Eaglewood Resort and Spa - Itasca

Pool area is across the parking lot so you have to go outside to access it. Rooms were nice but the bed was very hard. Not very comfortable. Breakfast was great though!!! Spa massages were a bit high priced but they did a great job. Over all nice, especially if you like to golf, but a little high priced for what it was. Otherwise we won't be going back.

We were totally disappointed with our stay at Eaglewood. Based on other great reviews, we selected Eaglewood for our family getaway. The lobby is beautiful, but the beauty ends there. THE POOL IS NOT CONNECTED TO THE ROOMS OF THE HOTEL, you must go outside to enter the pool building and "spa". The locker rooms were no where near luxurious and the walk was so depressing and disappointing. You also needed to walk on outdoor cement from the locker room to the pool. The hallways to the elevators and room were so tight and cramped, you had to cross your fingers you didn't meet someone coming from the opposite direction. The room was small and dark. The service was terrible, we had to request things several times (like a clean robe as the one in the room was dirty) and it took 4 requests before they brought one up. The coffee maker in the room was broken. There was no refrigerator in the room. The food from the Prairie restaurant was also disappointing. We will not be staying here again.

Avoid room #409 at the main building at all costs! It is exposed to noise from multiple directions...once I complained about this to Juan who checked me in (and promised it's a "great room") he admitted that his manager told him (after he already checked me in) that this room is very exposed to noise due to it's location... Needless to mention I did not have a good night sleep and to add an insult, I noticed a $5.00 charge on my card the day I checked out. The reason was because I left a half empty 16oz water bottle which I brought with me to the hotel and left it on the desk in the room when I left...it appears that without checking whether there were any chargeable water bottles missing from the room - they promptly charged me for my own bottle.... I was hoping for a relaxing stay after a day full of meetings but I experienced nothing but aggravation... Never going back there again...

We went feb. 14 to celebrate valentines day. They only have 1 restaurant open where we can get a decent dinner because the other 1 is under renovation. Like the bowling alley. The bed is comfortable.

it was a good stay..the food prices was high. staff are friendly. would stay again in the summer. then We would be able to do more