Alamo Inn & Suites

Overall stay was decent. Will not stay here again because the beds were like sleeping on cement. Not a nice thing to come back to after walking around Disneyland all day.

Check in was so prompt! I love fast check in! We know the area well, so we didn’t want to spend time talking with the front office gal, plus she was busy handling calls! The room was great! We had a second floor room and it had the best little patio for eating outside! We were able to leave wet items out on the patio and felt so safe. The room was small but space was very maximized, and the tv in a slightly awkward place, but we weren’t there to watch shows, so we didn’t mind! One nigh we did try to put a show on for our daughters, and the choices were very limited. The bathroom had a window (Praise the heavens for families sharing a bathroom!!!) and was recently updated. The microwave was very low wattage and took a very long time to heat up oatmeal and same with the hairdryer. I’ll bring my own hair dryer next time. Our phone couldn’t be hung up or it would constantly chime, but we took it off the hook and the issue obviously subsided! I can’t wait to stay again. The bed was so comfy, and I can say that I slept better on it than in some pricier hotels! One last thing, the rooms don’t have curtains, only shutters. The shutters let in quite a bit of light from the lighted walkways, so our children constantly woke throughout the night, thinking it was morning. Still, we loved it!

Love the area n have stayed @ Alamo before.

The double and queen bed rooms were the same price and I accidentally picked the double. I asked them to please upgrade us as it was VERY uncomfortable for 4 people to sleep in the tiny beds and the room price was the same. They were not booked up - it was January and the rooms were still available online, but they refused to do it without charging me an additional fee for each night. Wanna check in early - that will also be an additional fee. They could have easily made a happy customer, but refused. I would look elsewhere!

Everything was great and that the room nice, but this is the first time that they charge me 50.00 more even though I already paid for the room. I will see if I get it back or not.