Snowcreek Resort

Construction season at the resort... First warm weather...lots of tree cutting, new lawns, and power equipment being used. Was quite till the power tools began each day at 8:00 Am

Bed was uncomfortable

The downtown area was terrible if you are not actually staying in The Village. No parking, restaurants all had over 1 hour waits. Snow Creek is having some communication issue's with Hotels.com, so check-in instructions were not included in our confirmations. We were out in the snow after an 8 hour drive with 3 small children, staring at our keys behind a glass panel, until another guest arrived who had the code to open the glass panel. When I attempted to speak to Snow Creek's customer service clerk the next day, Mandy, she was TERRIBLE. Stated we weren't in her system since we booked with a 3rd party vendor, that our problem was not her problem, and she did not apologize for our experience or thank us for at least being a guest. At $500 a night, I expect her to at least fake some customer service. Director of Operations John Ross was kind enough to offer an apology when I spoke with him at check-out. Moving forward, we are unlikely to return to Snow Creek Resort. Overall we found Mammoth to be natural and beautiful, but a disappointing experience for our family. As Bay Area residents, we are better off doing a 2.5 hour drive to Dodge Ridge Ski Resort and bypassing a 9 hour drive home.

Great setting with absolutely everything you could need from a full kitchen to an amazing athletic club with a gum, tennis, swimming pools, etc...all included!

This was a condo. It was a good place to come back and rest. The kids had plenty to do. The kids found the card game Uno and we as a family enjoyed playing that together.