Clifton Hill - 2 min walk - 0.2 km
  • Fallsview Indoor Waterpark - 3 min walk - 0.3 km
  • Casino Niagara - 6 min walk - 0.5 km
  • Fallsview Casino - 18 min walk - 1.6 km
  • Horseshoe Falls - 4 min drive - 2.6 km

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 20 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 44 min drive
  • Niagara Falls Station - 10 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 27 min walk
  • Niagara Falls Station - 27 min walk
  • Free casino shuttle

Restaurants

  • ‪Falls Avenue Resort - ‬1 min walk
  • ‪Sweet Jesus - ‬2 min walk
  • ‪SkyWheel - ‬5 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Boston Pizza - ‬4 min walk

About this property

Crowne Plaza Niagara Falls Fallsview by IHG

Crowne Plaza Niagara Falls Fallsview by IHG features a casino and puts you only steps from Clifton Hill and Fallsview Indoor Waterpark. You can visit the spa to be pampered with deep-tissue massages, facials or aromatherapy, and The Rainbow Room, one of 2 restaurants, serves breakfast and lunch. Other highlights include a water park, an indoor pool and a bar/lounge. Fellow travellers love the helpful staff and location.

Languages

Chinese (Mandarin), English, Hindi
VISIBILITY

At a glance

Hotel size

    • 234 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Parking

    • On-site self-parking (CAD 40 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site

Off-site

    • Free casino shuttle

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Water park access (surcharge)

What to do

  • Evening entertainment
  • Shopping
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (7578 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Water park access (surcharge)
  • Arcade/games room
  • Casino
  • Full-service spa
  • 40 casino gaming tables
  • 1700 casino slot machines
  • Casino VIP room
  • Sauna
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Fridge (on request)

More

  • Housekeeping (on request)
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Christienne Fallsview Spa. Services include deep-tissue massages, hot stone massages, facials and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

The Rainbow Room – This restaurant serves breakfast and lunch.
Prime Steakhouse – This steakhouse only serves dinner. Open daily.
Starbucks – On-site coffee shop. Open daily.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • 7.90 per cent destination fee will be charged
  • Resort fee: CAD 18.03 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • In-room bottled water
    • In-room coffee
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 24.95 for adults and CAD 14.95 for children
  • Fridges are available for an additional charge

Renovations and closures

The property will be renovating from 25 February 2025 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Parking

  • Self-parking costs CAD 40 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Niagara Falls Crowne Plaza
Crowne Plaza Niagara Falls Fallsview Hotel
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview by IHG Hotel
Crowne Plaza Niagara Falls Fallsview an IHG Hotel
Crowne Plaza Niagara Falls Fallsview by IHG Niagara Falls
Crowne Plaza Niagara Falls Fallsview by IHG Hotel Niagara Falls

Frequently asked questions

Does Crowne Plaza Niagara Falls Fallsview by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Niagara Falls Fallsview by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Niagara Falls Fallsview by IHG?

Yes, there's an indoor pool. Guests have pool access from 9 AM to 9 PM.

Are pets allowed at Crowne Plaza Niagara Falls Fallsview by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Niagara Falls Fallsview by IHG?

Yes. Self-parking costs CAD 40 per night.

What are the check-in and check-out times at Crowne Plaza Niagara Falls Fallsview by IHG?

You can check in starting at 4 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.

Is there an on-site casino at Crowne Plaza Niagara Falls Fallsview by IHG?

Yes, the 95000 square-foot casino features 1700 slot machines and 40 gaming tables.

What is there to do at Crowne Plaza Niagara Falls Fallsview by IHG and nearby?

Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Crowne Plaza Niagara Falls Fallsview by IHG also has a casino, a water park and a sauna, as well as a fitness centre and an arcade.

Are there restaurants at or near Crowne Plaza Niagara Falls Fallsview by IHG?

Yes, there are 2 on-site restaurants.

What's the area around Crowne Plaza Niagara Falls Fallsview by IHG like?

Crowne Plaza Niagara Falls Fallsview by IHG is a short 2-minute walk from Clifton Hill and 3 minutes' walk from Fallsview Indoor Waterpark. Travellers say that the area is walkable and good for shopping.

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Crowne Plaza Niagara Falls Fallsview by IHG Reviews

Reviews

6.8

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Old world charm at its best, with all the modern amenities that you want.
Dipsanta, 1-night trip

8/10 Very good

Great place to stay
Michael, 2-night trip

8/10 Very good

Clean and close to scenery walk.
Alan, 1-night trip

8/10 Very good

Great location. Nice view of Niagra Falls.
Yanelle Caridad, 2-night trip

4/10 Fair

Consider carefully
Good location in proximity of major entertainments. Great indoor parking. Reasonable price. Limited hot water. Limited heating, additional heater were requested and found required. Dusty carpet.
2-night trip

10/10 Exceptional

Great place
Joseph, 2-night trip

4/10 Fair

Disappointment for a Crowne Plaza
The hotel was currently undergoing refurbishment. As a result without any notice I did not have hot water for a shower in the morning, the window was dirty which was annoying as I paid extra for a Falls view but could hardly see them. Then, just before checkout again without warning the water got turned off so I couldn’t wash my hands after using the toilet.
Andrew, 1-night trip

10/10 Exceptional

I appreciate that the property is enclosed and allows convenient access to the casino. The staff were exceptional-very friendly and accommodating especially Rosa who went over and above to ensure that our stay was enjoyable.
Cheryl, 1-night trip

10/10 Exceptional

Great hotel and friendly staff! Would recommend.
Ryanmn, 1-night trip

8/10 Very good

Our booked rooms were not available due to renovations so we were given suites instead. These had excellent views of the falls. The hotel is getting tired looking and needs an update but the location and staff are excellent.
T., 1-night trip

10/10 Exceptional

Stay at Thw Crowne Plaza Niagara Falla Canada
This was our 4th time staying at Crownw Plaza Niagara Falls and we dont want to stay anywhere else. It is just the best place to stay.
Barb, 4-night trip

10/10 Exceptional

Everything you would expect
The stay was great. Was there for a work holiday event, got everything we needed, staff made sure we were well taken care of
Brendan, 1-night trip

8/10 Very good

Newly renovated
Mark, 1-night trip

10/10 Exceptional

The location is a plus
Andrea, 2-night trip

10/10 Exceptional

Great location
Alisha, 1-night trip

10/10 Exceptional

Beautiful hotel with amazing views and close to literally everything you could want and more
Tim, 3-night trip

2/10 Poor

Terrible time
Had a terrible time i booked for a king bed room and was given a Queen room and was very small room … the hot water didn’t work the toilets water ran ever few mins and shut off every few mins … the fan for the heat didn’t work so u could cool the room down… when the front desk called to tell us they found another room to change us too they were going to give us 2 double bed room … not a good stay in my opinion
Adam, 1-night trip

10/10 Exceptional

Beautiful
Loved the hotel and staff!!! Top notch! View from the room is unbeatable and Prime Steakhouse is AMAZING ❤️
Christina, 2-night trip

8/10 Very good

Nice place to stay in Niagara Falls.
The Crown royal is a renovated property right near the rainbow bridge looking south into both cascades of Niagara Falls. The view is magnificent when the sky is clear (obviously). It was a very nice place to stay. To get to the top floors you had to take two elevators. Everything else was acceptable.
Timothy, 2-night trip

8/10 Very good

It was quite, close to shopping and attractions.
Evelyn, 4-night trip

10/10 Exceptional

Great location by the falls. Very clean and staff friendly
Marianne, 2-night trip

10/10 Exceptional

Front Desk Service was amazing as well as the Prime Steakhouse service. They are going through some renovations now, but should be amazing when finished.
Thomas, 2-night trip

10/10 Exceptional

Great Location
Almond, 1-night trip

8/10 Very good

very clean hotel the staff rosa was very nice to us
Lourdes, 2-night trip

2/10 Poor

Hotel waited for it to end
The hotel staff alllowed the guy in the room next to me scream at his family for close to an hour, before they sent security. They said when I called they had also received calls prior to mine. So for 3 hours I got to hear vulgar language, the wall being hit and the furniture being smashed, then after security left,it was limited to vulgarity and disrespect to the adult female in the room hilemrhe children cried and begged it to stop.
James, 1-night trip