I had a lovely stay at Amsterdam Manor, albeit with a bumpy start. I am going to give a fair review - for starters, I have to commend the staff and management for promptly and effectively addressing a complaint I had about the room I was initially given. The team was very respectful, communicative, and more than made up for the issue. I was traveling with 2 service animals, and the hotel placed me in an old room (not remodeled, looked nothing like pics). It was dark, kind of gross, and there were ants crawling up the walls. There was a humidity problem in this room in particular and they had a dehumidifier running to address it - but it was ineffective. C13 is the room - don’t stay in it. I asked to be moved after my first night and noted these problems. They explained they put me there because of my 2 dogs, saying it was a “larger” room. The new room (c2) was beautiful, clean, modern and what I wanted when I booked the hotel. The bed was comfortable, everything was bright and clean. They need to work on finer touches like where to hang the toilet paper roll in the bathroom, and perhaps stocking mini fridge. Beachside service was fantastic and the food was great! The chairs/ huts were exactly what I wanted - not too crowded and gave great shade with a table for cocktails and food. The pool needed to have maybe tilting umbrellas because it was not shady, and it was unclear if there was service there. The hotel is quiet, which I loved. I would gladly return & stay in room c2!