6/10 Good
Jan 26, 2025
1st time of staying here with our friends , got to our room & it was evident that someone had been lying on our bed and drinking a cup tea/coffee as the dirty mug was left on the side..went and looked in the bathroom there were leaves growing through the cracks above the window, and the shower doesnt have any power. Went down to reception they offered us another room which was liteally the other side of the building to our friends. We declined that room and asked for the room to be cleaned and the bedding changed. The bedding was changed almost immediately and the mug was taken away. To use a robe you have to pay £5pp i think a robe should be available free of charge for the price paid. Bar staff were extremely helpful and polite especially Phoenix we asked for pub recommendations and she gave us a few suggestions, one being the Black Horse, Upper Bond Street. Great Pub, nothing was too much trouble she even reserved a table for 4 of us for the next evening because they have live bands performing on a Saturday. We ate out in a pub called The Checkers the food amazing and staff were friendly. Overall it was a fab weekend with friend's
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2-night trip with friends
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