Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
Lakefront hotel with water park, near Pointe Orlando

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

Aerial view
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Exterior
7 outdoor pools, pool cabanas (surcharge), pool umbrellas
Dock

Reviews

8.0 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Restaurants and 2 poolside bars
  • Full-service spa
  • 7 outdoor pools and 7 hot tubs
  • Lazy river
  • Water park
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
The price is 2.618.556 ₫
3.679.722 ₫ total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Villa, 1 Bedroom

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (Resort Select)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Flat-screen TV
Pillow-top bed
Ceiling fan
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio (Villa)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 111 sq m
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Villa, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 157 sq m
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

Room, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Dishwasher
Flat-screen TV
Ceiling fan
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Map
9500 Turkey Lake Rd, Orlando, FL, 32819

What's nearby

  • SeaWorld® Orlando - 4 min drive
  • The Wheel at ICON Park™ - 4 min drive
  • Wonderworks - 5 min drive
  • Pointe Orlando - 5 min drive
  • Orange County Convention Center - 6 min drive

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 18 min drive
  • Orlando International Airport (MCO) - 21 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 43 min drive
  • Orlando Station - 13 min drive
  • Winter Park Station - 20 min drive
  • Brightline Orlando Station - 26 min drive

Restaurants

  • ‪Dave & Buster's - ‬5 min drive
  • ‪WonderWorks - ‬5 min drive
  • ‪Miller's I-Drive Ale House - ‬5 min drive
  • ‪Rocks - ‬6 min drive
  • ‪Bahama Breeze - ‬5 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Westgate Lakes Resort & Spa Universal Studios Area features a marina and puts you a short five-minute drive from CoCo Key Water Resort and The Wheel at ICON Park™. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and American cuisine is served at Drafts Sports Bar & Grill, which is open for lunch and dinner. Other highlights include 7 outdoor pools, a water park and a lazy river. Fellow travellers say great things about the pool and comfortable beds.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 1990 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 10 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children's club*
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 27 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Water park access (surcharge)
  • Children's pool
  • Mini golf
  • Lazy river
  • Bowling alley
  • Playground
  • Local/corner shop
  • Pool toys
  • Pool gate
  • Fence around the pool
  • Lifeguard on-site

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Bowling alley
  • Mini golf
  • Hiking/biking trails
  • Kayaking
  • Canoeing
  • Fishing
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (25005 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 28 buildings/towers
  • Built in 1984
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • 7 outdoor pools
  • Water park access (surcharge)
  • Arcade/games room
  • Full-service spa
  • Lazy river
  • Marina
  • 7 hot tubs
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls
  • Desk chair

Food and drink

  • Microwave
  • Cookware, dishes and utensils
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Drafts Sports Bar & Grill – This family restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Sids Bistro – This delicatessen serves breakfast, lunch and light fare. Open daily.
Cordovano Joe's Pizza – This restaurant specialises in pizza and serves lunch and dinner. Open daily.
The Marketplace & Deli – This delicatessen specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Buccaneer Galley – This bar specialises in American cuisine and only serves light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 200 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 29.23 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Business centre/computer access
    • Fitness centre access
    • In-room coffee
    • In-room safe
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Pool access
    • Sporting facilities or equipment

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

Also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

Does Westgate Lakes Resort & Spa Universal Studios Area offer free cancellation for a full refund?
Yes, Westgate Lakes Resort & Spa Universal Studios Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Westgate Lakes Resort & Spa Universal Studios Area?
Yes, there are 7 outdoor pools and a children's pool.
Are pets allowed at Westgate Lakes Resort & Spa Universal Studios Area?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 27 kg per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Westgate Lakes Resort & Spa Universal Studios Area?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Westgate Lakes Resort & Spa Universal Studios Area?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Westgate Lakes Resort & Spa Universal Studios Area and nearby?
Have fun with on-site activities such as kayaking, fishing and cycling and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and bowling. Indulge in a treatment at the spa and soothe your senses in one of the 7 hot tubs. Westgate Lakes Resort & Spa Universal Studios Area also has 2 poolside bars, a sauna and a steam room, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Westgate Lakes Resort & Spa Universal Studios Area?
Yes, Drafts Sports Bar & Grill offers American cuisine.
What's the area around Westgate Lakes Resort & Spa Universal Studios Area like?
Westgate Lakes Resort & Spa Universal Studios Area is located a short 1-minute walk from Dr. P. Phillips Hospital. Travellers say that the hotel is in a great location.

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

You could do much better.
The restaurant was understaffed. Hard time getting food. The heat in our room did not work and the hot water was at best Luke warm. We had to be under the covers in our bed to stay warm. We were very disappointed in the Westgate. Not on my list to come back.
Carol, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jamie, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Alessandra, 2-night trip
Verified Hotels.com guest review

2/10 Poor

It appears they charge an absorbent $150 for pets to stay, which should be prorated based on the amount of days stated.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice property, very clean, friendly staff, excellent location….. Jessica at front desk was absolutely wonderful and a pleasure to work with!! Most definitely will be back!!!
Ativia, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Overall, Love this resort, but construction on cite everywhere & roof in our room had water damage stains. We could hear dripping on the roof all night. Also, no cleaning service during 3 night stay.
Jennifer, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Andre, 6-night business trip
Verified Hotels.com guest review

6/10 Good

Friendly staff, beautiful property
The property is filled with amenities to keep you occupied from pools, to the restaurant, marketplace, bowling, and arcade. The employees here are always very friendly and very helpful. We have stayed here a few times and during our recent stay we did experience a problem with our a/c unit not working and had to keep it turned off for the day. They were unable to move us to a different unit, so that evening was a little uncomfortable. The next day we got the a/c working again and we didn’t have to move units. The pullout couch mattress was not the best comfort level, but the bed was amazing! Also, the light fixture in the bathroom was not working properly and would flicker constantly.
Victoria, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay
We got there and our rooms had been over booked. They immediately jumped into amazing service by upgrading both rooms in our party to assure we stayed next door to each other. I will 100% be back!
Bianca, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rogerio, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erin, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Room and resort were absolutely amazing
Johnny, 3-night trip
Verified Hotels.com guest review

6/10 Good

We had an okay enough time.
Overall our stay was "okay." Check-in was quick and resort staff was friendly enough. Immediately after check-in however we were handed off to a "universal studios certified salesman" offering "gifts" which sounded good at face value but wreaked of a scam. After some research online it turned out to be an invitation to a time share presentation. We got to our room and it was mostly clean except for the random pile of orange peel on the counter and some kind of pale red substance on the ceiling fan. The doors seemed very thin and could clearly hear other guests and their kids from the other side of our block. Overall it was a good enough experience for the off season price but I wouldn't be staying here again when prices are higher during the main vacationing season
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love Westgate Resorts
We really like going to Westgate Resort Enjoyed all 3 times and will continue to keep going there
GUY, 2-night trip
Verified Hotels.com guest review

6/10 Good

Only found out later that they don’t service the rooms. On request, you can either have your bathroom cleaned or your bed made, but only one per day. No option for cleaning dishes or kitchen at all.
Ronnie, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Thomas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Esteban, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Joseph, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Doug, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good choice
Nice hotel, clean and well maintained. Well located in Orlando. Our room was large with a big balcony. The access to the water park is not included with the room, so be aware of the pictures. You have access to regular pools and spa.
Martin, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ricardo Andres, 2-night trip
Verified Hotels.com guest review

6/10 Good

THERE IS NO LATE CHECK OUT!
We stayed on property Friday eve till Sunday morn. Overall the accommodations were pretty good. Our unit had minor electrical and plumbing issues, where things didn't work as they are suppose to Light switches/plumbing handles. We did not report because they were minor inconveniences. The biggest issues we had was requesting a late check out. When we call and ask about, we were told that "at 10am housekeeping was coming into our unit and we needed to leave." We had read in the brochure given upon arrival that check out is 10am, Late check outs will be assessed a late charge. We asked what the late charge would be so we could determine if we wanted to pay extra. We received the same response. We asked for a supervisor and she said housekeeping and security would show up at 10am. We kept asking what is the late fee and they kept saying you must leave the room at 10am. We ended the call frustrated and a very sour taste, not because of the rule but how the call was handled on your part. We all know that no matter how good housekeeping is, they are not going to be in every room at 10am. We understand the need for consistent rules with patrons. Please explain why your resort info. brochure states the charge for late check out?
chris, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

By far the best hotel experience I’ve EVER had. Extremely comfortable, spacious, clean. Beyond exceptional customer service. Security is very great and the staff is even better. I 100% recommend staying here 10 out of 10. Can’t wait to come back.
Graham, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

No Hot Shower
I never had a HOT shower during my stay.
Ben, 2-night business trip
Verified Hotels.com guest review