4/10 Fair
12 Dec 2024
Not recommended
Only after arriving (and paying) did they mention major renovations going on all day long so the noise was crazy. There were also tools and construction debris lying around everywhere. They turned the water off during the stay which was supposed to only be for an hour and lasted several and then there was no pressure when it came back on so the toilet kept backing up. Finally, when we went to the pool, my daughter put her towel and shoes down and when she went back to get them they were INFESTED with cockroaches swarming all over. The response was “thanks for letting us know”.
Overall the place was very dated and needed a good Reno, so maybe things will turn around, but I was extremely disappointed.
Karen
Karen, 3-night family trip
Verified Hotels.com guest review