Holiday Inn Express & Suites Williamsburg, an IHG Hotel

Massive Renovation time - be warned!

The location is great and the place modern, but they were doing wholescale renovations during my two-week stay - elevators were out, very loud drills and work noise starting at 8:15 to wake you up, dust drifting around, halls blocked up, and no lounge area or pool. Breakfasts were minimal and inconsistent. It'll be very nice in a few months once everything is done, but for my trip it was pretty rough. Staff was nice, though, and apologetic.

Michael, 12 đêm đi công tác, thg 3 7, 2021

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I didn’t like the staff they were rude and crude. There was no breakfast served on one of our mornings there. We’ve stayed there serval times before but never again

2 đêm nghỉ, thg 12 14, 2020

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Very well considering cover 19. centrally located as to where and what we wanted to do. Easy access in and out of building. Staff very helpful. Would like to have had a full breakfast but bag and go worked out ok.

paul, 3 đêm nghỉ cùng gia đình, thg 12 4, 2020

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Staff was friendly. Room was clean and comfortable.

2 đêm nghỉ cùng gia đình, thg 11 20, 2020

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Nice hotel. Good location in Williamsburg Virginia

Anne, 3 đêm nghỉ, thg 11 19, 2020

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Customer service was great. Didnt have no issues locayion was hreY close ny everything

Jamia, 2 đêm kỳ nghỉ lãng mạn, thg 10 30, 2020

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I for the most part enjoyed my stay. My only con would be the beds and pillows. I even tried the couch and it was unfortunately sunken in and tough to sit on. This is nothing but personal because I am sure most people enjoy the super soft beds and pillows; I do not. I had a hard time getting to sleep with the beds and pillows being so soft and squishy.

KRW, 6 đêm nghỉ, thg 10 21, 2020

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My room has a strong oder, which could be coming from the air conditioning unit, but smells of urine. There was little black hairs in bathroom sink & on floor when I arrived. The bed is squeaky & the office chair doesn’t adjust & the pleather seat is pealing. I had problems with the WiFi off & on, but the front desk was able to give me the number to the company that provides the WiFi - I had to call twice & they were helpful. House keeping was helpful in providing towels & taking trash as needed. The person at the front desk during check in was very friendly. Another employee was very helpful when I locked myself out of my room. The grab & go breakfast was disappointing- the granola bar was extremely stale.

Melanie, 1 đêm nghỉ, thg 10 18, 2020

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Nice and Quite

Robert, 1 đêm nghỉ cùng gia đình, thg 10 15, 2020

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had great stay the location was great .the room was clean. The check inn was quick

Lewis, 3 đêm nghỉ, thg 10 8, 2020

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