See all properties

Hotel Emporio Acapulco

3.5 star property
Acapulco beachfront hotel with 2 restaurants, spa

Choose dates to view prices

Photo gallery for Hotel Emporio Acapulco

Children’s play area – outdoor
1 bedroom, in-room safe, desk, blackout curtains
View from room
2 restaurants, breakfast served
Bar (on property)
Bask in the sun at Hotel Emporio Acapulco, where a private beach and swim-up bar await. Enjoy a meal at one of two on-site restaurants or relax with shopping and WiFi nearby. Guests rave about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Airport transfer
  • Connecting rooms available
  • Bar
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness centre
  • Beach cabanas
  • Valet parking
  • Self parking

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Connecting/adjoining rooms available
The current price is 2.815.773 ₫
3.378.928 ₫ total
includes taxes & fees
15 Jul - 16 Jul

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Queen with ocean view

1 bedroom, in-room safe, desk, blackout curtains

Superior Queen with ocean view

8.0 out of 10
Very good
(42 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View | 1 bedroom, in-room safe, desk, blackout curtains

Junior Suite 2 Double Beds Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Ocean View

View from room

Standard King Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club King Ocean View

View from room

Suite Privilege Club King Ocean View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Fan
Blackout curtains
Separate bedroom
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club Doble Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Suite Privilege Club Doble Ocean View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Ocean View

View from room

Superior King Ocean View

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Ocean View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Superior Double Ocean View

7.8 out of 10
Good
(79 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Sea View

1 bedroom, in-room safe, desk, blackout curtains

Room Standard with Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Superior with Sea View

1 bedroom, in-room safe, desk, blackout curtains

Room Superior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, blackout curtains

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Sea View

1 bedroom, in-room safe, desk, blackout curtains

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with Sea View

1 bedroom, in-room safe, desk, blackout curtains

Double Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Deluxe Villa | View from room

Fiesta Americana Acapulco Villas

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
8.8 out of 10, Excellent, 1,001 reviews
The price is 2.350.008 ₫
2.820.114 ₫ total
includes taxes & fees
7 Jul - 8 Jul
Fiesta Americana Acapulco Villas

About the area

Map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670

What's nearby

  • Diana the Huntress - 1 min walk - 0.0 km
  • Condesa Beach - 2 min walk - 0.2 km
  • Parque Papagayo - 19 min walk - 1.6 km
  • Icacos Beach - 2 min drive - 1.9 km
  • Papagayo Beach - 3 min drive - 2.7 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 29 min drive
  • Airport drop-off service
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪Cafe Punta del Cielo - ‬1 min walk
  • ‪Texas Ribs - ‬1 min walk
  • ‪Fisher's Acapulco - ‬1 min walk
  • ‪London English Pub - ‬2 min walk
  • ‪Pizza Hut - ‬1 min walk

About this property

Hotel Emporio Acapulco

Hotel Emporio Acapulco offers a private beach where you can retreat to a cabana, plus you'll be within a 10-minute drive of La Quebrada Cliffs. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in spa services at the spa. Dining choices include 2 restaurants, and the bar/lounge is a great place to grab a cold drink. A poolside bar, a fitness centre and a children's pool are other highlights. Fellow travellers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 422 rooms
    • Arranged over 11 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
    • Children's club*

Pets

    • Pets not allowed

Internet

    • WiFi and wired internet access in public areas*
    • Wi-Fi (speed: 25+ Mbps) in rooms*

Parking

    • On-site self-parking (MXN 220 per night)
    • On-site valet parking (MXN 220 per night)

Transfers

    • Airport drop-off (available 24 hours)*
    • Cruise terminal shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–12:30 PM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Shopping
  • Golfing nearby
  • Parasailing nearby
  • Snorkelling nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)

Facilities

  • 2 buildings/towers
  • Built in 1952
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Infinity pool
  • Arcade/games room
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair-accessible
ROOM

Room amenities

Be entertained

  • 42-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oriental Spa. The spa is open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • WiFi is available in guest rooms for MXN 250 per night (rates may vary)
  • WiFi is available in public areas for MXN 250 per night (rates may vary)
  • Wired internet access is available in public areas for MXN 250 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 340 to 355 for adults and MXN 165 to 180 for children
  • Airport shuttle service is offered for an extra charge of MXN 380 per vehicle. Maximum occupancy 4
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of MXN 833 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Parking

  • Self-parking costs MXN 220 per night
  • Valet parking costs MXN 220 per night

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of MXN 500 per day

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
The optional pool fee listed is applied per person, per entrance for access to the Infinity pool area, and can be redeemed towards food and drink.

Also known as

Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco
HELP_OUTLINE

Frequently asked questions

Does Hotel Emporio Acapulco offer free cancellation for a full refund?

Yes, Hotel Emporio Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Emporio Acapulco?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Hotel Emporio Acapulco?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Emporio Acapulco?

Yes. Self-parking costs MXN 220 per night. Valet parking costs MXN 220 per night.

Is an airport shuttle service offered by Hotel Emporio Acapulco?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 380 per vehicle.

What are the check-in and check-out times at Hotel Emporio Acapulco?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 833 (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Hotel Emporio Acapulco and nearby?

Have fun with activities such as jet-skiing, parasailing and snorkelling, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Emporio Acapulco also has a private beach, a fitness centre and spa services, as well as an arcade and a garden.

Are there restaurants at or near Hotel Emporio Acapulco?

Yes, there are 2 on-site restaurants.

Does Hotel Emporio Acapulco have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Emporio Acapulco like?

Hotel Emporio Acapulco is a short 2-minute walk from Condesa Beach and 16 minutes' walk from Parque Papagayo.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Emporio Acapulco Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Air conditioning
Beach
Service staff
Food
Location
Breakfast
Water
View
Restaurant

What guests liked

  • The property's pools, including the adult pool and infinity pool, were highly praised for their beauty, quietness, and enjoyable atmosphere. (10 reviews)
  • The breakfast buffet was consistently described as excellent and well done. (6 reviews)
  • The beach view from rooms was beautiful and easily accessible with a lush outdoor pool area. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Great place to stay
3-night trip

8/10

Staff is super friendly and helpful. The services are great. Hotel needs more maintenance but I understand this was caused by the previous hurricane
6-night trip

8/10

Confortable. Excelente service and friendly staff
1-night trip

10/10

EXELENTE HOTEL !!
2-night trip

10/10

I liked mostly the fact that it has a swimming pool for adults only which is beautiful and quiet besides the enormous family pool and an infinity pool as well.
2-night trip

10/10

Clean, safe and close to transportation.
1-night trip

10/10

Hi stay at emporio hotel for 2 nights It was perfect Pool fantastic, room clean , food good and the view on the ocean is so nice
2-night trip

10/10

Decent
2-night trip

8/10

Great overall for the price
7-night trip

10/10

First time here and I love it! The view, people and everything
5-night trip

10/10

Possibly the best hotel in Acapulco. The rooms are a bit dated but the service, lobby, resturaunts and pool area more than make up for it. Pay for the breakfast buffet, its worth it.
2-night trip

10/10

Todo exelente
4-night trip

6/10

It was very noisy with music and drums on the pool area and beach late in the night
17-night trip

10/10

It was a great experience!
2-night trip

10/10

Excelente
1-night trip

6/10

A beautiful beach but the cleanliness and maintenance of the property were not the best. The rooms were warm but the beach made up for it. The breakfast was amazing.
4-night trip

10/10

Great
2-night trip

6/10

Higly recommended, Except my check in, we arrived around 8am, we knew that check in was at 3pm, but didnt like, that all people who arrived after us (before 1pm), had their room assigned before us and we had to wait for our until 2:45 pm. Any ways on their defense, it was before 3pm.
2-night trip

6/10

Too much noise. Too much like an all inclusive. Food was horrible
1-night trip

6/10

Breakfast was not good, better to eat out than at the Hotel. They had a big spread but, low quality no taste and bread was old.
4-night trip

8/10

Nice swimming pools but you have to pay extra to use the infinite one. Seems to find new ways every year to get more money from you.
1-night trip

8/10

Overall i’m giving a good review. I have been coming to Acapulco for many years off and on. I stayed in this hotel around 15 years ago also. I thought the lobby area, the bar area, the breakfast restaurant and surrounding pool area was very nice. Lush outdoor pool area easy access to the beach. The staff were very nice easy transaction in and out. A few dislikes the room i was in showed it’s age mostly in the bathroom area. Loose rusty taps that kind of thing. One of the reasons i picked this hotel is it had in the photos a nice health club. I still did my daily workout but if you have lifecycles in the photos i expect them to be working. I think one treadmill worked. Over i enjoyed the stay and the area lots to do.
7-night trip

4/10

Old hotel, elevators smell awful, staff is corteous but not enough to manage all customers promptly. Check-in took over one hour, ask for the car to valet took 45 minutes.
2-night trip

2/10

There was beg bugs and roaches we inform the staff and they said they didn't found anything but we show them pictures and i show them how they bite me all over my legs and they never offer to change my room. The internet was not working either through my stay, i also report this and it was never fixed. I will not stay there again.
2-night trip

6/10

It was most disappointing to see that management allows smoking within the property only because some of the high management employees smoke also. Asthmatic people are not necessarily evident. Disregard of people with invisible handicaps should not be tolerated at all. This behaviour is most notorious in people of generation Z, 20 to 40 years of age.
5-night trip