In the heart of Hamburg City Center, Best Western Plus Hotel St. Raphael offers a warm welcome with its cozy fireplace and helpful staff. Unwind on the charming terrace or stay active at the gym, while multilingual staff is always ready to assist you.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
Electric vehicle charging point
Gym
24/7 front desk
Parking available
Laundry facilities
Main amenities (12)
Daily housekeeping
Breakfast available
Fitness centre
Self parking
Bar/lounge
Room service
Meeting rooms
Terrace
24-hour front desk
Air conditioning
Computer station
Reception fireplace
For families (6)
Children stay free
Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities
The current price is 2.436.195 ₫
2.436.195 ₫
2.606.729 ₫ total
includes taxes & fees
23 Feb - 24 Feb
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Comfort Room, 1 Double Bed
Comfort Room, 1 Double Bed
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
22 sq m
Sleeps 2
1 Double Bed
View all photos for Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
15 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
18 sq m
Sleeps 2
1 Double Bed
View all photos for Standard Room, 1 Single Bed
Standard Room, 1 Single Bed
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
14 sq m
Sleeps 1
1 Single Bed
View all photos for Junior Suite, 1 Double Bed
Junior Suite, 1 Double Bed
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
30 sq m
Sleeps 2
1 Double Bed
View all photos for Comfort Room, 1 Double Bed (Comfort Plus)
Hamburg (ZMB-Hamburg Central Train Station) - 10 min walk
Hamburg Dammtor Station - 27 min walk
South Central U-Bahn - 7 min walk
Berliner Tor Station - 7 min walk
Lohmuhlenstrasse U-Bahn - 9 min walk
Restaurants
Öz Urfa Kebap Haus - 4 min walk
Saray Köz Restaurant - 3 min walk
Back-Factory - 4 min walk
Restaurant Teheran - 3 min walk
XIV Heilige - 4 min walk
About this property
Best Western Plus Hotel St. Raphael
At Best Western Plus Hotel St. Raphael, you'll be a short five-minute drive from Hamburg City Hall and Miniatur Wunderland. You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. Also, Elbe Philharmonic Hall and Hamburg Cruise Center are a short five-minute drive away. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: South Central U-Bahn is 7 minutes and Berliner Tor Station is 7 minutes.
Languages
English, German
At a glance
Hotel size
118 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (EUR 15 per day)
Electric vehicle charging point on site
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Hiking/biking trails nearby
Sailing nearby
Working away
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike storage
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Fireplace in reception
Television in common areas
Fitness centre
Bike parking
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Lockers available
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
42-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Pillow menu
Down duvet
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Soap and shampoo
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
LED light bulbs
Water-efficient toilets only
Special features
Dining
Bar – On-site bar. Open selected days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 for adults and EUR 11 for children
Parking
Uncovered self-parking costs EUR 15 per day
Policies
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200
Also known as
Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg
Frequently asked questions
Are pets allowed at Best Western Plus Hotel St. Raphael?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Hotel St. Raphael?
Yes. Self-parking costs EUR 15 per day. Electric car charging is available.
What are the check-in and check-out times at Best Western Plus Hotel St. Raphael?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Best Western Plus Hotel St. Raphael?
No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
What is there to do at Best Western Plus Hotel St. Raphael and nearby?
Have fun with nearby activities such as cycling, hiking and sailing. Best Western Plus Hotel St. Raphael also has a fitness centre.
What's the area around Best Western Plus Hotel St. Raphael like?
Best Western Plus Hotel St. Raphael is in Hamburg City Center, a short 7-minute walk from South Central U-Bahn and 20 minutes' walk from Hamburg City Hall.
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Best Western Plus Hotel St. Raphael Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Jan 2025
Great Hotel In The Center Of The City
My stay was really nice and comfortable and the front desk always remembers my name as I have stayed there for over 20 years at various times.
Ivory
Ivory, 1-night trip
10/10 Exceptional
18 Sep 2024
Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay.
Cynthia
Cynthia, 1-night trip
8/10 Very good
5 Oct 2024
Hotel was close to train station and subway
Martin
Martin, 2-night trip
10/10 Exceptional
3 May 2024
Staff very helpful
WILLIAM
WILLIAM, 4-night trip
10/10 Exceptional
5 Mar 2024
When I am in Hamburg, I enjoy staying at the Best Western Plus Hotel St. Raphael. It is a wonderful boutique style hotel in the City Center and walking distance to the Main Train Station and all the shops.
Ivory
Ivory, 6-night trip
10/10 Exceptional
4 Jul 2024
Very happy
Superhappy with the service. Good help with ckeck in and a great baggage room. Really good breakfast.
Olof
Olof, 1-night trip
8/10 Very good
1 Dec 2024
Weekens in Hamburg
Located really close to the central station (10 min walk). The rooms are more like a classic/old fashioned style but clean the ok comfortable. There is parking available but remember to book directly with the reception since the booking through Hotels does not cover it. The parking has a few chargers for electric cars but the charging fee is a bit on the high side. Breakfast was really good with a nice selection.
Diogo
Diogo, 2-night trip
8/10 Very good
20 Sep 2024
good hotel but unfortunately, not in the best area, the area is somewhat run down, closed business and it attracts shady people.. Excellent breakfast, with ;large choice of foods, attentive staff in the breakfast room and reception. Room was small but quiet. Overall a good hotel despite the location.
Alberto
Alberto, 6-night trip
10/10 Exceptional
13 Sep 2024
Nice hotel, good and clean rooms, good breakfast and friendly staff. There are some homeless and drug dealers i the neighborhoods, however you can avoid these areas if you are uncomfortable with this. We had no problems.
Allan Øder
Allan Øder, 3-night trip
8/10 Very good
16 Jul 2024
The property is well located especially for the train station but at night it is seedy
Victor
Victor, 1-night trip
8/10 Very good
27 Sep 2024
Practically situated
Good stay - hotel is very well situated between 2 Underground stops which get you directly into city centre, exhibition centre Messehalle and the airport!
My room was big and comfortable.
Only downside is that at breakfast two days running it felt that they did not replace the cooked food quick enough as I could not get my selection of scrambled eggs.
Isabelle
Isabelle, 3-night trip
8/10 Very good
25 Mar 2024
Handy for Hamburg
Great hotel close to central station. Housekeeping staff were accommodating with our requests. Hotel is handy for Hamburg but the immediate area did feel a bit unsafe. Bed comfortable and clean room. Slightly outdated but overall nice presentation.
Verified traveller
2-night trip
8/10 Very good
28 Oct 2023
Everything okay!
Dr. Friedrich
Dr. Friedrich, 2-night trip
6/10 Good
3 Dec 2023
Car park was too small. Lots of homeless people in the area. Other than that good hotel.
Lars
10/10 Exceptional
4 Aug 2024
Avoid this location!
Hotel is good but location is not! A lot of homeless people and junkies doing drugs in the middle of the street. I was affraid of walking back to the hotel especially in the evening. I would have chosen a different hotel for sure if people would have been tell this in the reviews. Drugs were a well kept secret and I don t understand why!
Alexandru
Alexandru, 2-night trip
8/10 Very good
10 Dec 2023
It was close to the Centre, easy to walk. The accommodation is fine, breakfast was good, staff was very friendly. Rooms need an update, carpet on the floor is quiet but not easy to clean. Beds were for us to firm. But we are not heavy weights, most people are. It is difficult to personalize this.
Christina
Christina, 2-night trip
10/10 Exceptional
19 Feb 2025
Hoyoung
Hoyoung, 1-night trip
8/10 Very good
18 Feb 2025
Prima hotel met uitstekende voorzieningen en kwaliteit. Zeer beleefd en vriendelijk personeel.
Alleen onze kamer was wel erg klein... en de stadsomgeving verkeert daar helaas in slrchte staat.
Han
Han, 2-night trip
8/10 Very good
16 Feb 2025
Nettes Hotel sehr zentral in Hamburg
Kleine aber schöne, ordentliche zimmer; leider sehr hellhörig, wenn andere Gäste nachts grölend heimkommen und im Zimmer weiter feiern.
Super Frühstück.
Zu Fuß 10 Minuten zum Bahnhof, 20 Minuten zum Rathaus, 30 Minuten zu Elbphilharmonie und Landungsbrücken.
Martin
Martin, 2-night trip
8/10 Very good
15 Feb 2025
René
René, 2-night trip
10/10 Exceptional
9 Feb 2025
Htun Zaw
Htun Zaw, 1-night trip
10/10 Exceptional
9 Feb 2025
Per
Per, 1-night trip
10/10 Exceptional
3 Feb 2025
Godt hotel. God beliggenhed
Fint hotel med god beliggenhed.
Receptionen var sæde og hjælpsomme.
Fint lille køleskab på værelset.
Stort supermarked meget tæt på.
Offentlig transport meget tæt på.
Man kunne høre undergrundsbanen passagerer under hotellet/under vejen foran.
Prøvede ikke morgenmaden da jeg syntes det var lidt dyrt 22euro per person per dag. Mange muligheder for at få morgenmad i nærheden billigere.
Check ud først klokken12, det var rart.