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Best Western Melbourne City

3.5 star property
Soak in city views from the rooftop or step into Stubby for great food and drinks – all just steps away from Crown Casino.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Melbourne City

Property amenity
Courtyard Room - Pet Friendly | Individually decorated, individually furnished, soundproofing
Exterior
Reception
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is $72
includes taxes & fees
$65 per night
Jan 28 - Jan 29

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Individually decorated, individually furnished, soundproofing

Standard Room, 3 Twin Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Fan
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, soundproofing

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Fan
  • Sleeps 2
  • 2 Twin Beds

View all photos for Shoebox

Shoebox | Individually decorated, individually furnished, soundproofing

Shoebox

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Fan
  • Sleeps 2
  • 1 Double Bed

View all photos for Rooftop Apartment

Rooftop Apartment | Individually decorated, individually furnished, soundproofing

Rooftop Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Dishwasher
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Individually decorated, individually furnished, soundproofing

Standard King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard Room - Pet Friendly

Courtyard Room - Pet Friendly | Individually decorated, individually furnished, soundproofing

Courtyard Room - Pet Friendly

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for Matchbox

Matchbox | Individually decorated, individually furnished, soundproofing

Matchbox

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Fan
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Interior entrance

Great Southern Hotel Melbourne

Parking available
Free WiFi
Restaurant
Air conditioning
8.2 out of 10, Very Good, 1,858 reviews
The price is $56
includes taxes & fees
$51 per night
Jan 30 - Jan 31
Great Southern Hotel Melbourne
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About the neighborhood

Map
16 Spencer Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Convention and Exhibition Centre - 5 min walk
  • Crown Casino - 5 min walk
  • Marvel Stadium - 11 min walk
  • Melbourne Central - 3 min drive
  • Melbourne Cricket Ground - 5 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 19 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Avalon Airport (AVV) - 42 min drive
  • Southern Cross Station - 6 min walk
  • Spotswood Station - 11 min drive
  • Flinders Street Station - 15 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne Central Station - 22 min walk
  • North Melbourne Station - 26 min walk

Restaurants

  • ‪Krispy Kreme - ‬3 min walk
  • ‪Palm Sugar Thai Cafe - ‬3 min walk
  • ‪Domino's Pizza - ‬2 min walk
  • ‪State of Grace - ‬4 min walk
  • ‪Hardware Société - ‬3 min walk

About this property

Best Western Melbourne City

Best Western Melbourne City features a rooftop terrace and puts you just steps from Collins Street. For a bite to eat, guests can check out Stubby, which serves breakfast, lunch, and dinner. Also, Melbourne Convention and Exhibition Centre and Crown Casino are within just a 10-minute walk. The helpful staff and location get great marks from fellow travelers.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi

At a glance

DONE

Hotel size

    • 114 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.5 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • All guests, including children, are required to present a valid government-issued ID card at check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
    • Offsite parking within 984 ft (AUD 25 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Use of nearby fitness center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Stubby - This restaurant serves breakfast, brunch, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 10 to 35 for adults, and AUD 15 to 35 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 percent

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of AUD 30 per pet, per night

Parking

  • Parking is available nearby and costs AUD 25 per day (984 ft away)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
State tax ID - 68932034202
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Pensione
Hotel Pensione Melbourne
Melbourne Hotel Pensione
Melbourne Pensione
Melbourne Pensione Hotel
Pensione Hotel
Pensione Hotel Melbourne
Pensione Melbourne
Pensione Melbourne Hotel
Pensione Hotel Melbourne - By 8 Melbourne
Pensione Boutique Hotel Melbourne
Best Western Melbourne City Hotel
Pensione Boutique Hotel Melbourne
Best Melbourne City Hotel
Best Melbourne City Melbourne
Best Western Melbourne City Hotel
Best Western Melbourne City Melbourne
Best Western Melbourne City Hotel Melbourne

Frequently asked questions

Are pets allowed at Best Western Melbourne City?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of AUD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Best Western Melbourne City?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Best Western Melbourne City?
No, this hotel doesn't have a casino, but Crown Casino (5-min walk) is nearby.
What is there to do at Best Western Melbourne City and nearby?
Recommended spots to visit include Melbourne Convention and Exhibition Centre (5-min walk) and Crown Casino (5-min walk), along with Marvel Stadium (11-min walk) and Melbourne Central (1 mi).
Are there restaurants at or near Best Western Melbourne City?
Yes, there's an onsite restaurant, Stubby.
What's the area around Best Western Melbourne City like?
Best Western Melbourne City is in Melbourne Central Business District, a short 6-minute walk from Southern Cross Station and 5 minutes' walk from Crown Casino. Travelers say the area is walkable and good for shopping.

Reviews

8.2

Very Good

8.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

More like a European motel 6.
Not so good. It was supposed to be handicap and it wasn’t other than one bar next to the toilet. The shower was open with no grab bars or drains in the main floor so floor was all wet with nothing to keep you from falling. It was very dangerous. I almost busted it several times. No where even to hang your wet towels. Bed was supposed to be king size. Turned out to be a full. Had to move our luggage into the bathroom to make room for my wheelchair to to get in and out the door. Too late and too tired to do anything else but sleep. Noticed stained sheets the next day on the bed that were not mine. Don’t recommend
David, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Shakti, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good.
David, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ok for a sleep
The service was great & polite. The cleanliness was on the other hand not so great. The walls opposite the bed had stains from ceiling to floor, empty bottle of Coke Zero left by previous occupants, a strong smell of mould & urine in the room. I killed 3 mosquitoes & 2 flies in the room on the first night. There is no storage what so ever, so you are literally living out of your suitcase. Very small room so if you are staying for a night or two & you just need somewhere to sleep it’s ok, other than that I wouldn’t recommend it.
Mustafa, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

DR DWL, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Catherine r, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Sareh, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bill, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gye, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I liked the seats and quite book areas to sit and chill
Wendy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

That location was perfect for me I was standing in the countryside in court the V line in and it dropped me off two blocked from the Best Western I couldn't have planned it any better I will return in the future
Stanley, 1-night trip
Verified Expedia guest review

8/10 Very Good

Great location close to Southern Cross and multiple tram lines. Right next to the Aquarium as well. Room was good enough for the price, however the hallway leading to the room smelled like dog. We were ground floor room 8.
Sarah, 1-night romance trip
Verified Expedia guest review

6/10 Good

CHRISTOPHER, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Short comfortable and pleasant stay
Apart from the beeping smoke detector for every few seconds, the stay was comfortable and good. The front desk staff attend to the smoke alarm sound when approached and was told that it was due to low battery which he did changed it. But the smoke alarm has an irritating beep sound every one or two minutes which are loud and interrupted my sleep. Another plus point is the luggage storage facility which allow me to walk around the CBD for last minute shopping and lunch without lugging those luggage while waiting to pass for my evening flight
Zakaria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

shannon, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Had an enjoyable stay, room was small but we only needed to to sleep in. Good distance from southern cross station and the Aquarium!
Mikayla, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

convenient location, only downside is a very small bathroom. Other that that the room was excellent,
Dale, 3-night business trip
Verified Expedia guest review

8/10 Very Good

Loo Chi Pong, 2-night trip
Verified Expedia guest review

8/10 Very Good

Clean, helpful staff
Catherine r, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brad, 11-night trip
Verified Expedia guest review

8/10 Very Good

Convenient. Will use this property again.
Yvonne, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Will stay next time
Kimberly, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great little place for a short city stay
Dale, 1-night family trip
Verified Expedia guest review