Passeig de Colon, 265, Port de Pollenca, Pollensa, Mallorca, 7470
What's nearby
Pollensa Port - 16 min walk - 1.3 km
Playa del Port de Pollença - 19 min walk - 1.6 km
Formentor Cape - 6 min drive - 6.0 km
Formentor Beach - 19 min drive - 7.8 km
Alcúdia Beach - 30 min drive - 13.4 km
Getting around
Palma de Mallorca (PMI) - 58 min drive
Muro Station - 27 min drive
Inca Station - 28 min drive
Llubi Station - 31 min drive
Airport shuttle (surcharge)
Restaurants
Cappuccino - 12 min walk
Cappuccino - 12 min walk
Gran Café 1919 - 16 min walk
Store Formentor - 3 min walk
Bodega Can Ferra - 17 min walk
About this property
Hotel Illa D'Or
Hotel Illa D'Or puts you a short five-minute drive from Pollensa Port. Guests can visit the spa to be pampered with massages, facials or body treatments, and Restaurante 1929, one of 2 restaurants, serves dinner. This luxurious hotel also features a poolside bar, a health club and a fitness centre. Fellow travellers love the helpful staff.
Languages
English, French, German, Portuguese, Spanish
At a glance
Hotel size
120 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
2 restaurants
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
Lifeguard on-site
What to do
On the beach
Tennis
Hiking/biking trails nearby
Windsurfing nearby
Working away
Business centre
Meeting room
Conference space (861 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Beach towels
Pool umbrellas
Facilities
1 building/tower
Built in 1929
Safe-deposit box at front desk
Garden
Television in common areas
Health club
Seasonal outdoor pool
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
26-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Dressing gowns
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Dining
Restaurante 1929 – This restaurant only serves dinner.
La Terrassa – This fine-dining restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Gin and Tonic Corner – On-site cocktail bar. Guests can enjoy al fresco dining (weather permitting).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night, up to 9 nights and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13.50 per person
Airport shuttle service is offered for an extra charge of EUR 50 per person (one-way)
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 8 PM
The seasonal pool is open from March to October
Guests under 16 years old are not allowed in the swimming pool
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Illa
Hotel Illa d'Or
Hotel Illa d'Or Pollensa
Illa d'Or
Illa d'Or Hotel
Illa d'Or Pollensa
Illa Hotel
Hotel Illa D'Or Hotel
Hotel Illa D'Or Pollensa
Hotel Illa D'Or 4**** Sup
Hotel Illa D'Or Hotel Pollensa
Frequently asked questions
Does Hotel Illa D'Or offer free cancellation for a full refund?
Yes, Hotel Illa D'Or does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Illa D'Or?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8 AM to 8 PM.
Are pets allowed at Hotel Illa D'Or?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Illa D'Or?
Sorry, there's no on-site parking at Hotel Illa D'Or.
Is an airport shuttle service offered by Hotel Illa D'Or?
Yes, an airport shuttle is available. The charge is EUR 50 per person one-way.
What are the check-in and check-out times at Hotel Illa D'Or?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel Illa D'Or and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Illa D'Or also has a seasonal outdoor pool and a sauna, as well as a health club and a garden.
Are there restaurants at or near Hotel Illa D'Or?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Mediterranean cuisine.
What's the area around Hotel Illa D'Or like?
Hotel Illa D'Or is on Playa d'Albercuix, a short 16-minute walk from Pollensa Port and 19 minutes' walk from Playa del Port de Pollença.
Hotel Illa D'Or Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
1 Nov 2024
Isabelle
Isabelle, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
17 Oct 2024
Lovely for Bed & Breakfast
Room was very small and window had grill and was against fire escape, but was comfortable and nicely appointed. Breakfast was great, as were Bar Food on Terrace. However the Dinner option in dining room was awful with pre cooked options. The A la Carte in seafront was ok but much better and less expensive in local restaurants. Go Bed and Breakfast and it's a lovely hotel.
Pam
Pam, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Beautiful time honoured Hotel. Faultless service and the best views on the island. I’d say a 5 star hotel.
AMY L
AMY L, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Sep 2024
Excellent service throughout the stay. Staff were fantastic.
Verified traveller
10-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2024
Juliet
Juliet, 6-night trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
Really lovely, welcoming place to stay. Beautiful rooms and general surroundings. Staff friendly and couldn’t be more helpful. Adult only pool and lovely sea facing deck chair area. Great breakfast buffet. We spent a family birthday here and they made our mum feel very special.
Sarah
Sarah, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
Daniel
Daniel, 11-night trip
Verified Expedia guest review
10/10 Exceptional
30 Jul 2024
Lovely hotel in a fabulous location.
David
David, 1-night romance trip
Verified Expedia guest review
8/10 Very good
23 Jul 2024
Overall an enjoyable stay.
Felt a little understaffed and no pool attendants which was a shame
Dominic
Dominic, 11-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Jul 2024
Michael
Michael, 9-night trip
Verified Expedia guest review
10/10 Exceptional
7 Jul 2024
Wonderful stay
Great stay. Wonderful location, very clean, great friendly helpful staff.
A restful week in the sun with great food, service and location. We will be back !
Mike
Mike, 7-night trip
Verified Hotels.com guest review
8/10 Very good
23 Jun 2024
Petra
Petra, 7-night trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2024
Andrew James Alexander Grant
Andrew James Alexander Grant, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2024
A beautiful hotel with history but very modern. Superb service and gorgeous views. The staff are very friendly and efficient. The food is varied and very good.
Francis
Francis, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Jun 2024
A
A, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jun 2024
Isabel
Isabel, 4-night trip
Verified Expedia guest review
10/10 Exceptional
3 Jun 2024
It was peaceful, quite at a fantastic location. Hotel looks right out at the bay which is a spectacular view
Lynda
Lynda, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Jun 2024
Beautiful hotel, amazing holiday
Natalie
Natalie, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
24 May 2024
Superb 5* hotel plus high quality luxury apartments with immediate to all the hotel facilities & service
Philip
Philip, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 May 2024
James
James, 4-night trip
Verified Hotels.com guest review
8/10 Very good
13 May 2024
Lovely hotel
Please get double beds. Also sound proofing would be better as we could hear people turning their lights on.
We love the hotel and staff but those improvements would make us come back for a 4th time.
Rhiannon
Rhiannon, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2024
First class hotel
peter
peter, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 May 2024
Had a sea view balcony room but was a little small so upgraded to a beautiful suite. Staff excellent and location fantastic